Carpartsforless Reviews 

46
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

What a car crash of a company Delivered my order wrong engine oil cheaper brand than i ordered Have to phone or email them to get it corrected THEY NEVER ANSWER THE PHONE AND NO NOT ANSWER EMAILS... See more

Rated 1 out of 5 stars

Wrong part delivered, No response to email after 7 days. Two 20 minute phone calls waiting for the "next available advisor" proved fruitless...how long is reasonable to wait? Invoice contact number:... See more

Rated 1 out of 5 stars

Few months ago l reviewed this company after having numerous problems with an order. In fairness the company dealt with my complaint very efficiently. l have since made new orders, but still the prob... See more

Rated 5 out of 5 stars

I have had many deliveries of service and various others parts from this company with no problem whatsoever. Was very surprised when I saw so many bad reviews. Even the free delivery has been g... See more

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1.6

Bad

TrustScore 1.5 out of 5

46 reviews

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1.6

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(46)

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Rated 1 out of 5 stars

What a car crash of a company

What a car crash of a company
Delivered my order wrong engine oil cheaper brand than i ordered
Have to phone or email them to get it corrected
THEY NEVER ANSWER THE PHONE AND NO NOT ANSWER EMAILS
Will never use again part of euro car parts i'm told not that its any help

May 14, 2024
Unprompted review
Rated 1 out of 5 stars

Don't trust the cut-off for collection day

Wow!! Ordered part as was cheapest and went to collect it the day before the cut off time and was told it had been cancelled. Item was sitting on shelf but they said it was £5 more to have it now as I was collecting from Euro car parts not car parts for less! said I had to re-order and go back next day as would take time to process. I mean seriously what goes on. Shocking customer service, will never order from here again. Please sort out the correct collection dates for other customers.

June 29, 2023
Unprompted review
Rated 1 out of 5 stars

I recently purchased a air filter for…

I recently purchased a air filter for my car. I thought the price was good and I added my car reg details on there website..which it asked for, the item they sent was the wrong one didn’t fit.
also the item was not even in a secure packaging just paper invoice and the product sent.
Talk about saving parcel boxes..
I messaged them buy email explaining you have sent me the wrong item..after few days they replied saying I can return it back to there warehouse..where ever that is by hand and I have to do it in in 14 days we’ll you wasted 5 / 6 days just by not responding to my emails . So wrong item and lost my money £40 ..

Majority of company’s will send you a refunds label or place to return to like a post office etc..

Disappointing service
Will not use them again .

July 13, 2022
Unprompted review
Rated 1 out of 5 stars

Oh dear god.

Part of Euro Parts. Phoned to check if product was available. Was. Went in to buy it as Click and collect was available from Monday. It's Saturday. Online discount 15%. In store "we don't do the online discount". Told order online and I can take it straight away. Ordered online at the store. Charged £1.99 collection charge. Asked them why? Told should have ordered from Euro Parts. There's no charge. Lady behind the counter wasn't bothered to tell me that. Said I could cancel the order and order online from Euro Parts and save the £1.99. However I'd have to wait 7 days for a refund. Saturday morning. This is what I need. My order was over the £30 limit for free delivery. But id have to wait to be scheduled for a delivery
slot. My advice DON'T. Just DON'T buy anything from them. Save yourself the stress and pick a different battle. One that's worth fighting. I'm sure that the £1.99 will look good on the balance sheet. As for customers. 6 in the time I was there. 3 complained about prices. 1 left frustrated. And me. So 1 out 6 left without complaint or frustration. Wow. Pitch that on Dragon's Den. They'll snap your hand off for a business model like that. Or Burn their money. About the same rate of return.

July 9, 2022
Unprompted review
Rated 1 out of 5 stars

Would leave a minus star if there was…

Would leave a minus star if there was such a thing. AVOID and shop elsewhere people. Their "customer service" is the worse I have seen. As others have said, they send what the want. Trying to arrange a return is impossible - easier to get it sold on eBay then purchase from a reliable company. Their prices are cheap for a reason - dreadful company. Should cease trading.

May 24, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered online as the cheapest

Ordered online as the cheapest, collected checked that we had 3 plugs and found only 2 (I see why it called car parts for less) said to the young lady we've only had 2 so off she trot and returned with the 3rd plug , she casually chucked the plug on the counter and continued to serve the next customer .I thought to myself she was a bit arrogant but with it been Easter I just said Happy Easter pet.

