CARPE OMNIA Reviews 

921
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality of products and fabrics, noting great fit, comfort, and stylish appearance. Many reviewers also highlight quick and efficient delivery, often appreciating tracking information. However, a significant number of people report severe dissatisfaction regarding refunds, often stating they did not receive their money back after returning items. Some customers also experienced very poor or non-existent customer service, with emails going unanswered or receiving only generic responses. A few people noted issues with delivery, where items were not received, and resolution attempts were unsuccessful.

What people talk about most

Product

Customers had ambiguous experiences with product, with many praising the excellent quality, comfort, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent fabric and... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and efficient delivery,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some experiencing seamless and responsive... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process, frequently reporting that items are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carpe Omnia really went beyond my expectations and I am already planning my next order. Sizing and quality is incredible. I would really recommend for anyone looking for key fashion and staple wardrob... See more

Rated 5 out of 5 stars

it took me ages to find the right fit bottoms so I was really happy when I came across carpe ominia. the delivery was quick which always helps and will definetley be keeping a eye out for new items in... See more

Rated 5 out of 5 stars

Bought the lifestyle cargo pants, both the grey and black versions. Both fit me perfectly. Great fit and have great comfort. They look stylish with an oversized Tee. Delivery was relatively quick. Wi... See more

Rated 5 out of 5 stars

The guys at CARPE OMNIA are fantastic! Every time I've ordered something, I haven't been disappointed. Fast delivery, excellent quality of the products and fabrics. I ordered a couple of hoodies that... See more


Company details

  1. Clothing Store

Written by the company

Premium lifestyle clothing brand made to inspire and encourage others to seize everything in life.


Contact info

3.5

Average

TrustScore 3.5 out of 5

921 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(921)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supreme look and an amazing fit

Supreme look and an amazing fit, one of the best pair of jeans I have purchased, and i have a lot of jeans. These jeans are of equal if not better quality than luxury brands i have purchased in the past. I am suitably impressed.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Top Brand

New brand to me recently The bottoms are 10/10, so good bought four colours

Will be back for more purchases soon

💯 recommend

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

great purchase!

it took me ages to find the right fit bottoms so I was really happy when I came across carpe ominia. the delivery was quick which always helps and will definetley be keeping a eye out for new items in the future

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Poor refund policy and Communication

Sent clothes back as customer didn't like the fit, no refund issued yet, still trying to chase this up, emails sent and no replies.
Will be issuing either an investigation soon, or logging with the bank to get the money returned one way or another, were talking quite a big amount that has not been refunded, everything was sent back within there time frames, proof of returns sent to the company aswell and Still no communication received as to when a refund will be issued

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience from start to finish. The product arrived with a defect. Customer service is completely unreachable and does not respond to emails. There is zero accountability or willingness to solve the issue. I strongly advise others to avoid buying from this company.

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY - BAD CUSTOMER SERVICE AND FLAWS IN JEANS

I wouldn’t recommend buying from Carpe Omnia. I’ve had two pairs of their jeans start ripping very easily, almost like paper. While they look great, the quality just isn’t there.

I gave them several opportunities to resolve the issue. The first time, they eventually sent a replacement. However, the second time has been extremely disappointing. I’ve sent over 20 emails since the end of December and have either received unhelpful, generic responses or no reply at all for months. As of 14th February, the issue is still unresolved.

The customer service has been very poor, which is a real shame as I liked their products. Unfortunately, because of how this has been handled, I won’t be buying from them again.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give them no stars I would

If I could give them no stars I would. I purchased a sweatshirt which has not been delivered however they were happy to take my money. It was not received by Royal Mail who were the delivery agent therefore I suspect that it never left the warehouse. Customer service non-existant. No sign of a refund. DO NOT BUY FROM CARPE OMNIA.

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. Ordered from them in December 2025 but items were never despatched. 7 emails to customer services and only four standard generic email reply’s from Stephen. Shocking service. Spend your hard earned money somewhere else.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THESE COWBOYS

DO NOT BUY FROM THESE COWBOYS.

First their sizing is pathetic.
Secondly. I returned some items on 14th Jan. They received them on 19th January.

They still use a paper slip (archaic) and make you pay for postage - fine it was my choice to order multiple sizes.

Didn’t hear anything from them. Chased up. They asked me to confirm what I had returned? well how would you NOT know that given my parcel is tracked if you had just opened the parcel?

I followed up with the info - I still haven’t heard anything and have charged my card back.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Super comfortable joggers

Super comfortable joggers, material and the fit are really great. Feels really nice quality too, will definitely purchase again!

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a pair of joggers and …

Ordered a pair of joggers and unfortunately they were too long. Sent them back and wanted a full money return. Still no refund and it's been nearly two months. Send a link to customer service regarding the laws on refunds and still nothing....

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

bought pair of joggers and never…

bought pair of joggers and never received item. been trying to get someone to resend or refund through email and they keep responding with let them check with an update - been 3 months and still nothing. Seems like they are trying to avoid giving a refund or resend the item i never received in first place

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, terrible quality so we sent the items back and no refund was received!! AVOID AVOID AVOID! Con atrists and they don’t reply to the reviews.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Made an order on 30 November

Made an order on 30 November, still not received. Terrible customer service, have emailed the company but received no response. Won't be buying anything from them again.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 2 cargo pants recently and…

I ordered 2 cargo pants recently and have only received one. They were ordered together. I emailed them asking about the 2nd pants. After a day I got a reply asking to send pictures as to what arrived. So I responded immediately with pictures and here I am almost 10 days later still waiting for a response. I’ve emailed them once or twice every day since and have had no response. Customer service is none existing with them. Shambles,avoid

December 7, 2025
Unprompted review

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