Carpeteria Carpet One Floor & Home Reviews 42

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Friendly and knowledgeable service, helped us find a great carpet for a great price. Super flexible and accommodating for our install, we had to reschedule last minute and they bent over backwards to... See more

Company replied

Rated 5 out of 5 stars

From my first initial call to Chris and Sean and throughout the entire process of buying and installing my new carpet , has been a first class, 5 star experience! Completely flawless, awesome transa... See more

Company replied

Rated 5 out of 5 stars

Christine was a huge help in my carpet buying process. Starting with the selection process, Christine came to my house and provided much needed input on carpet. She helped me stay within my budget and... See more

Company replied

Rated 5 out of 5 stars

We needed to match laminate in two rooms with laminate purchased many years ago in two other rooms. No store came up with a fair match. As soon as Sean Moran saw our sample he remembered a matching pr... See more

Company replied

Company details

  1. Flooring Contractor
  2. Handyman

Information provided by various external sources

Carpeteria Carpet One is passionate about flooring. We are committed to offering timeless, elegant designs as well as the latest fashions in carpet and hard surface flooring. But the most important reason we made that letter different? It stands for People. We put our customers first - from the moment they walk into our store until our installers leave their home. Because we thought a flooring store that focused on these things seemed like a pretty good idea. Locations: San Diego: 8400 Miramar Road, Suite 135 P: 858.547.3400 Bay Park: 1013 Morena Boulevard P: 619.819.2510 San Marcos: 740 Los Vallecitos Boulevard P: 760.300.1003


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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Rated 5 out of 5 stars

Great Experience

We had such a great experience with this company, from selecting our hardwood to installation, you can tell that they really care about delivering great customer service. I'll definitely be referring all my friends and family. Thanks!

November 22, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi Alex, we are so happy to hear that you enjoyed all aspects of your experience with us and providing outstanding customer service along each step of your project is our top-priority! We hope you're enjoying your new hardwoods and thanks again for the excellent feedback.

Rated 5 out of 5 stars

Great Service

Thanks for all you help

November 22, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

We're always happy to help, Sean. We appreciate your feedback!

Rated 5 out of 5 stars

Love my flooring

I appreciate the customer service from Christine Green. She exceeded my expectations. She was very polite, friendly and detail oriented. I am very happy with my new flooring.

October 20, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

It was such a pleasure working with you on your project, Karleen! We'll pass your praises on to Christine. Thank you again for the great review!

Rated 5 out of 5 stars

Christine was excellent as always!

Christine took great care of us and we are thrilled with our new area rug

October 20, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

So glad to hear that, Don! We'll pass your kind words on to Christine. Thanks again for the great review!

Rated 5 out of 5 stars

Outstanding experience

There are a ton of flooring options on Furniture Row alone. I went with Carpeteria because I knew the name, they are locally owned and active in the Chamber of Commerce. These things matter to me. And the service and quality of the flooring I received was outstanding. I would recommend to anyone looking at the daunting decisions involved in replacing or upgrading floor options.

October 20, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi Carol, thank you so much for the outstanding review! We really appreciate that you chose us to serve all of your your flooring needs and we look forward to working with you again in the future!

Rated 5 out of 5 stars

Great Job!

Carperteria exceeded my expectations on many levels. The customer service was friendly and informative. The installation was very professional. And the price was lower than what I thought they were going to charge. All in all, Carpeteria is the place to go for your carpet needs!

October 14, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi David, thank you so much for your kind review, I'm glad we were able to deliver on our service and installation. Let us know if we can be of any help in the future.

Thanks again!

Alex Markarian
CEO

Rated 5 out of 5 stars

Excellent service and installation

Carpet looks great!

October 6, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

We're so glad to hear that, Sudie! Thank you for leaving us such a great review!

Rated 5 out of 5 stars

Great customer service and clean installation.

This is the second time that Carpeteria Carpet One has exceeded our expectations. Great customer service from Gary Skyrud and communication through out the entire project. Installation was clean and on time. I will continue not only use their services but recommend them as well.

August 30, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi Eric, we are so happy to hear you enjoyed your experience with us. We work hard to ensure all of our customers have the best experience possible and we sincerely appreciate the compliments to Gary and the rest of our team. Thank you so much for continuing to trust us with your flooring needs, we hope to be able to work with you again in the future!

Rated 5 out of 5 stars

Sean Moran and his Installers are the BEST

We needed to match laminate in two rooms with laminate purchased many years ago in two other rooms. No store came up with a fair match. As soon as Sean Moran saw our sample he remembered a matching product. He searched on the internet and found it. The installers were competent and when we pointed out a problem - actually caused by a previous tile installer - Sean brought in a tile team that made the whole purchase perfect. All of Sean's installers were super competent and polite. We were very impressed with Sean's professionalism, his knowledge of the products and going out of his way to make this job a smooth and successful installation. Sean made sure that the installers understood what we wanted and was always present when the installers arrived. He even showed up on his day off to ensure that the job was done correctly. We recommend Carpeteria Carpet One in San Marcos without reservation.

August 5, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi Irma and Jack, we are so happy to hear you enjoyed your experience with us! We are always happy to go above and beyond to make sure our customers have the best time shopping with us. We are so glad to hear that Sean gave you the friendly and helpful customer service we are known for. We hope you are enjoying your beautiful new floors and look forward to working with you in the future!

Rated 5 out of 5 stars

Excellent service~!

We had the best salesman ever. Mike was honest and fair. We got something better than we set out to get. Thanks for all your help.

