I am a returning customer and have for a period of times ordered carpets and wooden flooring from C&M Carpets. I have received wonderful service and my needs have so far met my needs. Thyrrel has main... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been extremely impressed with this company. I found the carpet I wanted on their website at a very competitive price and called to ask if it could be made into an area rug. They contacted the b... See more
Company replied
We had new flooring installed in our living and dining room and the whole experience was excellent from start to finish. Akram was really supportive when we were deciding on the best colour and... See more
Company replied
Very easy company to deal with….. we’ve had three carpets from carpets and more now. All top quality and very easy to deal with. On the last order we received the wrong carpet (not carpets and more’... See more
Company replied
Company details
Contact info
Gould House, M20 4ZE, Manchester, United Kingdom
- sales@carpetsandmore.co.uk
- carpetsandmore.co.uk
4.8
Excellent
194 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good service
Easy ordering, great price, delivered on time. Second time I’ve used Carpets and More and would recommend.
December 5, 2021
Reply from Carpets And More
Thanks for the great review and the valued business! We'd be delighted to welcome you back on your next purchase.
Good price and prompt delivery
Good price and prompt delivery. Courier was fab but sent to deliver on his own which was a bit unreasonable given the size of carpet (120kg) -if I hadn’t had my own wheeled boards or had been disabled we would have struggled.
November 26, 2021
Really great price so will definitely…
Really great price so will definitely look to order again. Our delivery was delayed a couple of days (otherwise l would have given 5 stars ) but l guess that can't be helped with everyone experiencing transport and stock problems.
November 25, 2021
Reply from Carpets And More
Thanks for the great review and your valued business! We appreciate your patience and understanding on the delivery, as most are on time there are the odd occasion delays occur out of our hands. We look forward to welcoming you back should you need anything else
Superb!!
Great product, great price, great service, all you need, don’t go elsewhere, you will not be disappointed. Thank you all at Carpets and More !!!
November 22, 2021
Reply from Carpets And More
Thanks for the lovely review, we're so happy that you are pleased with your purchase and the service - you are most welcome and we look forward to welcoming you back in the future!
A satisfied customer
The carpet was delivered, within 10 days of the order (coming from Manchester to greater Glasgow) around 8am as anticipated.
It will be fitted later this week👍
November 22, 2021
Reply from Carpets And More
Thanks for the lovely review, we're delighted you were happy with your order and service, we're confident it will look fantastic once fitted! Thanks again for your valued business.
Excellent service will use again
November 21, 2021
Reply from Carpets And More
Thanks for the great review and we're delighted you'd use us again, we look forward to welcoming you back!
Easy to order with very pleasant and…
Easy to order with very pleasant and helpful staff, thank you Akram. Carpet arrived on the day and time stated, actually early! Delivery man again couldn’t be more helpful.
November 13, 2021
Reply from Carpets And More
Many thanks for the great review and feedback! We're delighted you were happy with your purchase and service you received, great news your order arrived early! If you need anything else we would be delighted to welcome you back.
Absolutely fantastic customer service…
Absolutely fantastic customer service and Akram who I dealt with was brilliant. Kept me updated on progress of order and very very good.
Highly recommend the company. 5 star customer service from start to finish and the carpet was exactly as described. Delighted
October 28, 2021
Reply from Carpets And More
Thanks for the fantastic review and your valued business! Great to see you're pleased with the service, communication and finished product. We look forward to welcoming you back should you need anything else.
Great price
Great price , the carpet was exactly what we ordered and once they had received the carpet from the manufacturer, delivery was prompt. My only gripe would be that the carpet delivery man wasn't very helpful in getting the carpet into the house
October 26, 2021
Reply from Carpets And More
Thanks for the great review and valuable feedback! Sorry you thought the driver wasn't very helpful getting the carpet into the house, the drivers are usually highly commended for their efforts but we will pass on the feedback. Thanks again for your valued business and don't hesitate to get in touch if you need anything else!
Excellent service, delivered on time.
Very helpful and did what they said they would. LVT delivered promptly to allow us to finish our kitchen floor after being let down by other suppliers. Great service, would definitely recommend.
October 25, 2021
Unprompted review
Reply from Carpets And More
Thanks for the great review! We are delighted you are happy with your order and the service you received, thanks again for your valuable business and recommending us! We'd be happy to welcome you back on your next purchase.
Excellent service
Excellent service. Delivery arrived bang on time. Saved a lot of money by ordering direct with this company. Would I use again - 100 per cent and would recommend to family and friends too. Many thanks
October 16, 2021
Reply from Carpets And More
Thanks for the wonderful review and your valued business! Delighted everything arrived on time as promised and that you'd be happy to recommend us and use us again - we look forward to welcoming you back!
Excellent service and delivery
October 15, 2021
Reply from Carpets And More
Thanks for the great review and valued business!
Excellent all round
Excellent all round, very accommodating in providing lengths cut to size, very pleasant and helpful driver.
Carpet is now fitted and looks lovely.
October 11, 2021
Reply from Carpets And More
Thank you for the lovely review! We're delighted you are happy with the service, delivery and end product - thanks for the business and we look forward to welcoming you back soon!
Extremely happy
Extremely happy with my purchase will definitely be ordering more excellent customer service. Fast delivery highly recommended 👍🏼
October 2, 2021
Reply from Carpets And More
Thank you for the lovely review and your valued business! We're delighted you're happy with your purchase and the service, we look forward to welcoming you back!
Jason and Akram are amazingly helpful
Jason and Akram are amazingly helpful. First class service and a great price. Always picked up the phone or called back if they missed my call. I needed carpets urgently as a fitter had a cancellation and they go them to me within days. Highly recommend and have already told lots of people about them. Great price, great service. About to order some more from them.
September 14, 2021
Unprompted review
Excellent service
Excellent service - friendly and helpful staff and a good selection. Good value for money
The delivery chap was very kind and very helpful and moreover a nice early morning delivery
We could not have asked for more and will be back soon to order more carpet for our new home
September 13, 2021
I will definately be using this company…
I will definately be using this company for future purchases. i have found them helpfull, efficient and very competitively priced.
September 12, 2021
What a great service for a great price
What a great service for a great price. Sofa looks brand new. Ed was so friendly and professional would highly recommend
September 11, 2021
Unprompted review
Very good customer services
Very good customer services and communications. Good price and availability on required product. The delivery charge seemed a bit high, hence 4 stars. Otherwise all good.
September 9, 2021
Reply from Carpets And More
Thank you for the lovely feedback Stuart! We're delighted you were happy with our communication, customer service, price and availability. Thank you also for your feedback on the delivery, its something out of our hands due to increasing carriage costs - though reliability and handling products with utmost care is priority with deliveries hence the cost also.
Reply from Carpets And More
Thanks for the great review Tim! Glad we got your flooring at a great price with speedy delivery also!
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