Eversure Breakdown Cover Reviews 1,713

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and ability to keep them informed throughout the process. Many people highlight the excellent user experience, noting the ease of switching coverage, the quick and efficient service, and the reasonable pricing for the comprehensive coverage offered. The website is also consistently described as easy to use, making the purchasing process straightforward. However, some customers also noted issues with the service, including long waiting times for recovery without updates, and difficulties in speaking with a manager. A few other people also felt that the recovery process was mismanaged, with incorrect information being relayed or services being misclassified.

What people talk about most

Service

Users describe ambiguous interactions with service. Many customers praise the excellent and efficient... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Price

People report positive experiences with price, finding it very competitive and reasonable for the coverage... See more

Website

Customers consistently note positive experiences with the website. Many reviewers found the site easy to use... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the professionalism and helpfulness of... See more

Based on these reviews

Rated 5 out of 5 stars

I never do reviews but had to say how outstanding Eversure have been. Vehicle recovered by excellent garage quickly. They contacted us quickly to arrange reimbursement of our train fares home the next... See more

Rated 5 out of 5 stars

I haven't had to use the service in anger as yet. However, for my needs the price and coverage is good. Some comments on here suggest it is not possible to stop an autopayment annually. Well I have em... See more

Company replied

Rated 5 out of 5 stars

Been with Eversure for 2 years. One call out, promptly attended. Company kept me updated of arrival of rescue team and the rescue team was very courteous and professional. Renewed for another year tod... See more

Company replied

Rated 5 out of 5 stars

I used Eversure for the first time recently after a fault with my car. They arranged recovery from home to the garage of my choice. After a couple of days however, the garage said my car needed the e... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About Eversure Breakdown Cover

Written by the company

Sometimes things don’t go to plan and breakdowns happen. But with Eversure Breakdown Cover, you won’t be left stranded.

With 86% of vehicles repaired at the roadside and an average response time of 46 minutes, we believe a breakdown shouldn’t have to disrupt your journey. Our UK and European policies provide reliable assistance when you need it most, giving you confidence and peace of mind every time you drive your vehicle.




Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Good customer service

April 15, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Sean,

It's great to hear you had a good experience with our customer service team!

Kind regards,

Anna

Rated 4 out of 5 stars

Easy to navigate

Easy to navigate

April 13, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Tim,

We're happy you found the Eversure website easy to navigate!

Kind regards,

Anna

Rated 5 out of 5 stars

Great price

April 13, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Alan,

It's great that you found Eversure breakdown cover to be a great price!

Kind regards,

Anna

Rated 5 out of 5 stars

Efficient purchasing

Speed and price

April 13, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Joan,

Thank you for letting us know that you're happy with how quick Eversure breakdown cover was to purchase along with its price!

Kind regards,

Anna

Rated 5 out of 5 stars
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi,

We're glad you found our breakdown cover affordable and of good value. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Live chat extremely helpful especially…

Live chat extremely helpful especially Tyrone and beverley

April 10, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Mrs Hurle,

We are happy to hear that our live chat support was helpful! We appreciate you taking the time to leave us this positive feedback.

Kind regards,

Anna

Rated 4 out of 5 stars

XXXX

Why do I have to leave a review for buying breakdown cover, the review should be at the end of the year to say how good or bad the services was

April 12, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Steve,

We appreciate you taking the time to share your thoughts. We acknowledge your point about reviewing the service at the end of the year, after you've had a chance to experience it fully.

We ask for feedback regarding the purchase process and other elements of the policy which you have experienced as these are also a key part of the service we provide.

Kind regards,

Anna

Rated 5 out of 5 stars

Simply an easy to use website with no…

Simply an easy to use website with no bugs or performance issues. Very easy to fill in the details and get the appropriate cover even on mobile.

April 11, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Mike,

We're happy to hear that our website was easy to use and that you were able to get the cover you needed. Thanks for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Website easy to navigate

Website easy to navigate, good insurance coverage and competitive prices

April 9, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Clare,

We're happy to hear that our website was easy to use and that you found our insurance coverage and prices to be competitive. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Excellent price and cover for 2 people…

Excellent price and cover for 2 people within the uk with no additional costs for call out. Cover starts within 2 days. Very easy to pick cover and see all details needed

April 12, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Neil,

We're happy to hear that you found our pricing excellent and the cover suitable for your needs within the UK. Thanks for your positive feedback!

Kind regards,

Anna

Rated 4 out of 5 stars

Clear information about the breakdown…

Clear information about the breakdown cover and options available. Easy to sign up. So far so good.

April 12, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Ola,

We appreciate you sharing your experience. We're happy to hear that the breakdown cover information was clear and the sign-up process was easy. Thanks for the positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to understand and buy

Easy to understand and buy, also good value

April 12, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Deborah,

We're happy to hear that our product was easy to buy and a good value. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy site to follow

Site is very easy to follow and only takes a couple of minutes to complete

April 12, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Jayne,

We're happy to hear that our site is easy to follow and that it only took a couple of minutes to complete your purchse. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Super easy and clear

Super easy and clear

April 12, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Rose,

We're happy our website was super easy and clear for you. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to find the correct cover

Very simple explanation for the different levels of cover and easily accessible policy documents.

April 11, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Mr Mitchell,

We're happy to hear that our clear explanations of coverage levels and easily accessible policy documents met your needs. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy set-up process

To early having not used your services until the end of the month.
The set-up was very easy and efficient. Would recommend.

April 9, 2026
Eversure Breakdown Cover logo

Reply from Eversure Breakdown Cover

Hi Michael,

We appreciate you taking the time to share your thoughts. We're happy to hear that the setup was easy and efficient, and we appreciate your recommendation!

Kind regards,

Anna

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