Carparts2u Reviews 

135
TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

Car parts were supposed to be delivered from Sydney to Melbourne on the 18th of March. It's the 25th now and only 1 part of my order arrived on the 22nd. The other 3 are still outstanding. Their... See more

Rated 4 out of 5 stars

Purchased new HID headlight for 2010 Lexus RX450h. Price was fantastic. Delivery was excellent - right to my door in Melbourne. Feedback from the seller leading up to purchase was excellent. On... See more

Rated 1 out of 5 stars

They promise to send you the right parts, then they send you the wrong ones. They then ask you to pay hundreds of dollars for a "swap-fee" even though it was their mistake. Will never be shoppin... See more

Rated 4 out of 5 stars

Great! I got a tail light that looks better than the original, so will be ordering the other side maybe, but only problem I had was I was given a price to pay, but paid more as I wasn't informed of th... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

Shop securely for new quality car parts & aftermarket auto spares on our online CP2U store Australia wide from the convenience of your own home.


Contact info

2.8

Average

TrustScore 3 out of 5

135 reviews

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No recent history of asking for reviews

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2.8

All reviews

(135)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

i ordered a fender liner and it was a…

i ordered a fender liner and it was a perfect fit. Delivery was quick but i didnt realise that i had not put my unit no..so it went back to carparts2u. They were quick to resend it after i corrected the address and didnt charge me for the redelivery.

September 11, 2020
Unprompted review
Rated 4 out of 5 stars

Great Customer Service

I recently purchased a radiator from them and on receipt it was not the part manufacturer I was told I was getting and expecting in my original enquiry/order. I contacted them straight away and they immediately apologised and arranged for the correct manufacturer part to be sent by express post which I received very quickly. They supplied a return con note so I could easily return the originally supplied incorrect item back to them with no hassles. I haven't fitted the part yet so as it stands I am very happy with the customer service given and I would use them again.
I only gave 4 stars due to the supply of the wrong item in the first place.

July 20, 2020
Unprompted review
Rated 4 out of 5 stars

Shipping was fast

Shipping was fast and product was correct and looks great on the vehicle compared to what it replaced. The only reason for 4 stars and not five is that the product, front bar lower apron, arrived with damage to a mounting hole. It was cracked right through. Minor damage, but damage non the less. The packaging was not very protective, so the damage probably happened in shipping. Chose not to raise the issue with Carparts2u due to minor nature

September 2, 2019
Unprompted review
Rated 5 out of 5 stars

Happy customer

Tail lights were a perfect fit at a reasonable price, would recomend using ca parts 2u.

August 28, 2019
Unprompted review
Rated 5 out of 5 stars

Great work

Great work. Accurate product information, easy arrangements for pick up

August 28, 2019
Unprompted review

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