Well, that was the easiest transcaction I have done for a while. Sharon Samways dealt with my enquiry from start to finish, helped explore and explain any queries and questions I had. I had contacted... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Efficient and professional service from a single point of contact. All my queries were answered clearly and promptly. The whole process from enquiry to signing the lease was explained step by step and... See more
Company replied
Helpful service from start to finish in finding best solutions to requirements. Advisor Nick made it easy and listened to our specific criteria to find the right vehicle for us. Would recommend to o... See more
Company replied
The company made it very easy to choose the car we wanted and had a lot more choice than other companies I have seen. With great communication and customer service I’m very happy so far with the se... See more
Company replied
Company details
Written by the company
Xcite Car Leasing (formerly Car Lease Special Offers), part of Wessex Fleet, is a personal and business car leasing specialist and has been operating for over 10 years. Partnering with the UK's biggest funders and dealerships, they can help with Personal Car Leasing (PCH) and Business Car Leasing(BCH) throughout the UK. All vehicles supplied come with Full Manufacturers warranty as supplied by franchised dealerships.ciet(f
Contact info
Milford House, Milford Street , SP1 2BP, Salisbury, United Kingdom
- 0330 221 0000
- hello@xcitecarleasing.co.uk
- carleasespecialoffers.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Xcite Car Leasing
Hi Harry, thank you for the fab review! We're really pleased to hear how helpful Grant was in arranging your new lease 😊
a nice smooth successful lease transaction
Andrew Witt made the process a smooth transaction. The initial deal felt through due to the lender withdrawing the deal however, Andrew found a way to still get me the car with a bonus of more miles. Great guy, great customer service. I look forward to receiving the car in September.
January 23, 2023
Reply from Xcite Car Leasing
Hi Semra, Thank you for taking the time to leave us a great review! We're really happy to hear how helpful Andrew was in arranging your new lease and that he was able to handle the issue that came up 😊
The worker was very patient and polite
The worker was very patient and polite. Responded to queries quickly. Excellent work overall.
January 20, 2023
Reply from Xcite Car Leasing
Hi, Thank you for taking the time to leave us a fantastic review! We're really pleased to hear such great feedback 😊
Reply from Xcite Car Leasing
Hi Andrew, Thank you for taking the time to leave us a review! We're really pleased to hear what a good experience you've had with the team 😊
Reply from Xcite Car Leasing
Hi James, Thank you for taking the time to leave us an excellent review! We're really happy to hear how helpful Grant has been in arranging your new lease 😊
Very efficient service in ordering my…
Very efficient service in ordering my new car. Andrew Witt was very helpful and responsive throughout the process. Based on my experience would have no hesitation using again and recommending to others.
January 17, 2023
Reply from Xcite Car Leasing
Hi John, Thank you for leaving us a great review! We're really happy to hear how helpful Andrew was in arranging your new lease 😊
Johnathan has been so helpful…
Johnathan has been so helpful throughout the whole of this experience, he really seemed like he wanted to help. This was such a positive experience for my first lease vehicle and I’d recommend the company to anyone. Everything was quick and straightforward, Johnathan explained everything clearly and made sure I was comfortable throughout the whole process. Thanks so much I can’t wait to get my new car!
January 17, 2023
Reply from Xcite Car Leasing
Hi Emily, Thank you for taking the time to leave us such a detailed review. We're really happy to hear how helpful Jonathan has been in arranging your new car lease and I know our Customer Services Team will be just as supportive in the next steps to get your car to you 😊
Grant has been so helpful
Grant has been so helpful, always available for my questions & quick at responding!
January 18, 2023
Reply from Xcite Car Leasing
Hi Jade, Thank you for the excellent review! We're really happy to hear how helpful Grant has been in arranging your new lease and answering any questions you've had 😊
Helpful, knowledgeable and supportive. 5*
Jonathan Tomlinson was incredibly helpful, knowledgeable and supportive throughout the process. Having been anxious first time lease-ers, Jonathan was very patient with our indecision and numerous questions and helped us feel very confident with our final decision. He listened and understood our requirements and did everything he could to meet them. Very happy with the whole process.
