Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more
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Delivery was really quick. The packaging was really secure. Product is lovely. However one of the adjustable feet was broken so couldn’t adjust the height. I therefore had to completely remove all t... See more
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Love my dressing table, and even better to get a free mirror as I needed one. Delivery was faster than expected, and it came well packaged and with no issues. It was semi built so I only had to add th... See more
Company replied
The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a... See more
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Company details
Written by the company
We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!
Contact info
Unit A13, Eagley House, Deakins Business Park, Blackburn Road, Egerton , BL7 9RP, Manchester, United Kingdom
- hello@carmehome.com
- carmehome.com
4.4
Excellent
613 reviews
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am really happy with my dressing…
I am really happy with my dressing table. It looks lovely, feels sturdy, and was easy to put together. It’s the perfect size and has plenty of space for my makeup and accessories. Great quality for the price and exactly what I was hoping for.
March 8, 2026
Reply from CARME HOME
Hello Mayra,
Thank you so much for taking the time to leave us such a lovely review. We are glad to hear you like our Lara Mocha table.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Never ending issues and complete hassle!
Oh where to begin with this nightmare company! I ordered a dressing table including a chair and mirror. The chair arrived with faulty clearly written on the packaging and was in fact faulty and had obviously fallen apart previously due to the poor quality. The mirror had scratches on it and the table had various dents and chips, and I didn’t even need to take any of it out of the packaging to see all the obvious faults. They offered me a mere £50 to keep the items but this was insulting considering how much I had originally paid. It is certainly not luxury as advertised and if you are expecting it to be, then you will be very disappointed. I ultimately decided to return the items as it just wasn’t worth what I had paid. Unfortunately the courier only collects from Tuesday to Friday and therefore I had to take a day off work to wait in all day for the pick up as they won’t give you a slot for when it could arrive. I shouldn’t have had to do this. It was all a complete waste of time and I would not recommend at all! Please save your money and buy elsewhere!
February 7, 2026
Unprompted review
Reply from CARME HOME
Hi B C,
Thank you for taking the time to share your feedback, and we are truly sorry to hear about your experience.
This is certainly not the standard we aim to deliver to our customers. We sincerely apologise that the items you received arrived in a condition that did not meet expectations. We understand how frustrating it must have been to receive products with visible damage and faults.
Unfortunately, on this occasion the parcels not arrive at the same time, this can sometimes lead to packages being handled separately while moving through the delivery network even though we had despatch all 3 units same day.
We are also very sorry for the inconvenience caused by the collection process and the need for you to take time off work. We understand how disruptive that can be and appreciate your patience while arranging the return. It again is out of our control for courier might show up anytime from 9 to 6 depends on traffic condition.
Your feedback is extremely important to us and has been shared with both our warehouse and the courier so we can review what happened and work to prevent similar situations in the future.
Please accept our sincere apologies again for the disappointment and inconvenience caused. If there is anything further we can assist you with, please do not hesitate to contact our customer service team directly.
Kind regards,
Carme Home
Excellent service and good…
Excellent service and good communication.
I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice looking table that is useful.
February 3, 2026
Unprompted review
Reply from CARME HOME
Hello Karen,
Thank you so much for taking the time to leave us such a lovely review. We are glad to hear you like our Layla table. Just to clarify the handle is metal, it is made of Aluminium, not plastic. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Issues, but would still recommend.
I recently purchased the Lara Mocha dressing table and the Riley mirror.
Cons: (1) I'd paid for next day delivery but that was not honoured. (2) There were scuffs and dents on the table (I was disappointed but overall decided I could live with it - thereafter I noticed the middle/right drawer sometimes doesn't stay closed so you have to jig it a little bit). (3) The mirror wasn't delivered on time due to, I'm told, warehouse errors but did arrive after some back and forth with customer service. (4) The mirror doesn't always stay vertical for some reason. It tilts forward of its own accord.
Pros: (1) Despite the cons, the items to look really nice. The quality might not be impeccable BUT it is still very nice. (2) The customer service team is VERY responsive; I was able to resolve the issues quickly and to my satisfaction.
