I may have been naive but hadn’t realised the dress would be second hand. The dress is fine but the smell was so powerful I had to air it outside. It’s a shame because I sent a polite email and had no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service as always! My order arrived within 2 days, well packaged and the quality of the clothes is umatched. Essentially almost goos as new for a fraction of the price. What's most impresses... See more
Company replied
Good seller/site, helpful especially as it includes measurements. I wish they would offer alternate forms of shipping outside the UK. Sometimes, shipping can be over half the cost of the item purcha... See more
Company replied
I have just received my 9th order since July 2017. I’ve only experienced great service from Carobethany. The website is easy to use and being able to search by size is a great benefit. The dres... See more
Company replied
Company details
Information provided by various external sources
Shop our website for party dresses, occasion dresses, workwear and casualwear, wedding dresses and bridesmaid dresses in size 8 to size 20. Phase Eight and LK Bennett dresses for all occasions.
Contact info
9 The Headlands, LE16 7DH, Market Harborough, United Kingdom
- 07523952863
- info@carobethany.co.uk
- carobethany.co.uk
Reply from Carobethany Ltd
Good evening Pip. Thank you ever so much for taking the time to leave us a positive review. It is great to hear that you are happy with our dresses and quick delivery. We look forward to seeing you on our website again soon.
Excellent company
Excellent company . Beautiful dresses , fast delivery and great communication
April 29, 2018
Unprompted review
Reply from Carobethany Ltd
Good evening Mrs Cullen. Thank you so much for taking the time out of your evening to write us such a great, positive review. We love hearing that our customers are happy with the service and products they receive from us and we hope to serve you again very soon.
Great service
Great service, ordered Friday evening, arrived Monday morning! Fabulous dress at a very good price. Will be checking them out again and have told my friends also.
April 26, 2018
Unprompted review
Reply from Carobethany Ltd
Thank you ever so much for leaving us such a great review. We love to hear that our customers are happy with the dresses and service we offer and we would also like to thank you for recommending us to your friends. We look forward to serving you all in the future.
Reply from Carobethany Ltd
Thank you ever so much for taking the time to write a positive review of us. It is great to hear that you are happy with our service and prices. We hope to see you again on our website soon.
I’ve purchased dresses from…
I’ve purchased dresses from CarolBethany several times now and have received a first class service, dresses have been as described and promptly dispatched upon purchase. Thank you for the excellent service, highly recommended.
April 18, 2018
Unprompted review
Reply from Carobethany Ltd
Good afternoon Lisa. I would like to thank you for your continued support as a customer and it is great to hear that you are happy with our dresses and service. I hope we will see you again very soon on our website.
Ordered from Carobethany again…
Ordered from Carobethany again yesterday. Brilliant selection of dresses, I was spoiled for choice. My dress arrived this morning. Fantastic service again. Have recommended you again.
Thank you
April 11, 2018
Unprompted review
Reply from Carobethany Ltd
Good afternoon Sharon. Thank you ever so much for taking the time to write us such a wonderful review. It has been a pleasure having you as a customer since February and I hope that we can continue serving you and offering you the same service and dresses in the future. We look forward to seeing you again soon.
Excellent company to deal with.
April 10, 2018
Unprompted review
Reply from Carobethany Ltd
Thank you so much Margaretha for taking the time to write us a positive review. It has been a pleasure serving you as a customer and I hope we will see you on our website again very soon.
I have purchased from this Company
I have purchased from this company a few times now. From viewing items and paying for them, the service has been great and delivery very quick.
It is so nice to be able to purchase Phase Eight items at a reasonable price. Thank you to all your staff x
March 22, 2018
Unprompted review
Reply from Carobethany Ltd
Good evening Yve. It has been a pleasure serving you as one of our customers and it is great to hear that you are happy with our service. I hope we can continue serving you for many years to come.
I AM SO IMPRESSED !