July 19, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi David, we're so happy to hear that Mike helped you find the perfect product and that you enjoyed your experience with us. We appreciate the excellent feedback and thank you again for shopping with us!

Rated 5 out of 5 stars

My carpet purchase.

From my first initial call to Chris and Sean and throughout the entire process of buying and installing my new carpet , has been a first class, 5 star experience! Completely flawless, awesome transaction. You can tell this group of people are all highly skilled at what they do and If you are thinking about new flooring, I would highly recommend them!

June 23, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi Phillip, thank you so much for the kind words, we really do appreciate the great feedback. I'll definitely let Chris, Sean, and our Production Team know about your review. Thanks again, and please don't hesitate to contact us again!

Alex Markarian
CEO
amarkarian@carpeteriasd.com

Rated 5 out of 5 stars

Great experience!

We had a great experience with Carpeteria Carpet One. Tony was awesome and very, very helpful. We are thrilled with our new carpet. Five stars for sure!!!!

June 13, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi Nancy, thank you so much for your kind words, we are thrilled that you had a good experience with us and that you love your new floors. I'll let Tony and our team know of your satisfaction.

Thanks again!
Alex Markarian
CEO

Rated 5 out of 5 stars

Love my flooring!

I would certainly recommend Carpeteria Carpert One of San Diego to anyone as I had a great experience from start to finish. To begin with Tony Chavez was a great help to nail down which carpet and flooring I wanted, which if you have ever had to choose from the zillion options is no small feat, and more so when you consider how much money you are about to spend...you don't want to get the choices wrong! Tony was also very thorough and professional during the whole process of setting up the measurement appointment and scheduling all the subsequent installation work as well as following up to make sure I was happy.

The 2 crews that came out and installed the flooring and baseboard and the other the carpeting were both very professional, skilled, courteous, and did their best to make the install as painless as possible. Both crews did a great job cleaning up at the end of each project and finished right on schedule as promised. I would have them do another install without a second thought.

In the future when I need more flooring and/or carpeting I will most certainly come back to Carpeteria for more.

June 9, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi David, we are thrilled you had a great experience with us and that you love your new floors. I'll definitely let Tony and the installation team know of your kind words.

Thanks again!

Alex Markarian
CEO

Rated 5 out of 5 stars

excellent

Great prices and very helpful staff.

June 2, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Thanks for the great feedback, Gus. We appreciate it!

Rated 5 out of 5 stars

Highly Recommended

Tony from Carpeteria San Diego is absolutely amazing. We were in a position where we really weren't excited to look for carpet simply because our remodeling wasn't something that was our decision. Not only that, it was stressful to stay within a budget since everywhere we looked, we found carpets that was poor quality but over priced.

Tony asked us what our budget was, what type of carpet we were looking for and he basically helped us by choosing a carpet that was good quality and at an amazing price. Tony even took the time to explain things that I didn't understand about purchasing carpet such as the sizing. His customer service was amazing. I definitely know where I will be going to in the future if we decide to remodel.

June 2, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi there, thank you for the excellent feedback. We know renovations can be a stressful time and strive to make the flooring process as clear and easy to understand for our customers as possible. We'll definitely pass along your kudos to Tony. We hope you are enjoying your new carpet and we hope to work with you again in the future.

Rated 5 out of 5 stars

Excellent service and quality company

Purchased some vinyl flooring. the sales staff was excellent and the quality of product and install was superb.

June 2, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

We're so happy to hear you enjoyed your experience with us! We hope you're enjoying your new floors and thanks again for shopping with us!

Rated 5 out of 5 stars

Install flooring

All excellent, from measure by Christopher with no overage and install completed in 2 two days

May 22, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi Harvey and Barbara, we are so glad you are happy with your flooring experience, we'll definitely let Chris and our team know about your kind words. Thanks again and let us know if there is anything we can help you with in the future.

Alex Markarian
CEO

Rated 5 out of 5 stars

Excellent Service and High Quality Carpet

Christine was a huge help in my carpet buying process. Starting with the selection process, Christine came to my house and provided much needed input on carpet. She helped me stay within my budget and was extremely helpful in finding a better alternative when we ran into a slight issue with my original choice. I highly recommend Carpeteria, and Christine, and will buy from them again.

May 17, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi Anjali, thank you so much for your kind words, I'll definitely let Christine and our Production Department know of your satisfaction. Please don't hesitate to contact us in the future for anything you may need.

Thanks again.
Alex Markarian
CEO

Rated 5 out of 5 stars

Fantastic service

Sean at the San Marcos store was excellent. He did a fantastic job making sure everything was done on time and working with my sub-contractors. Thank you Seam for an excellent job with our carpet.

Mike & LuAnn

May 11, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi Mike and LuAnn, thank you for your great feedback. I'll let Sean and our entire team know of your kind words. We look forward to working with you again!

Rated 5 out of 5 stars

Beautiful Carpet Installation

My husband and I had a wonderful experience with Carpeteria Carpet One. Sean Moran was our sales associate, and was very involved throughout the entire process. His dedication to our satisfaction made the carpet buying experience easy and fun. The final result is better than I could have imagined! We will definitely be recommending Carpeteria Carpet One to our friends and family.

April 24, 2016
Unprompted review
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Reply from Carpeteria Carpet One Floor & Home

Hi Maggie, thank you for the great feedback! We are so pleased to hear you had a fantastic experience from start to finish. We look forward to working with you again!

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