Overall, I'd still recommend them and might purchase again in future as I may just have been unlucky!
February 16, 2026
Reply from CARME HOME
Hello CT,
Hope you had recovered now? Sorry for the issue found on your delivery & the damage on the parcel. I am glad to hear you are happy with the solution and the customer service.
Thank you for spent your time to leave us your honest review. We hope to see you again.
Best Regards,
CARME HOME
Outstanding Customer Service!
The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a few quality issues. Amos dealt with the issues promptly and followed everything through until it was fully resolved. Emails were usually responded to within a couple of hours. Carme really care about there customers and I will definitely buy from them again. A honourable and decent company paired with lovely products. Highly recommended.
March 4, 2026
Reply from CARME HOME
Hi Christina,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our service.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Reply from CARME HOME
Hi Gail,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with your Eden LED mirror & Hailey stool.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Excellent service
Excellent service. I ordered a gold dressing table mirror, which arrived within 48/72 hours of purchase. It was well packaged to prevent damage and was as described on the website.I am highly pleased with the mirror and will certainly be placing further orders.
February 25, 2026
Unprompted review
Reply from CARME HOME
Hi Saj,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with your gold dressing table mirror.
We really appreciate your kind words and support.
Looking forward to your further orders.
The Carme Home Team ✨
Very happy
Excellent service, delivered within 2 days, dressing table Mirror and Lottie stall are very good quality and looks very classy in my bedroom, very pleased would order again from this company.
February 13, 2026
Reply from CARME HOME
Hi Beverley,
Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with your mirror and Lottie stool, and that they look perfect in your bedroom.
We really appreciate your kind words and support.
The Carme Home Team ✨
Honestly not great
Honestly, for a mirror that cost £140 wasn’t really worth £20 it was cheap dented and not made well, it looks like the photo just made extremely cheaply and looks and feels cheap - wouldn’t recommend
February 18, 2026
Reply from CARME HOME
Hello Charlotte,
We are sorry to hear you had issue with the Mirror. Would you like to send over the details to our customer service at hello@carmehome.com? They would assist you with some solution.
Best Regards,
CARME HOME
product excellent
delivery was quick, everything arrived. ordered mirror, stool snd dressing table. Just put it together, very easily and looks fabulous, so very happy with the quality and the look like, stunning
February 16, 2026
Reply from CARME HOME
Hi Sue，
Thank you so much for your lovely review. We’re delighted to hear the ordering process was smooth and that your Lara Mocha Dressing table with Elsie LED Mirror and Lottie Boucle Stool arrived safely and on time and even more pleased that you love how it looks!
We really appreciate your feedback as it helps us continue to improve.
The Carme Home Team 🤍
When my mirror arrived it was really…
When my mirror arrived it was really dirty. Also the light ring had come unstuck . Would have sent it back but I had broken up the packaging.
February 17, 2026
Reply from CARME HOME
Hello Sean,
We are sorry to hear you had issue with the Mirror. Would you like to send over the details to our customer service at hello@carmehome.com? They would assist you with some solution.
Best Regards,
CARME HOME
The order process was very easy to…
The order process was very easy to follow. My order was delivered on schedule and was well packaged to prevent damage. I am delighted with the mirror, it looks lovely. I would have liked it to tilt but other than that everything is fine.
February 9, 2026
Reply from CARME HOME
Hi Alistair,
Thank you so much for your lovely review. We’re delighted to hear the ordering process was smooth and that your mirror arrived safely and on time and even more pleased that you love how it looks!
We really appreciate your feedback about the tilt function too, as it helps us continue to improve.