April 18, 2022
Unprompted review
Rated 1 out of 5 stars

They send what they want

Ordered an injector for my van, they delivered a wing mirror a week later, they picked the wing mirror up 3 days after and im still waiting on a refund. Get false promises on the online help desk and the phone line was just as useless. Would 100% not reccomend

July 30, 2021
Unprompted review
Rated 2 out of 5 stars

Sometimes good sometimes poor

Sometimes good sometimes poor. If you need to return something or get sent the wrong part you are stuck as emails are never responded to and can’t get through on the phone.

July 22, 2021
Unprompted review
Rated 1 out of 5 stars

Delivery error with poor respone

Terrible returns problem when they delivered the wrong items - utterly incomprehensible email where they seem to ask for the return of the part that wasn't delivered took ages to respond too.

July 17, 2021
Unprompted review
Rated 1 out of 5 stars

I pay extra to get special…

I pay extra to get special delivery.Today partial order come and was leaking all over the place fluids from the box.Dpd driver stated that the rest of the order is at their depot because was leaking badly.Customer service don't bother to call u.Just email with sorry.Mercy
I can't work now on the car because have to wait another 48hr for new order.Useless.Buy your parts somewhere else and don't try to save 10£ because is not worth it. Buy from trusted sites.I regret all ready.

June 8, 2021
Unprompted review
Rated 1 out of 5 stars

Yet again i find that what was a great…

Yet again i find that what was a great company is now dire. Sent me the wrong parts (yet again) and i can't get any response to my e-mails to return them for a full refund. Last time leaving a 1 star review brought about an immediate response and the end of a 3 month saga. Is this the only way i can deal with you ? Avoid.

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

Parts dispatched quickly to your door

Excellent, all my car parts are bought via Car Parts 4 Less. I would say they are very price competitive and delivered to the door in double quick time. I have on occasion had to return items and they have always processed my return credits promptly. What I would say is double check the listing to be sure you are ordering the correct part for your car as many cars have dual fitments of many parts. In particular wiper blades and brake parts.
Overall delighted with this Company.

March 30, 2021
Unprompted review
Rated 1 out of 5 stars

Bad service

Only after accepting the order I made and charging my card did the company tell me that they didn't have 2 of my 4 items in stock.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant…

I've used Carpartsforless several times recently and think they are BRILLIANT.

Extremely fast delivery and VERY low prices.

Life Savers

Mark Bond
DataTech Ltd

December 11, 2020
Unprompted review
Rated 1 out of 5 stars

Shocking avoid at all costs

Shocking avoid at all costs
PayPal claim ID PP-D-84811657 if carpartsforless want to know(they probably are not bothered.
They cant blame coronavirus they had months to sort my problem.
They sent wrong brake pads big inconvenience car in bits childcare sorted .... wrong pads website was incorrect.
Fair enough these things happen.
Trying to return these oh my word ... beyond belief.
Multiple phone calls in queue for long periods no response. Online chat he same ... you are number xx in the queue get nearly there and disconnects and says put request on chat and get back did this several times no email.
Finally emailed customers services and guess what ....... no reply ever.
Had to open a case with paypal and not going well.
Please avoid guys

October 10, 2020
Unprompted review
Rated 1 out of 5 stars

Shambles of a company !!!

I ordered two front wiper blades and one rear wiper blades for my car,when I received the blades the rear one was the wrong blade,I contacted the company twice by email and got no response, I then eventually go to speak to someone who told me I would be credited for the blade and didn't need to return,I had to contact the company again and was promised again I would be credited but would be better if the product has been returned, I told them I still had the blade and they picked it up two days later,three phone calls later I still haven't been credited !!!!! Thank god I didn't purchase a big ticket item, I will never use them again, customer service is appalling, I would have given them 0 as a rating but one was lowest !!!

August 5, 2020
Unprompted review
Rated 1 out of 5 stars

Absolute shambolic company to deal…

Absolute shambolic company to deal with. I placed 2 orders the first was delivered eventually all ok my 2nd order i actually realised i had ordered the wrong item and sent an email about 5 minutes after ordering to ask if i can cancel. 2 and half months later i still haven't had a refund. Customer service is abysmal. If companies can't cope due to covid then they should stop taking orders and deal with all outstanding issues but all they are thinking about is the money. Such a shame because i will personally never use them or their parent company eurocarparts and share my experience with friends and family. Shocking

August 1, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. They are a complete shambles. They take money under false pretences.
They do not deliver or refund. They do not answer calls or Livechats and they make promises they do not keep

July 27, 2020
Unprompted review

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