Carmotion Reviews 1,392

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Completely ignored! I enquired about a vehicle via WhatsApp and heard nothing back. I then sent another enquiry 4 days later and got a response but didn’t answer all my questions. I asked another... See more

Rated 5 out of 5 stars

Called in just to looked round and to try and find a car which my wife was able to get in and out of with ease was allowed to try any car we wanted with no pressure salesman just gave us the keys... See more

Company replied

Rated 5 out of 5 stars

Gernell, the salesman was excellent. He answered all our questions honestly and fully pre-sale, and fulfilled all his promises when we picked up the car such as having removed small scratches, windscr... See more

Company replied

Rated 5 out of 5 stars

We were looking for a car but were really indecisive…Nick was really patient with us and suggested many cars he thought would be suitable but was also honest regarding cars we chose that he didn’t thi... See more

Company replied

Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Car Finance and Loan Company
  4. Motor Vehicle Dealer

Written by the company

Why choose us? Who is Carmotion Carmotion is a family business that has been in the trade since 1987, and on the same site since 1990 providing excellent quality and value to our thousands of satisfied customers. The three brothers have over 80 years of motor trade experience that shows with the stunning selection of cars on offer. Location Spread over one super site, you have the choice to browes hassle free and at your own leisure our extensive stock of hand picked cars. We have thousands available and our advisor will be at hand should you need help with your choice. Our wonderful team Hand picked, recruited, trained by the owners to give you honest advice. Onlike our competitors we don’t have staff turn over and when you become one of our customers you will see the same member of staff when you return to buy your next car. Here at Carmotion we are a family and would like you to become our newest member. We can promise that there will be no presurised sale at all. That is our guarantee. Our cars sell themselves, our team are on hand to give you expert advice when or if you need it. Our Promise • The best cars the market has to offer and hand picked by the owners. Every car is priced checked before been offered for sale. Then price checked daily to ensure the car is the cheapest on the market for a like for like car, this is our promise. • Every customer is treated like Family and this is our promise. • Prepared to a standard, not a budget, this is our promise. • Even after you've bought we're still here for you this is our promise assist. • We are so proud of our service, we've even partnered with Trust Pilot, so you see impartial reviews from our customers, rather than just the good ones.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing customer service!

Mike was absolutely amazing! Very friendly and professional, would recommend this place to anyone!!

June 8, 2023
Carmotion logo

Reply from Carmotion


Dear Alex,

Thank you so much for leaving such a wonderful review about your experience with our company. We are thrilled to hear that you received amazing customer service, particularly from Mike.

At Car Motion, we place a strong emphasis on providing exceptional customer service, and we are delighted to hear that Mike exceeded your expectations. We will make sure to pass along your compliments to him for his friendly and professional assistance.

Your recommendation means a lot to us, and we greatly appreciate your support. If there is anything else we can do to assist you or anyone you know in the future, please do not hesitate to reach out.

Thank you for choosing Car Motion, and we look forward to serving you again.

Best regards,

Car Motion Team

Rated 5 out of 5 stars

I have nothing but good things to say…

I have nothing but good things to say about these guys! After my old car started becoming unreliable I called down to car motion and was treated amazingly! Paul Johnson went above and beyond to make sure my new car was absolutely perfect for me! Cannot thank him enough!

May 24, 2023
Unprompted review
Carmotion logo

Reply from Carmotion

Dear Rebecca,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us.

We're delighted to know that Paul Johnson provided exceptional service and went above and beyond to ensure that your new car was perfect for you. At Car Motion, we strive to exceed our customers' expectations, and we're glad that we could meet your needs.

Thank you for your kind words and for choosing Car Motion. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Great service

I was served by Paul, showed me around. Well mannered and didn't feel pressured into making a purchase, though I did. Great service

October 1, 2022
Unprompted review
Carmotion logo

Reply from Carmotion

Dear Lauren,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are delighted to hear that you had a great service experience with us.

