Canadian Association of Retired Persons Reviews 225

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers had a great experience with this company. Customers consistently found the staff to be knowledgeable, coherent, and enthusiastic, providing valuable insights on various topics. Many appreciated the diverse team of presenters and the varied viewpoints offered, which helped them gain useful information they could apply immediately. The overall service was often described as informative and helpful, with people valuing the effort put into advocating for seniors and keeping them updated on relevant issues. However, some people were dissatisfied with the user experience, citing issues like audio not syncing with speakers' mouths and difficulties accessing Q&A or chat functions on the website. A few other people also felt that the discussions were sometimes repetitive or focused too much on regulations, making them feel like props rather than valued participants.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, with many finding the content informative,... See more

Service

Clients share ambiguous opinions on service, with some appreciating the overview and advocacy provided,... See more

Staff

Consumers find staff to be positive, with many appreciating their efforts and hard work. Reviewers frequently... See more

Product

Customers consistently note ambiguous experiences with product offerings, with many appreciating the... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers appreciating the online articles... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The panel was very knowledgeable and provided worthwhile information. However, CARP continues to overlook the significant percentage of seniors who live alone. We shoulder higher costs, with living e... See more

Rated 4 out of 5 stars

Inappropriate investment at my age. I had actually experienced some of the situations described..trying to sell inappropriate investments to Seniors(84) I knew the product was not right for me. My so... See more

Rated 4 out of 5 stars

Although retired, I do have a background in financial service. The comments about the banks and other F.I.'s being more interested in selling than the client's financial goals resonated with me. So t... See more

Rated 4 out of 5 stars

A diverse team of presenters. Varied viewpoints was helpful. Most useful info for me , was how bank staff may not be always knowledgeable of investments funds for seniors and bonuses for bank staff.... See more


Company details

  1. #2 of 2 best companies in Non-Profit Organization

Written by the company

The Canadian Association of Retired Persons (CARP) advocates for financial security and better access to healthcare for older adults, and leads the fight to end ageism. CARP is a non-partisan, non-profit association of 230.000 members, with a community of local chapters from coast to coast representing Canada’s most powerful generation – engaged citizens who believe in action and aren't shy about exercising influence on public policy. Membership in CARP comes with valuable benefits, including access to educational and informative webinars and newsletters, and the opportunity to volunteer with a local chapter and participate in social events.


Contact info

3.9

Great

TrustScore 4 out of 5

225 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you. I appreciate the lobbying you do with…

I appreciate the lobbying you do with the government on taking care of the interest and needs of seniors. I also appreciate the informative newsletter; I often find articles of interest that have practical suggestions in them.

Keep up the good work. Thank you.

October 14, 2025
Rated 4 out of 5 stars

National Representation

I very much appreciate having a national organization to represent the interests of older Canadians, and believe that CARP's advocacy continues to inform political and other stakeholders.

I gave the organization a 4 instead of 5 because I haven't received any benefit from product or service discounts yet and am hoping for a broader range of goods and services over time.

October 14, 2025
Rated 3 out of 5 stars

I don’t like having to pay a fee for a…

I don’t like having to pay a fee for a plastic membership card. Since more retired people are older and less conversant with technology and less likely to have a smart phone (me, for example) and because I have always gotten a plastic member’s card before you’re charging me now for something that until now was included with my membership. In spite of that I would comment that Donald, your agent that I spoke with, was very personable.

October 9, 2025
Rated 5 out of 5 stars

Honesty

Honest and Interesting Articles And facts As it relates to all subjects reported on.

October 10, 2025
Rated 3 out of 5 stars

Moved

I moved from Mississauga to Burlington in June and changed my address with CARP. However, I'm still getting emails re the Mississauga chapter and none re the Burlington chapter. Joe do I change chapters?

June 30, 2025
Rated 5 out of 5 stars

Proud members

Great information, good discounts on merchandise etc and proud to add our voice to an organization speaking up for seniors. Keep up the good work.

October 1, 2025
Rated 4 out of 5 stars

Benefits

I’m a member through Zoomers and I don’t really see any benefits i receive in being a member…perhaps I don’t know enough about CARP

October 14, 2025

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