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Carsa - Gloucester Reviews 

66
TrustScore 4 out of 5

3.8

Corinium Avenue, Barnwood Point, GL4 3HX Gloucester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Really thorough information given, not rushed at all Jake spent a lot of time listening to our thoughts and finding cars we would potentially like No pressure to buy, really friendly. Great expe... See more

Rated 4 out of 5 stars

I was contacted immediately by the call centre when I showed interest in viewing a car I had seen online. Robyn was excellent in providing clear information and for setting up my test drive. First tim... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Carsa. Elizabeth made the handover smooth, explained everything clearly, and kindly arranged genuine car mats, charged the battery, and even refuelled the car before collection.... See more

Company replied

Rated 5 out of 5 stars

Gloucester branch very friendly and welcoming, great communication throughout and Rubel couldn’t do enough for us even phoning on his day off. Thank you for the service.


Company details

  1. Car Dealer
  2. Motor Vehicle Dealer
  3. Used Car Dealer

Written by the company

Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.

Free 90 day warranty

Written by the company

We’ve got you covered, every step of the way.
Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car

Contact info

  • Corinium Avenue, Barnwood Point, GL4 3HX, Gloucester, England, United Kingdom

  • 02046402209

Summer price drops

Price drops from £200 to £1500 on selected cars

3.8

Great

TrustScore 4 out of 5

66 reviews

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3.8

All reviews

(66)

4,930 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly service

Elizabeth made sure everything was organised and looked after us.

July 20, 2026
Unprompted review
Carsa - Gloucester logo

Reply from Carsa - Gloucester

Dear Simon,

Thank you for taking the time to share your experience. We're delighted to hear that Elizabeth provided friendly and organised service and that you felt well looked after.

Best Regards,
The Carsa Team

Rated 5 out of 5 stars

Elizabeth was absolutely fantastic in…

Elizabeth was absolutely fantastic in supporting me through my first part exchange and talking me through the process, the new car, and any additional options available to me. Elizabeth made the sale and purchase extremely straight forward

July 20, 2026
Unprompted review
Carsa - Gloucester logo

Reply from Carsa - Gloucester

Dear A Cross,

Thank you for taking the time to share your experience. We're delighted to hear that Elizabeth was able to support you so well through your first part exchange and make the whole process straightforward. Your feedback is greatly appreciated.

Best Regards,
The Carsa Team

Rated 5 out of 5 stars

Nice experience buying my first car

I had a couple test drives before purchasing my first car at the Carsa Gloucester branch and found the customer service really good and friendly. Xander helped with the test drives and going through the final buying process and was a credit to the branch as he was very helpful throughout the process, explained things in good detail and made it as easy as possible.

July 17, 2026
Carsa - Gloucester logo

Reply from Carsa - Gloucester

Dear Richard,

Thank you for taking the time to share your experience and for choosing Carsa for your first car. We're delighted to hear you found the service at our Gloucester branch friendly and helpful, and it's great to know Xander made the process clear and straightforward for you. Your feedback means a great deal to us.

Best Regards,
The Carsa Team

Rated 5 out of 5 stars

I had an amazing experience in the…

I had an amazing experience in the Gloucester branch today. Thank you so much to Abdul and Ali for making the whole process so smooth and easy!

July 19, 2026
Carsa - Gloucester logo

Reply from Carsa - Gloucester

Dear Leah,

Thank you for taking the time to share your experience. We're delighted to hear that your visit to our Gloucester branch went so well and that Abdul and Ali made the process smooth and easy for you. Your feedback is greatly appreciated.

Best Regards,
The Carsa Team

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