We're glad to know that Paul provided you with well-mannered and non-pressure service. At Car Motion, we prioritise creating a comfortable and informative environment for our customers, and we're pleased that you felt at ease during your visit.

Thank you for choosing Car Motion and for your positive comments. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Great experience with the company

Great experience with the company, no pushy sales and Paul Johnson was great! He helped with any questions we had and was really helpful throughout the process of getting our new (to us) car. I will definently be recommending the company to others. Thank you ☺️

June 5, 2023
Unprompted review
Carmotion logo

Reply from Carmotion

Dear Kimberley,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are thrilled to hear that you had a great experience with our company.

At Car Motion, we strive to provide a non-pushy sales environment, and we're glad to know that you felt comfortable throughout the process. We're pleased to hear that Paul Johnson was helpful and assisted you with any questions you had. Customer satisfaction is our priority, and we're delighted that we could meet your expectations.

Thank you for recommending our company to others. Word-of-mouth referrals are invaluable to us, and we greatly appreciate your support.

Thank you for choosing Car Motion and for sharing your positive experience. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Very smooth transaction

Very smooth transaction. Brook the sales assistant was amazing I couldn’t be more happy and will certainly be doing my business here again. So happy 😀

June 7, 2023
Carmotion logo

Reply from Carmotion

Dear Joanne,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are thrilled to hear that you had a very smooth transaction with us.

We're delighted to know that Brook, our sales assistant, provided you with amazing service. At Car Motion, we strive to make the car buying process as seamless as possible, and we're glad that Brook played a part in ensuring your satisfaction.

Thank you for expressing your happiness, and we look forward to doing business with you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out. We value your feedback and appreciate your support.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Good car buying experience

Paul was very understanding and patient with me . No pushy sales technique. All staff friendly ( and Dave is cute ) .
Very happy with customer service and don't feel ripped off like last car sales place .
I now feel I'm driving a safe car and better suited to my needs . Thank you Paul

June 7, 2023
Unprompted review
Carmotion logo

Reply from Carmotion

Dear Wendy,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are delighted to hear that you had a good car buying experience with us.

We're glad to know that Paul provided you with understanding and patience throughout the process. Ensuring a non-pushy sales technique is important to us, and we're pleased that you felt comfortable during your interaction. We appreciate your kind words about our friendly staff, and we're glad you find Dave cute!

Thank you for your positive comments about our customer service. We strive to provide a transparent and satisfactory experience for our customers. We're glad to know that you feel confident driving a safe car that better suits your needs.

Thank you for choosing Car Motion and for sharing your feedback. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Everything was excellent Gernell was…

Everything was excellent Gernell was brilliant

June 7, 2023
Unprompted review
Carmotion logo

Reply from Carmotion

Dear Mr and Mrs Naylor

Thank you for your feedback! I'm glad to hear that you had an excellent experience and that Gernell provided brilliant service. If you have any more comments or if there's anything else I can assist you with, please let me know.

Best Regards

Team Car Motion

Rated 5 out of 5 stars

The people

The people - friendly, professional but not pushy and a pleasure to deal with, especially Dave 😀

May 22, 2023
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Reply from Carmotion

Dear Ian,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are delighted to hear that our team, including Dave the cat, provided you with a friendly, professional, and non-pushy experience.

At Car Motion, we believe in creating a warm and inviting atmosphere for our customers, and we're thrilled to know that even our feline friend Dave contributed to making your experience a pleasure.

Thank you for your kind words and for choosing Car Motion. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team (and Dave the cat).

Rated 5 out of 5 stars

My 3rd purchase from Carmotion in

My 3rd purchase from Carmotion in
Mexborough and cannot fault the professionalism and excellent customer service especially from Nick Whitley who kept me informed throughout the process. Thank you

June 5, 2023
Carmotion logo

Reply from Carmotion

Dear Terence,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your continued support as a three-time customer, and we're thrilled to hear that you have consistently experienced professionalism and excellent customer service with us, particularly from Nick Whitley.

