I may have been naive but hadn’t realised the dress would be second hand. The dress is fine but the smell was so powerful I had to air it outside. It’s a shame because I sent a polite email and had no... See more
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Fantastic service as always! My order arrived within 2 days, well packaged and the quality of the clothes is umatched. Essentially almost goos as new for a fraction of the price. What's most impresses... See more
Company replied
Good seller/site, helpful especially as it includes measurements. I wish they would offer alternate forms of shipping outside the UK. Sometimes, shipping can be over half the cost of the item purcha... See more
Company replied
I have just received my 9th order since July 2017. I’ve only experienced great service from Carobethany. The website is easy to use and being able to search by size is a great benefit. The dres... See more
Company replied
Company details
Information provided by various external sources
Shop our website for party dresses, occasion dresses, workwear and casualwear, wedding dresses and bridesmaid dresses in size 8 to size 20. Phase Eight and LK Bennett dresses for all occasions.
Contact info
9 The Headlands, LE16 7DH, Market Harborough, United Kingdom
- 07523952863
- info@carobethany.co.uk
- carobethany.co.uk
Good seller/site
Good seller/site, helpful especially as it includes measurements. I wish they would offer alternate forms of shipping outside the UK. Sometimes, shipping can be over half the cost of the item purchased. Which could leave more to spend on their gorgeous items!
March 6, 2020
Unprompted review
Reply from Carobethany Ltd
Good afternoon John. Thank you for your kind review and for.your feedback on our postage costs outside of the UK. This is certainly something we will look into to see if we can reduce costs somehow. Have a great weekend.
Great value for money
Great value for money but the stitching on the front hem of black dress was pulled. Will have to do a bit of stitching myself. Should have been spotted on packing!
March 4, 2020
Unprompted review
Reply from Carobethany Ltd
Good evening Heather. I am sorry to hear that you received a dress from us with some pulled stitching. I have checked our emails and I can find no communication from you regarding this. it is a shame you did not notify us of the damage as we could have come to some agreement over it. Please, next time you order from us, if there is anything you are not happy with, just drop us a quick email and we will be glad to help. If we don't know there is a problem then we can not fix it. Thank you.
Arrived on time and was as described
Arrived on time and was as described. Great price. Good value for money.
March 2, 2020
Unprompted review
Reply from Carobethany Ltd
Thank you Suzanne for taking the time to write us such a lovely review. it is fantastic to hear from our customers that they are happy with our delivery service and prices. We look forward to serving you again soon.
Amazing vfm and great customer service.
February 26, 2020
Unprompted review
Reply from Carobethany Ltd
Thank you Anna for leaving us such a lovely review. It is great to know you are happy with our prices and our customer service and we look forward to seeing you on our website again very soon.
Carobethany are a superb company…
Carobethany are a superb company providing wonderful dresses at affordable prices. Their website is easy to navigate. Delivery is prompt and well packaged. There’s no other place I would buy phase eight dresses than Carobethany.
February 24, 2020
Unprompted review
Reply from Carobethany Ltd
Thank you Lesley for your very kind words and positive review of us. We are delighted to hear that you are happy with our dresses and delivery service and we look forward to seeing you on our website again very soon.
Reply from Carobethany Ltd
Good morning Joanne. Thank you ever so much for taking the time to write us your 5* review. It is fantastic to know you are happy with our prices and delivery times and we look forward to serving you again very soon on our website.
Excellent.
As always, excellent prices, condition and fast delivery from Carobethany. Bought from them before and will again for beautiful affordable dresses.
February 16, 2020
Unprompted review
Reply from Carobethany Ltd
Thank you for your kind review of us. It is fantastic to hear that you are happy with your previous orders and we look forward to seeing you on our website again very soon.
As always first-class products and…
As always first-class products and services. Thank-you
February 15, 2020
Unprompted review
Reply from Carobethany Ltd
Thank you ever so much Ken for taking the time to write us such a lovely review. It is fantastic to hear that you are happy with our products and service and we look forward to serving you again very soon on our website.
Fantastic service as always
Fantastic service as always! My order arrived within 2 days, well packaged and the quality of the clothes is umatched. Essentially almost goos as new for a fraction of the price. What's most impresses me is the integrity of the company- I had a store credit/voucher code from a past late return (dress size i ordered hadnt fit me), it was over 9 months ago and when I used the code on my recent order, it was honoured. I've been a client for years and they are the real deal for Phase Eight dresses!
