What a car crash of a company Delivered my order wrong engine oil cheaper brand than i ordered Have to phone or email them to get it corrected THEY NEVER ANSWER THE PHONE AND NO NOT ANSWER EMAILS... See more
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Wrong part delivered, No response to email after 7 days. Two 20 minute phone calls waiting for the "next available advisor" proved fruitless...how long is reasonable to wait? Invoice contact number:... See more
Few months ago l reviewed this company after having numerous problems with an order. In fairness the company dealt with my complaint very efficiently. l have since made new orders, but still the prob... See more
I have had many deliveries of service and various others parts from this company with no problem whatsoever. Was very surprised when I saw so many bad reviews. Even the free delivery has been g... See more
1.6
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46 reviews
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Clueless, sent wrong product 3 times. Ignoring emails. STAY AWAY.
I ordered Maguiars Quik detailer INTERIOR. I received an exterior detailer which didn’t even look the same as what I ordered. I emailed them and they sent a replacement. Good service, I thought. However the same wrong product arrived. I emailed again. A second replacement was sent. WRONG AGAIN. I received a total of 3 deliveries all with the same wrong product.
I have since sent 2 emails asking if it can be rectified and have been ignored!! I been sent a screenshot of what I ordered from their website and what I had been sent to show them the difference.
It has been some weeks and I don’t have the product I need so will have to pay out to buy it elsewhere.
I chose them because the product was cheaper. My advice is to pay more and go to a company that actually has a clue about their products and what they are doing and has better customer service.
NOT RECOMMENDED.
March 23, 2018
Unprompted review
excellent customer service,big thank…
excellent customer service,big thank you to Katie who dealt with my enquiry quickly and professionally..quick delivery and excellent value for money.
March 15, 2018
Unprompted review
The five day next day delivery
I ordered a battery from this sham of a company and paid for next day delivery. The order was placed around 2pm and the item was in stock. The cut off for next day delivery is 4pm so I was well within the window. As you have probably guessed my delivery didn't arrive the next day. In fact it hadn't even been dispatched. It was eventually despatched 2 days after ordering meaning the delivery now ran into the weekend. The delivery company doesn't deliver at the weekend. A total of 5 days for an in stock item next day delivery. Further to that they don't respond to emails. They may be cheap but their customer service is dreadful. Save yourself a lot of hassle, spend a couple of more quid with a different company
February 16, 2018
Unprompted review
Great customer service particularly …
Great customer service particularly from Deepak Kumar who arranged return with ease.
June 12, 2017
Unprompted review
I used this company many times and the …
I used this company many times and the service has been great including the prices. Customer service was excellent.
March 31, 2017
Unprompted review
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