The Carme Home Team 🤍
Silver laguna mirrored dressing table
I reviewed our rose gold dressing table on 2nd Feb and since decided to purchase the silver laguna dressing table after being offered a discount for the delivery error sending a different colour, I mentioned in the 2nd Feb review! So now I am so happy that my daughter and myself both have quality matching dressing tables to get ready at every day that has really helped us to both start to feel our worth again and heal after a very hard few years, that really says how beautifully made they are and what quality and care does. This is a genuine honest and caring company who really does care about their customers and do everything they can to help them to be happy and have quality. It might sound like something small but to have the offer to purchase the 2nd table was life changing and I am glad I accepted and did not go and buy from anywhere else.
February 2, 2026
Unprompted review
Reply from CARME HOME
Hi Sarah,
Thank you so much for your lovely 5-star review! ⭐
It’s great to hear you’re happy with our Laguna dressing table.
We truly appreciate your support and look forward to welcoming you back again soon!
Best wishes,
The Carme Home Team
I ordered a dressing table stool and…
I ordered a dressing table stool and led mirror. I was missing the charging an adapter for the mirror but after getting in touch they sent a replacement out the next day great customer service. Very happy with my purchases and will definitely buy again from carmehome. Thanks again
January 5, 2026
Unprompted review
Reply from CARME HOME
Hi Claire,
Thank you so much for your lovely 5-star review! ⭐
We’re sorry again about the missing adapter, but we’re glad we could resolve it quickly for you. It’s great to hear you’re happy with your stool and LED mirror.
We truly appreciate your support and look forward to welcoming you back again soon!
Best wishes,
The Carme Home Team
I ordered their Elsie dressing table
I ordered their Elsie dressing table. I like it. The thing is its mirror came without its plastic wrap on it. The mirror peel was already off. But why? When I am paying full price for the new product, I should get the new things too. Not happy with this.
February 9, 2026
Reply from CARME HOME
Dear Arham,
Thank you for taking the time to share your feedback about your Macy Dressing Table. We’re really pleased to hear that you like the product overall.
We’re sorry to learn that you were concerned about the mirror arriving without a plastic peel wrap. We’d like to reassure you that none of our mirrors are manufactured or supplied with a plastic peel covering. They are carefully protected with secure packaging during transit to ensure they arrive in perfect condition, but they do not include a removable plastic film on the mirror surface itself.
We completely understand your expectation when purchasing a new item, and we appreciate you bringing this to our attention. Please rest assured that your dressing table and mirror are brand new and have not been previously used.
If you have any further concerns or if there is anything at all we can assist you with, please don’t hesitate to contact our customer care team, we’re always happy to help.
Kind regards,
The Carme Home Team
Excellent customer service and my order…
Excellent customer service and my order was delivered really quickly and I am so pleased with the quality of my bedroom furniture
February 6, 2026
Reply from CARME HOME
Hi Tracy,
Thank you so much for your lovely review! We’re thrilled to hear you were happy with our customer service, quick delivery, and the quality of the bedroom furniture.
We really appreciate your kind words and hope you enjoy your new pieces.
Best wishes,
The Carme Home Team
Throughout the experience was great
Throughout the experience was great! From ordering, to dealing with customer service to delivery and assembly! Speedy responses which was soo helpful! Thank you - I love my dressing table!
February 2, 2026
Unprompted review
Reply from CARME HOME
Hello Steph,
Glad to hear you love our Piper dressing table & Bell LED mirror & Alaya stool. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Amazing and good quality.
Amazing and good quality.
Delivered my mirror safely and with care.
The mirror itself is sturdy and looks high end.
The lighting is good but I thought it would be lighter although this is not a problem.
Very happy with my mirror.
January 29, 2026
Reply from CARME HOME
Hello Susan,
Glad to hear you love our Evie LED mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Amazing product so sturdy and easy to…
Amazing product so sturdy and easy to put together just a little gutted a chip mark on the top at the front and only offered £15 refund when I spent £300 on this product
January 29, 2026
Reply from CARME HOME
Hello Vicky,
We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
Prompt service from ordering to…
Prompt service from ordering to delivery. Well informed and happy with the product.
January 30, 2026
Reply from CARME HOME
Hello Nick,
Glad to hear you love our Mia LED mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.
We hope to see you again.
Best Regards,
CARME HOME
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