Car Keys Solutions Reviews 7,738

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, polite, and professional staff. Many found the customer service to be exceptional, highlighting efficient communication and quick responses that kept them informed throughout the process. However, some customers were dissatisfied with the pricing, finding it to be unclear or higher than expected, with instances of unexpected call-out charges or discrepancies between quoted and final prices. A few other people also felt that the product quality was not always new, mentioning issues like worn buttons or scratches on replacement keys.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff. Customers frequently praise the politeness, professionalism, and... See more

Price

People report ambiguous experiences with price. Many customers found the pricing reasonable, with some noting... See more

Product

Reviewers mention ambiguous feedback about product. Some customers praise the quality of products like the... See more

Customer service

Consumers generally find customer service to be positive, highlighting efficient, helpful, and polite... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can not fault this company, communication , service and reliable. Very reasonable priced not only did they come back to finish the job but the next day due to issues before they come back and don... See more

Company replied

Rated 5 out of 5 stars

After what felt like a really stressful situation losing the car key, this company were great and professional throughout. Their availability was quick (The next day) and turned up earlier than expec... See more

Company replied

Rated 5 out of 5 stars

Absolute life savers, locked myself out of a hire van and was being quoted stupid prices by local “reasonable” company’s. Other option was to drive 3and a half hours to pick the spare key up otherwise... See more

Company replied

Rated 5 out of 5 stars

I recently used Car Key Solutions to make two blade keys for my Mercedes Sprinter van and I’m very pleased with the service. The technician arrived exactly on time, which was really appreciated, a... See more

Company replied


Company details

  1. Car Security System Installer
  2. Car Service

Information provided by various external sources

Car Keys Solutions provides Auto Locksmiths Service covering London M25 and surrounding counties. Our services comprise car key replacement of lost, broken, stolen car keys, repair damaged car keys, programming spare keys, installing vehicle advanced anti theft immobiliser systems, installing van additional lock protectors, Install vehicle tracking systems, vehicle lock set repair or change, all range of vehicle ecu programming and coding and much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Really fast call out and rebuilt the ignition barrel so the key would still match the bonnet lock. They also re cut x2 new keys. Really happy with the service.

March 23, 2026
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Reply from Car Keys Solutions

Thank you so much for the great feedback! We’re glad we could get to you quickly and sort everything out—from rebuilding the ignition barrel to cutting new keys. It’s great to hear you’re happy with the service. If you ever need us again, we’re here to help!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Apart for their time keeping which was…

Apart for their time keeping which was a long waiting the job was done excellent.

March 13, 2026
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Reply from Car Keys Solutions

Thank you for your feedback—we really appreciate it! We do apologize for the wait and understand how important timing is. That said, we’re glad to hear you were happy with the quality of the work. We’ll keep working on improving our timekeeping, and we hope to serve you even better next time.

- Car Keys Solutions Team

Rated 5 out of 5 stars

Fast and reliable!

Fast and reliable!
Better than dealershop!

March 21, 2026
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Reply from Car Keys Solutions

Thank you for the great review! We’re glad you found our service fast and reliable—and it means a lot to be compared so positively. We really appreciate your support and are always here if you need us again!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Would use again

I've had Locks and anti drill plates fitted to my van,
You couldn't fault the guys or the work they did.
Wouldn't hesitate to recommend
Car Keys Solutions

March 17, 2026
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Reply from Car Keys Solutions

Thank you for the amazing review! We’re really glad you’re happy with the locks and anti-drill plates, and that our team delivered a service you couldn’t fault. Your recommendation means a lot to us. If you ever need anything else, we’re always here to help!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. We phoned at 8pm and they arranged a locksmith to come out the next morning. He was really polite and helpful, and even repaired our spare key for us free of charge. Would not hesitate to use again.

March 16, 2026
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Reply from Car Keys Solutions

Thank you for the fantastic review! We’re so glad we could arrange help quickly and that our locksmith made a great impression. It’s great to hear he could also sort your spare key—happy to help! We really appreciate your support and would be more than happy to assist you again anytime.

- Car Keys Solutions Team

Rated 5 out of 5 stars

What a relief!

Great to have an answer to a key stuck in the ignition switch other than get rid of for scrap value or, possibly, an insurance write-off. Car Key Solutions provided excellent service, from an initial telephone enquiry to a next day engineer's visit. He arrived early, was very helpful, polite and efficient anc completed an on-site repair of the lock barrel. Well worth the cost of £300 and would thoroughly recommend.

March 20, 2026
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Reply from Car Keys Solutions

Thank you for such a detailed and thoughtful review! We’re really glad we could provide a solution and save you from a much more costly outcome. It’s great to hear you were happy with everything—from the initial call to the next-day visit and on-site repair. We’ll be sure to pass your kind words on to the engineer. Your recommendation means a lot to us, and we’re always here if you need anything in the future!