At Car Motion, we strive to provide a seamless and customer-oriented experience, and we're glad to know that Nick kept you informed throughout the process. We understand the importance of clear communication and ensuring that our customers feel supported.

Thank you for choosing Car Motion once again, and for your kind words. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your continued trust and business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

After having my car recently stolen I…

After having my car recently stolen I was looking to purchase a new used car .After lots of looking I decided to pop into carmotion.. Thanks to nick I now have a lovely car with no pressure given ..simple transaction and drove away feeling reassured..I'm sure I'll be back some day ..thanks again nick

June 5, 2023
Unprompted review
Carmotion logo

Reply from Carmotion

Dear Debbie,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are sorry to hear about the recent theft of your car. We're glad to know that Nick was able to assist you in finding a lovely replacement car with no pressure.

At Car Motion, we understand the importance of a simple and reassuring car buying experience, especially after such an unfortunate event. We're delighted to hear that Nick provided you with the support and guidance you needed during the transaction.

Thank you for choosing Car Motion and for your kind words. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business. We hope you enjoy your new car and feel reassured on the road.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Paul was great

From the first email enquiring about the car Paul was helpful great and made the whole choosing and buying our family car much more easier.
I would highly recommend Car motion.
Thanks for all you help Paul.

May 22, 2023
Carmotion logo

Reply from Carmotion

Dear Louise,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are thrilled to hear that Paul provided you with helpful and great assistance from your first email inquiry to the final purchase of your family car.

We understand the importance of a smooth and easy car buying process, and we're glad to know that Paul made the entire experience easier for you. We appreciate your recommendation of Car Motion.

Thank you for choosing Car Motion and for sharing your positive experience. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Effortless pick up and great service

Turned up to Carmotion having purchased the car sight unseen after a chat with Gernell, and having answered all the question I had I have taken delivery of my BMW 3 series extremely happy and would recommend to anyone.

June 4, 2023
Unprompted review
Carmotion logo

Reply from Carmotion

Dear Dan,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are delighted to hear that you had an effortless pick-up experience and received great service.

At Car Motion, we aim to provide a seamless and enjoyable car buying process. We're glad to know that Gernell was able to address all your questions and assist you in purchasing your BMW 3 Series. We appreciate your recommendation to others.

Thank you for choosing Car Motion and for sharing your positive experience. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Nick was really friendly and helpful

Nick was really friendly and helpful. Thank you so much again !! I love my new car :)

June 2, 2023
Carmotion logo

Reply from Carmotion


Dear Vicky,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are thrilled to hear that Nick provided you with friendly and helpful service.

At Car Motion, we strive to provide a positive and customer-oriented experience, and we're delighted to know that Nick exemplified these values. We're glad to hear that you love your new car!

Thank you for choosing Car Motion, and if there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Once again we returned to car motion

Once again we returned to car motion. There is no pressure from the staff, they are really friendly and always ready to answer any questions.Nick Whitely has been our salesman for every car we have purchased, he has made us feel like a friend over the years. We certainly would not purchase a car from anywhere else. Thankyou Nick, will see you again when we need another car. Keith Fletcher.

June 3, 2023
Unprompted review
Carmotion logo

Reply from Carmotion


Dear Keith,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your continued trust and support as a returning customer.

At Car Motion, we strive to create a pressure-free and friendly environment for our customers. We're delighted to hear that our staff has been accommodating, friendly, and always available to answer your questions. We also appreciate your kind words about Nick Whitely, who has been your trusted salesman over the years. Building long-lasting relationships with our customers is something we value, and we're glad to know that Nick has made you feel like a friend.

Thank you for your loyalty and for considering Car Motion for your car purchases. We look forward to assisting you again when you need another car. If there is anything else we can assist you with in the meantime, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Top Car Dealer

From start to finish everything and everyone was relaxed, there was no pushyness to buy.
Mike was brilliant and eased any perceived qualms I had about car dealers; it's a big purchase at the end of the day and it's nice to have the impression that the customer actually matters.
Nothing was too much trouble and the car is absolutely A1.

