Canadian Association of Retired Persons Reviews 225

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers had a great experience with this company. Customers consistently found the staff to be knowledgeable, coherent, and enthusiastic, providing valuable insights on various topics. Many appreciated the diverse team of presenters and the varied viewpoints offered, which helped them gain useful information they could apply immediately. The overall service was often described as informative and helpful, with people valuing the effort put into advocating for seniors and keeping them updated on relevant issues. However, some people were dissatisfied with the user experience, citing issues like audio not syncing with speakers' mouths and difficulties accessing Q&A or chat functions on the website. A few other people also felt that the discussions were sometimes repetitive or focused too much on regulations, making them feel like props rather than valued participants.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, with many finding the content informative,... See more

Service

Clients share ambiguous opinions on service, with some appreciating the overview and advocacy provided,... See more

Staff

Consumers find staff to be positive, with many appreciating their efforts and hard work. Reviewers frequently... See more

Product

Customers consistently note ambiguous experiences with product offerings, with many appreciating the... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers appreciating the online articles... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The panel was very knowledgeable and provided worthwhile information. However, CARP continues to overlook the significant percentage of seniors who live alone. We shoulder higher costs, with living e... See more

Rated 4 out of 5 stars

Inappropriate investment at my age. I had actually experienced some of the situations described..trying to sell inappropriate investments to Seniors(84) I knew the product was not right for me. My so... See more

Rated 4 out of 5 stars

Although retired, I do have a background in financial service. The comments about the banks and other F.I.'s being more interested in selling than the client's financial goals resonated with me. So t... See more

Rated 4 out of 5 stars

A diverse team of presenters. Varied viewpoints was helpful. Most useful info for me , was how bank staff may not be always knowledgeable of investments funds for seniors and bonuses for bank staff.... See more


Company details

  1. #2 of 2 best companies in Non-Profit Organization

Written by the company

The Canadian Association of Retired Persons (CARP) advocates for financial security and better access to healthcare for older adults, and leads the fight to end ageism. CARP is a non-partisan, non-profit association of 230.000 members, with a community of local chapters from coast to coast representing Canada’s most powerful generation – engaged citizens who believe in action and aren't shy about exercising influence on public policy. Membership in CARP comes with valuable benefits, including access to educational and informative webinars and newsletters, and the opportunity to volunteer with a local chapter and participate in social events.


Contact info

3.9

Great

TrustScore 4 out of 5

225 reviews

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Rated 4 out of 5 stars

The panel was very knowledgeable and…

The panel was very knowledgeable and provided worthwhile information. However, CARP continues to overlook the significant percentage of seniors who live alone. We shoulder higher costs, with living expenses covered by a single income, and yet we pay more than our fair share of taxes. It’s time to recognize this reality and provide tax breaks that at least put single seniors on par with couples.

October 1, 2025
Rated 4 out of 5 stars

Inappropriate investment at my age.

Inappropriate investment at my age.
I had actually experienced some of the situations described..trying to sell inappropriate investments to Seniors(84) I knew the product was not right for me. My son actually didn't feel the bank was doing it intentionally. I had experienced the same situation with my father-in his eighties-asking for the best GIC rate. He was advised to take out a reverse mtge "then you won't have to worry about the interest rate". He didn't need any more money - he just wanted the best rate on his GIC (in the 1990s - he was about 85)

February 1, 2025
Rated 4 out of 5 stars

Guides to financial security for Seniors

The timeliness of the information given by the panel. As seniors, we need to be aware of and be reminded about the dangers/scams that target us as a group. CARP has taken on this responsibility, rightfully so, because of its access to this demographic. The timing of the information provided by the panel is crucial. As seniors, it’s important for us to be aware of and reminded about the dangers and scams that specifically target our demographic. CARP has rightly taken on this responsibility due to its access to this group.

October 1, 2025
Rated 2 out of 5 stars

Disappointed

Disappointed with the line up of participants. If, focus on advisors, then FP Canada Canada and perhaps a fee for service planner should have been present. Also didn't appreciate so many negative comments about the banks and being positioned after scamming segment. Who are seniors suppose to trust?

October 1, 2025
Rated 3 out of 5 stars

Lack of Audience Participation

While the brunch box was nice, free parking appreciated, and panel discussion interesting, relevant and timely, the atmosphere was not as welcoming as I would have expected.
Audience members were treated more like "props" than valued members of CARP. Due to the lack of audience engagement, the panel discussion was too long. More time for Q & A would have helped.
At most events like this, attendees are invited to stay on after the formal portion and engage with panelists and organizers. I stayed for a few minutes, but neither the panelists or organizers were friendly so I just went home like everyone else.

October 1, 2025
Rated 3 out of 5 stars

Thank you for hosting this informative session on missing the Financial Oppotunity Boat

Thank you for hosting this informative session.
The topic was very meaningful and wish I was few years younger to take some of the opportunities.

The session would be more informative if there were more action items and immediate note takings for seniors.
For example: when talking about scams, it would have been helpful to flash on the screen and read it aloud the phone number of fraud centres or where to call if you feel you were being scammed.

Another example: the link or name of the videos that was being referenced by the financial influencers.
We seniors still like to see things in writing.

Sometimes the conversation became more about regulations and podcast advisors and felt the senior cause was forgotten.

Overall, Anthony did a great job in bringing senior issues to focus.

October 1, 2025
Rated 5 out of 5 stars

Seniors Day Oct1/25

Seniors Day Oct1/25
Informative.
Did not understand all of the terminology, but mostly helpful.
Very surprised at the info on bank investments advisors.

October 1, 2025
Rated 1 out of 5 stars

I signed up but nothing happened when I…

I signed up but nothing happened when I tried to connect. Therefore, I missed the whole presentation. Filled out the required information on the page, but after trying to go forward, I couldn't get connect to the presentation. Disappointing.

October 1, 2025

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