- Car Keys Solutions Team

Rated 5 out of 5 stars

I was very satisfied with the work…

I was very satisfied with the work complition and the receptionist was very polite, I certainly will recommend your company to my friends and family.

March 21, 2026
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Reply from Car Keys Solutions

Thank you so much for your kind words! We’re delighted to hear that you were very satisfied with the completion of the work and that our receptionist made a positive impression. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Really great service

Really great service, would highly recommend. From rapid booking to same day quality service and explanation of the issue with my Vechile.

March 21, 2026
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Reply from Car Keys Solutions

Thank you for your wonderful feedback! We’re glad you had a great experience — from the quick booking process to the same-day service. It’s also great to hear that our team clearly explained the issue with your vehicle. Your recommendation means a lot to us, and we’re always here whenever you need assistance again!

- Car Keys Solutions Team

Rated 5 out of 5 stars
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Reply from Car Keys Solutions

Thank you for your kind review! We’re so glad you found our service quick and friendly. We truly appreciate your support and look forward to helping you again in the future!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Super service

Super service
Great customer care
Speedy delivery of my order

March 14, 2026
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Reply from Car Keys Solutions

Thank you so much for your kind words! We’re really glad to hear you were happy with the service, customer care, and speedy delivery. Your feedback means a lot to the team, and we look forward to helping you again in the future.

- Car Keys Solutions Team

Rated 5 out of 5 stars

Absolute life savers

Absolute life savers, locked myself out of a hire van and was being quoted stupid prices by local “reasonable” company’s. Other option was to drive 3and a half hours to pick the spare key up otherwise I would’ve had to pay 2 more days rental. Stumbled across car key solutions and they turned up within the hour and had the job done in no time, at a genuinely reasonable price. I don’t normally do reviews but the service was excellent from start to finish.

March 20, 2026
Unprompted review
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Reply from Car Keys Solutions

Thank you so much for your wonderful feedback! We’re thrilled we could get you back on the road quickly and at a fair price. It means a lot to hear that our team made the process easy and stress-free from start to finish. We really appreciate you taking the time to share your experience!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Many thanks to Natalie and Vlad.

March 17, 2026
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Reply from Car Keys Solutions

Thank you for your kind words! We’re delighted to hear you had an excellent experience, and we’ll be sure to pass your thanks on to Natalie and Vlad. We really appreciate your feedback!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Sensible and clear help.

March 20, 2026
Unprompted review
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Reply from Car Keys Solutions

Thank you for your feedback! We’re glad to hear you found our help sensible and clear. We really appreciate you taking the time to share your experience!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Great all round!

From the first enquiry about fitting the ghost II immobiliser through to fitting it was smooth and professional. The demonstration was easy to follow. I am very happy with their service.

March 19, 2026
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Reply from Car Keys Solutions

Thank you so much for your kind words! We’re really glad to hear that everything — from your initial enquiry to the installation — went smoothly and professionally. It’s great to know the demonstration was clear and easy to follow. We truly appreciate your support and are delighted that you’re happy with our service. If you ever need anything in the future, we’re here to help!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Cannot recommend enough!!!

Cannot recommend enough. Rung first and they booked me in for next day (because i needed that, they were willing to do same day!) Engineer rang me before and turned up exactly when he said he would. Within 30 minutes keys were sorted. Thank you so much, a stressful situation made better by you guys.

March 20, 2026
Unprompted review
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Reply from Car Keys Solutions

Thank you so much for the amazing feedback! We’re really glad we could get you booked in quickly and help when you needed it most. It’s great to hear our engineer kept you updated and arrived right on time.

We know how stressful situations like that can be, so we’re especially pleased we could make things easier for you and get everything sorted quickly. Your recommendation means a lot to us—thank you again!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Fast turnaround from order to…

Fast turnaround from order to installation

March 18, 2026
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Reply from Car Keys Solutions

Thank you for your feedback! We’re really pleased to hear you were happy with the quick turnaround from order to installation. We always aim to provide a fast and efficient service, so it’s great to know we delivered. If you need anything else, we’re here to help!

- Car Keys Solutions Team

Rated 5 out of 5 stars

I have old model Mercedes G-wagon 2001

I have old model Mercedes G-wagon 2001.
Extremely difficult to find anywhere to have duplicate keys cut- but these guys sent the genius- very pleased.

March 18, 2026
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Reply from Car Keys Solutions

Thank you so much for your great feedback! We know how challenging it can be to sort keys for older models, so we’re really glad we could help with your 2001 G-Wagon.

I’ll be sure to pass your kind words on to the engineer—he’ll be pleased to hear it! Delighted you’re happy with the service, and if you ever need anything else, just let us know.

- Car Keys Solutions Team

Rated 5 out of 5 stars

On time

On time, did the job satisfactorily

March 18, 2026
Car Keys Solutions logo

Reply from Car Keys Solutions

Thank you for your feedback! We’re glad to hear everything was completed on time and to your satisfaction. We really appreciate your support and are here if you need anything in the future!

- Car Keys Solutions Team

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