February 7, 2020
Unprompted review
Reply from Carobethany Ltd
Wow! What an amazing review. We do love hearing from our customers that they are happy with our service and dresses and reading a review like yours tells us we are doing something right. We do hope that we can continue impressing you for many years to come. Have a wonderful weekend.
I'm delighted with this dress
I'm delighted with this dress, as I have been with every purchase from Carobethany. Excellent value for quality dresses.
January 21, 2020
Unprompted review
Reply from Carobethany Ltd
Thank you ever so much for taking the time to write us such a lovely, positive review. It is wonderful know hear that you are happy with your orders and we hope to see you on our website again very soon.
Just bought two Phase Eight dresses in…
Just bought two Phase Eight dresses in the sale. Both fantastic value, especially the brand new one! Both dresses were in excellent condition. Super-fast delivery too. Thank you.
January 17, 2020
Unprompted review
Reply from Carobethany Ltd
Thank you so much for taking the time to write us such a great review. It is fantastic to hear that you are happy with your order and our delivery times. We hope to see you on our website again very soon. Have a great weekend.
Fast delivery and lovely dresses
Fast delivery and lovely dresses, whats not to like!
January 11, 2020
Unprompted review
Reply from Carobethany Ltd
Thank you ever so much for leaving us such a nice review. It is fantastic to know you are happy with our delivery times and dresses and we hope we will see you on our website again soon. Have a great weekend.
Love my dress
January 9, 2020
Unprompted review
Reply from Carobethany Ltd
Thank you for letting us know you are happy with your dress Beth. I hope we will see you on our website again very soon.
Have purchased a few dresses now and…
Have purchased a few dresses now and have been very happy with each purchase
January 8, 2020
Unprompted review
Reply from Carobethany Ltd
Thank you Pamela for your lovely review of us. It is great to hear that you are happy with your purchases and I hope we can continue serving you throughout 2020.
One of the dress smells like is…
One of the dress smells like is straight from a CHARITY SHOP.
January 5, 2020
Unprompted review
Reply from Carobethany Ltd
Good afternoon Victoria. We are very surprised by your feedback as you have not contacted us since placing your order to notify us of your complaint. If you had done so then we would have been more than happy to discuss this matter and offer you a suitable resolution. As you have decided to simply leave us a review rather than speak to us directly, there is nothing we can do to help you with this matter. We would also like to point out that we have a number of charity shops (which do great work to raise money) in our local town and none of them smell.
Always excellent.
The beautiful 'Phase Eight' dresses are always well described and photographed. Quick, pleasant and helpful response to queries. An excellent service.
January 3, 2020
Unprompted review
Reply from Carobethany Ltd
Good afternoon Janie. Thank you for leaving us such a great review. It is great for us to know that you are happy with our service and we look forward to serving you many more times throughout 2020. Have a great weekend.
Lovely item and quick delivery
Lovely item and quick delivery - thank you
January 3, 2020
Unprompted review
Reply from Carobethany Ltd
Thank you ever so much of taking the time to write us such a lovely review. It is great to know you are happy with your order and our delivery time.
Highly recommend
Always happy to receive my orders as I know they will be exactly as described. Lovely dresses in immaculate condition. Prompt delivery and friendly communication. Thank you very much!
December 29, 2019
Unprompted review
Reply from Carobethany Ltd
Good afternoon Kate. Thank you so much for letting us know that you are happy with your order and our customer service. It is great to know. We hope we can continue to keep serving you throughout 2020.
Excellent service & great prices for…
Excellent service & great prices for top quality clothing.
Thank you
December 25, 2019
Unprompted review
Reply from Carobethany Ltd
Good morning. Thank you for taking the time to write us such a lovely, positive review. It is great to hear that you are happy with our dresses and prices and we hope to see you on our website again soon.
As per usual excellent
As per usual, excellent dresses, and speedy delivery
December 23, 2019
Unprompted review
Reply from Carobethany Ltd
Good evening Amanda. Our most sincere apologies for not thanking you for leaving us such a lovely, positive review before now. We are sorry about this. Thank you for ordering from us over the last year or so and we hope we can continue serving you throughout 2020 as well.
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