Carpetland Reviews 31

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Superb service. Gary was very polite & efficient. He visited to measure & brought samples, helping us to choose the best carpet & flooring for the purpose we required. He then kept us updated througho... See more

Rated 5 out of 5 stars

This is a family run business and it clearly shows. They care about their customers and want them to return time after time - Great prices with superb quality and fitting. The owner went out of his... See more

Rated 5 out of 5 stars

Very helpful and accomodating in the shop. Large range of mostly polypropylene carpets but also were able to provide competitively priced quality wool blend which we preferred. Had a choice of underla... See more

Rated 5 out of 5 stars

Had our bedroom carpet fitted today and we are very pleased with the service we received from Gary and his team from start to finish, they were helpful and understanding and we are delighted with the... See more

Company details

  1. Carpet Store

Written by the company

We are Family Run Business established for 10 years now. We are specialist in fitting and supplying Carpets, Vinyls, Laminate ,Solid and Engineered wood, SPC, and LVT Flooring. you can visit our showroom in Banbury to see wide ranges of products and offers or we can bring our mobile showroom to your Doorsteps for providing you free Estimating and Measuring service From Monday to Sunday.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

Delighted with our new carpet

Had our bedroom carpet fitted today and we are very pleased with the service we received from Gary and his team from start to finish, they were helpful and understanding and we are delighted with the final result, will definitely use them again.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Gary and his team have been excellent

Gary and his team have been excellent throughout and very accomodating with precise timings for fitting and going above and beyond throughout me being difficult! will defininitely use again.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality 7🌟

We had an outstanding experience with carpetland. The team was professional and meticulous Delivering top quality carpet and flawless installation. We’re thrilled with the results and highly recommend their services

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. I'd received mutiple quotes from local companies. Carpetland was the most cost effective and the team were great. Everything happened on time. The fitters would really polite and quick but did a top notch job. Would highly recommend 👌

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Can’t thank them enough.

Can’t thank them enough.
Gary Chatrath the Director helped me locate the right match laminate floor and allowed me to collect from his house.
Excellent service from a real decent bloke.

Well recommended.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Top customer service

Gary was first class. Superb customer service and nothing was too much problem. They came and measured same day and the fitting was within a couple of days. Would highly recommend.

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Gary was friendly and helpful . Ordered in December and fitted by Christmas . Supper speedy service . Kept in touch from us ordering to carpet being fitted .
Will be back

December 10, 2023
Unprompted review
Rated 1 out of 5 stars

Deposit

What went wrong
I arranged for a home visit to measure up my lounge and hallway the man said for both plus fitting £576.00 i agree to the price he asked were did i got there details from Facebook i said and that was that, i then go to shop left £300.00 of lino was given a receipt of money paid and balance left.
Around 3 days after i had to cancel due to ill health this is the best part never mentioned 30% came in to conversation yes cancelled fee ok not bad but 30% of the whole bill so i was only given back out of my money i payed was £129.00
Asked why he angry told me about the cancellation fee it was on there website of which he knew i never got information from.he did not mention cancel fee at my measuring home and my receipt never had cancelled fee
How can he keep so much money from my deposit
As a disabled customer iv lost out and not the company very disappointed with them so be warned about them

October 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

We received great service from this company from measuring the kitchen, to helping us choose the right flooring and the fitters finishing the job. They were all polite, helpful and attentive. The fitters worked quickly and took all our old lino away with them. We are very happy to recommend this company!

November 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great and fast service

Great and fast service. We have decided to change our carpets on Monday, by Thursday afternoon they were not only there but also fitted.
Great quality carpets supplied and fitted at a reasonable price.

Highly recommended.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Nice little place in banbury town…

Nice little place in banbury town center, I felt you get better and more personal customer service. The carpet recommendation was spot on, installation was done exactly when and how we wanted it. Professionals, I will definitely come back when we finish work on the other room.
Brilliant service.

July 24, 2023
Unprompted review

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