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Carpet Pro Reviews 222

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TrustScore 5 out of 5

4.9

Carpet Cleaning Service
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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people are delighted with the quality of the cleaning, noting that their carpets and sofas look like new and smell fresh. The booking process is frequently mentioned as smooth and easy, with good communication throughout. While most customers are very satisfied, some people mentioned that drying times for cleaned items took longer than initially advised, which occasionally caused minor inconvenience.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the efficiency,... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the team for being... See more

Quality

Customers had positive experiences with quality. Many reviewers were impressed with how clean their carpets... See more

Product

Users describe positive interactions with the product, often noting that their carpets, rugs, and sofas look... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers found the service easy to book online,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant. Quoted on line, no hidden extras. Booked and text quickly arrived with confirmation of the booking. Rang to say the appointmenr could be earlier. Arrived, got on with the job in... See more

Rated 5 out of 5 stars

We just moved into our new home and previously the property had been rented so the carpets were very dirty. Carpet Pro done an excellent job and now the carpets look so much better. Arrived on time an... See more

Rated 5 out of 5 stars

I’m super happy with this service as I contacted lots of carpet cleaning companies and they ‘seem’ to make up a price. I loved that I received a pop up that gave me an instant quote that was far cheap... See more

Rated 5 out of 5 stars

Very smooth service from start to finish. Hugo kept me informed throughout the process from time of arrival till the job was done. Great value for money, carpets came up looking clean and fresh saving... See more

Company details

  1. Carpet Cleaning Service
  2. Upholstery Cleaning Service

Written by the company

Carpet Pro Kent, run by Grant and Michael, prides itself on delivering a level of service that stands out from the rest. We offer professional carpet and upholstery cleaning at a clear, fixed price per room or item — no hidden charges. With over 700 reviews across Facebook and Google and many loyal repeat clients, our reputation is built on consistent results and excellent customer care. Every clean includes a minimum four-stage process using professional steam extraction, along with odour treatment and stain removal as standard. Unlike many companies, we don’t add surprise charges when we arrive — everything needed for a thorough clean is included. For complete peace of mind, we offer a simple guarantee: if you’re not happy for any reason, you don’t pay. We are fully insured, experienced and qualified, providing reliable carpet and upholstery cleaning for both residential and commercial clients. Carpet Pro Kent proudly services Maidstone and the surrounding areas across Kent.

Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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Rated 5 out of 5 stars

Carpets like new again

Easy to book appointment online. Carpet Pro turned up on time. The representative was polite and friendly and took great care cleaning 2 carpets. He really did an amazing job we’ve had a lot of building work done and the carpets look like new again. Would definitely use them again. Also a very competitive price.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

Wow! Best carpet cleaning company I have used and I've had a few! Guy was very polite. I can't beleive the amount of time and effort that was spent on my sofa and carpet. I think this company is using a step by step clean which gives a better deeper clean. Now my go too company for carpet cleaning. Hoping to book in for spring Thank you

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

We had our properties done by Carpet…

We had our properties done by Carpet Clean and was very pleased with the outcome, they gave good advice on our sofas and our carpets looked fantastic afterwards.

Would definitely recommend this company would use them again for sure.

January 26, 2024
Unprompted review

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