I am so very pleased with my last purchase quality clothing at affordable prices.Will definitely shop with carobethany again I am so impressed dress as described. Excellent Communicator and Seller.
March 22, 2018
Unprompted review
Reply from Carobethany Ltd
Good morning Kitty. Thank you ever so much for leaving us such a positive review. It is fantastic to hear that you are happy with our dresses and services and I hope we will see you again very soon on our website, placing your next order.
Reply from Carobethany Ltd
Hi Liana. Thank you ever so much for your lovely review of us. We do love to hear our customers are happy with our dresses and service and we hope this means that we will be seeing you again soon on our website.
Great service
Great service. Fast delivery. Best of all great dresses.
March 20, 2018
Unprompted review
Reply from Carobethany Ltd
Good evening Janet. Thank you for taking the time to write such a lovely review of us. It is great to hear that you are happy with the service and dresses that we sell and that you have received your order quickly from us I hope we will see you again very soon on our website, placing your next order.
It was really easy to order and the…
It was really easy to order and the product was delivered very fast!
March 19, 2018
Unprompted review
Reply from Carobethany Ltd
Thank you so much for writing us such a positive review. We are happy to hear that you have received your order quickly and we hope we will see you on our website again very soon.
Excelllent
First class service....ordered on a Friday evening and the lovely dress was hanging in my bedroom by Monday lunch time. Just what I wanted...so pleased to have found you.
Thank you
Margaret
March 13, 2018
Unprompted review
Reply from Carobethany Ltd
Good evening Margaret. Thank you ever so much for taking the time to write us such a fantastic review. Its great to hear our new customers are happy with the dresses and delivery times we offer. I hope your first order will not be your last and we will continue being able to serve you on our website for many years to come.
arrived so quickly
March 13, 2018
Unprompted review
Reply from Carobethany Ltd
Hi Annette. Thank you for taking the time to write us a 5 star review. Its great to know your order arrived quickly with you. I hope you love the dress you purchased and I hope we will see you again soon on our website.
Top class
I have had a few dresses and all are as described. They are well packaged and arrive swiftly.
March 12, 2018
Unprompted review
Reply from Carobethany Ltd
Thank you ever so much for leaving us such a lovely, positive review. Its wonderful to know we are providing you with dresses and a service with which you are happy. I hope we can continue serving you in the near future.
I have ordered a few dresses from here…
I have ordered a few dresses from here and they are always in great condition and brilliant value for money.
Fast delivery and excellent communication.
March 9, 2018
Unprompted review
Reply from Carobethany Ltd
Thank you so much Donna for talking the time to write us such a lovely, positive review. Its it always great to hear from our regular customers that we are still providing dresses and a service which you love. We hope to see you again soon on our website.
Carobethany never lets me down
Carobethany never lets me down. Beautiful dresses and quick to deliver. Cannot recommend enough. Thank you.
March 6, 2018
Unprompted review
Reply from Carobethany Ltd
Good afternoon Mrs Glover. Thank you so much for your continued support. Its great to hear that we are still supplying you with dresses and delivery times that you are happy with. We look forward to seeing you on our website again very soon.
Recommended
I have bought a few dresses from Carobethany and each time the dresses have arrived speedily and in good condition. The pricing is reasonable and I would wholeheartedly recommend them.
March 2, 2018
Unprompted review
Reply from Carobethany Ltd
Thank you ever so much for writing such a positive review of our service, delivery and dresses. It is great to hear such amazing feedback from our customers.
Very speedy delivery!
February 26, 2018
Unprompted review
Reply from Carobethany Ltd
Good morning and thank you for taking the time to leave us a positive review on the speed of our delivery service. I hope we can continue meeting your expectations in the future.
Always a good garment
Always a good garment, often like new. Very speedy delivery.
February 25, 2018
Unprompted review
Reply from Carobethany Ltd
Thank you ever so much for writing us such a lovely, positive review. I hope this means we can continue serving you as a valued customer for many more years to come.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.