Regards
Andrew

May 28, 2023
Unprompted review
Carmotion logo

Reply from Carmotion


Dear Andrew,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are thrilled to hear that you had a top experience with us as a car dealer.

At Car Motion, we strive to create a relaxed and pressure-free environment for our customers. We understand the importance of making such a significant purchase without feeling rushed or coerced. We're glad to know that you felt this way throughout the process.

We appreciate your kind words about Mike, who provided you with excellent service and helped ease any qualms you had about car dealers. Ensuring that our customers feel valued and supported is important to us, and we're glad to have made a positive impression on you.

Thank you for choosing Car Motion and for sharing your positive experience. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

very helpful staff

very helpful staff, no pushy sales , I feel confident to get all our family cars from there!

May 31, 2023
Carmotion logo

Reply from Carmotion


Dear Claire,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are delighted to hear that our staff was very helpful and there was no pushy sales approach.

At Car Motion, we prioritize providing helpful and friendly service to our customers. We understand the importance of a comfortable and pressure-free car buying experience. We're thrilled to hear that we have instilled confidence in you to consider getting all your family cars from us.

Thank you for choosing Car Motion, and if there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

First class experience

First class, first time experience with Carmotion. Brooke at Mexborough was top class! Extremely friendly & professional. Nothing too much trouble. Will definitely recommend 10/10 Thanks again Brooke for all your help & patience!

May 30, 2023
Unprompted review
Carmotion logo

Reply from Carmotion

Dear M. Townson,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are thrilled to hear that you had a first-class experience with us.

We're glad to know that Brooke at our Mexborough location provided you with top-class service. Ensuring friendly and professional assistance is a priority for us, and we're delighted that Brooke exemplified these qualities. We're also pleased to hear that he went above and beyond to address your needs and was patient throughout the process.

Thank you for your recommendation and for choosing Car Motion. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Gernell 5*

Dealt with Gernell from start to finish nothing was too much trouble easy transaction 5* service highly recommend Gernell and the garage as a whole

May 31, 2023
Unprompted review
Carmotion logo

Reply from Carmotion

Dear Sally,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are thrilled to hear that Gernell provided you with a 5-star service throughout your transaction.

At Car Motion, we strive to ensure that our customers have a smooth and hassle-free experience. We're glad to know that Gernell went above and beyond to assist you and that nothing was too much trouble. Providing excellent service is a priority for us, and we're delighted that we met your expectations.

Thank you for recommending Gernell and our garage as a whole. We value your feedback and appreciate your support. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Gernell was very helpful and a very…

Gernell was very helpful and a very good service.

May 30, 2023
Unprompted review
Carmotion logo

Reply from Carmotion

Dear Peter,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are thrilled to hear that Gernell provided you with very helpful service.

At Car Motion, we strive to ensure that our customers receive excellent assistance throughout their car buying journey. We're glad to know that Gernell met your expectations and provided you with a very good service experience.

Thank you for choosing Car Motion and for sharing your positive experience. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your feedback and appreciate your business.

Best regards,
Car Motion Team.

Rated 5 out of 5 stars

Friendly and Professional

I find them a very helpful car dealer. I have now purchased 2 cars from them and both have been reliable. The cars come in good condition and the staff are friendly and helpful. I would recommend them.

May 26, 2023
Carmotion logo

Reply from Carmotion

Dear Lee,

Thank you for taking the time to write a review for Car Motion. We greatly appreciate your feedback and are thrilled to hear that you find us to be a very helpful car dealer.

We're delighted to know that you have purchased two cars from us and that both have been reliable. Ensuring the quality and condition of our vehicles is a priority for us, and we're glad that we have met your expectations in this regard.

We also appreciate your kind words about our friendly and helpful staff. Providing excellent customer service is important to us, and we're glad to hear that we have been able to assist you effectively.

Thank you for recommending Car Motion. We value your feedback and appreciate your continued support. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

Best regards,
Car Motion Team.

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