January 18, 2023
Reply from Xcite Car Leasing
Hi Suzanne, Thank you for taking the time to leave us a great review! We're really pleased to hear how supportive Jonathan was and that he was able to help arrange your first lease for you. I know our Customer Services Team will be just as supportive in the next steps of the process for you as well 😊
Sales stage review
Sales stage review - good service from Grant. A good offer on the car, given the current high prices in the market. Hopefully delivery and return will be as smooth and well served.
January 18, 2023
Reply from Xcite Car Leasing
Hi Steven, Thanks for leaving us a fantastic review! We're really happy to hear how helpful Grant has been and I know our Customer Services Team will make sure the rest of the process runs smoothly for you 😊
Excellent service from Jonathan…
Excellent service from Jonathan Tomlinson. Very helpful and communicated everything and answered all my questions quickly. Really good to deal with and I would certainly recommend him.
January 17, 2023
Reply from Xcite Car Leasing
Hi Simon, Thank you for taking the time to leave us a review! We're really pleased to hear such great feedback on Jonathan and how helpful he has been 😊
Excellent communication from Joe…
Excellent communication from Joe Cooper, who managed to secure me an exceptional offer which no other leasing brokers could get close to.
January 17, 2023
Reply from Xcite Car Leasing
Hi Chris, Thank you for the fantastic review! We're really pleased to hear how helpful Joe has been in arranging you new lease and that he was able to get a great price for you 😊
Very helpful and efficient
Very helpful and efficient. Sharon, who I dealt with was very friendly and professional
January 16, 2023
Reply from Xcite Car Leasing
Hi Paul, Thank you for taking the time to leave us a great review! We're really happy to hear how helpful Sharon was in arranging your new lease 😊
Premium service
I was very impressed with Sharon Samways efficiency and attention to detail,a most professional service.
I will certainly recommend her and your company to my friends. Hopefully everything will be as good with the cars delivery.
Regards Paul F
January 13, 2023
Unprompted review
Reply from Xcite Car Leasing
Hi Paul, Thank you for taking the time to leave us such a fantastic review! We're really happy to hear how helpful Sharon was in arranging your new lease car 😊
Fast & Accurate Deal
Fast and accurate transmission of information. Clear and concise description. Flawless from Andrew Witt.
January 16, 2023
Reply from Xcite Car Leasing
Hi Stephen, Thank you for taking the time to leave us a review! We're really happy to hear how smooth Andrew was able to make the leasing process for you 😊
Nice quick efficient transaction
Nice quick efficient transaction - Thank you to Paul Samways
January 11, 2023
Reply from Xcite Car Leasing
Hi Helen, Thank you for taking the time to leave us a review! We're really happy to hear how straightforward Paul was able to make the leasing experience for you 😊
Ordered a nissan qashqai everything…
Ordered a nissan qashqai and the pre delivery inspection took longer than expected no fault of car lease special its fault of the supplying dealer as a gesture good will they refunded my £240 administration fee. Due to me incurring extra costs of having to hire a car. I hope everything goes smoothly for a Friday delivery.
January 12, 2023
Unprompted review
Reply from Xcite Car Leasing
Hi Adam, Thank you for taking the time to update your review. We know that getting a new car can be a stressful time and are sorry for any of the additional stress caused by the pre delivery inspection delays. We're glad to have been able to offer a gesture of goodwill that was able to help cover with the additional costs you incurred. I know our Customer Services Team will be working hard to ensure that the rest of the process goes smoothly for you!
Simple and easy to understand
Simple and easy to understand, in addition to this very quick service
January 11, 2023
Reply from Xcite Car Leasing
Hi Ben, Thanks for taking the time to leave us a review! We're really happy to be supplying your new lease car 😊
Good communication and service
January 10, 2023
Reply from Xcite Car Leasing
Hi Michael, Thank you for taking the time to leave us a review! We're happy to be providing your new lease car 😊
Nice easy process
Nice easy process. Grant made it simple and easy, I am a mum of two small children so that is always a bonus.
Highly recommend!
January 9, 2023
Reply from Xcite Car Leasing
Hi Gemma, Thanks for taking the time to leave us a fab review! We're really pleased to hear how straightforward you found our process and that Grant was able to arrange your new car for you 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.