Very good service from start to finish. Staff were very friendly and attentive. Sam was the guy I was dealing with and was extremely helpfull and informative. Only minor issue was with the hybrid char... See more
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It's good customers service, atmosphere and salemanship. They should inform about money transfer and not accepting credit cards. Salesman kaydan, Adam helpful and friendly.
Company replied
Barry provided us with an excellent service. He explained all the financial options very clearly to help us make an informed decision. Unfortunately the car we looked at this time didnt meet our expe... See more
Company replied
Service from Sam was 10/10 really knowledgable and approachable. Only issue was how long it took for finance to pay them so i could take my car, was waiting hours. No fault of the guys at CARSA though... See more
Company replied
Company details
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
Dudley Road 124, B63 3NS, Halesowen, England, United Kingdom
- 02046402210
Summer price drops
4.8
Excellent
61 reviews
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Nice atmosphere and salemanship.
It's good customers service, atmosphere and salemanship.
They should inform about money transfer and not accepting credit cards.
Salesman kaydan, Adam helpful and friendly.
August 17, 2026
Reply from Carsa - Halesowen
Dear Pathak,
We're glad to hear you had a positive experience with our customer service and sales team. We appreciate your feedback regarding informing customers about money transfers and credit card acceptance, and we will certainly look into improving our communication in these areas.
Best Regards,
The Carsa Team
Had the pleasure of getting help from…
Had the pleasure of getting help from Wayne to purchase my new Volkswagen T-roc today he’s so friendly and welcoming I would definitely be going back to Wayne in the future. Thank you Wayne 😁
August 17, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Natalie,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was so friendly and welcoming, and that you had a pleasure purchasing your new car. We truly appreciate your kind words and look forward to assisting you again in the future.
Best Regards,
The Carsa Team
We had the pleasure of dealing with a…
We had the pleasure of dealing with a young gentleman called Wayne he was very polite and professional and very helpful he made us feel very relaxed and offered us drinks. Very happy with our experience 😊
August 17, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Natalie,
Thank you for sharing your experience. We're delighted to hear that our team member was polite, professional, and helpful, and that they made you feel relaxed and offered you drinks. We're so pleased you had a very happy experience.
Best Regards,
The Carsa Team
very helpful and good at answering…
very helpful and good at answering questions .worked with adam
August 16, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Nicole,
We're so pleased to hear that our team was helpful and effectively answered all your questions. We appreciate your positive feedback!
Best Regards,
The Carsa Team
Reply from Carsa - Halesowen
Dear Rebecca,
We're so pleased to hear you had a positive experience and appreciated our approach. Thank you for your feedback!
Best Regards,
The Carsa Team
Great service from Wayne
Great service from Wayne. Quick and easy service, hassle free!
August 17, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Charlotte,
Thank you for taking the time to share your experience. We're delighted to hear that you found the service quick, easy, and hassle-free. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Kayden has been amazing
Kayden has been amazing. Carsa are a great dealership. I fully recommend Carsa. Thank you very much for all your help.
August 16, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Nilesh,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was amazing and that you fully recommend us. Your kind words are greatly appreciated.
Best Regards,
The Carsa Team
I came with my Brother in law to…
I came with my Brother in law to purchase his car. Kayden from Carsa at Halesowen was exception. He did his best to get us a good price. From beginning he was very patience and went through so the information and details about the car and the finance.
Thank you for the great service.
August 16, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Vishal,
Thank you for taking the time to share your experience. We're delighted to hear that our team member at Halesowen was exceptional, patient, and helped you and your brother-in-law find a good price for the car. We appreciate your kind words about the great service.
Best Regards,
The Carsa Team
Kayden was exceptional with his customer service
Kayden was exceptional with his customer service and helped close a the deal for a golf etsi 1.5 at the Halesowen branch. Definitely recommend buying from this branch.
August 16, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Mandeep,
We're so happy to hear about your exceptional experience with our team at the Halesowen branch. We truly appreciate your kind words and recommendation; it means a lot to us.
Best Regards,
The Carsa Team
Transaction went very smoothly special…
Transaction went very smoothly..special mention to Kayden for his friendly help and professional demeanour...
August 16, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Lee,
Thank you for taking the time to share your experience. We're delighted to hear the transaction went smoothly and that our team member provided friendly help and professional demeanor.
Best Regards,
The Carsa Team
Kayden was great
Kayden was great, was really helpful and informative. Helped us throughout the process and make it very easy to purchase the car.
August 15, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Avtar,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was helpful and informative, making the car purchase process easy for you. We appreciate your positive feedback.
Best Regards,
The Carsa Team
Carsa Halesowen
We recently bought a car from Carsa Halesowen. The process was honest and transparent and the car looks great. The sales guy Tall Sam was really helpful and provided lots of background info on the car.
August 15, 2026
Reply from Carsa - Halesowen
Dear Pete,
We're delighted to hear that your car buying process was honest and transparent, and that you're pleased with your new car. It's great to know that our team member was really helpful and provided lots of background information.
Best Regards,
The Carsa Team
Very professional service
Very professional service, made to feel comfortable.
August 15, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Callum,
Thank you for taking the time to share your experience. We're delighted to hear you received professional service and felt comfortable. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Seamless and not hassled at all
Seamless and not hassled at all . Wayne was great 👍
August 15, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Steven,
Thank you for taking the time to share your experience. We're delighted to hear that everything was seamless and that our team member provided excellent service. We appreciate your positive feedback.
Best Regards,
The Carsa Team
Reply from Carsa - Halesowen
Dear Mark,
We appreciate your feedback regarding our staff's service and the information provided. We are always striving to improve.
Best Regards,
The Carsa Team
Wayne was very helpful and made the…
Wayne was very helpful and made the process smooth.
August 14, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Aiden,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was very helpful and made the process smooth for you.
Best Regards,
The Carsa Team
Amazing experience nice and easy great…
Amazing experience nice and easy great cars
August 13, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Zoe,
Thank you for taking the time to share your experience. We're so pleased to hear that you had an amazing experience and found our cars to be great. Your positive feedback is truly appreciated.
Best Regards,
The Carsa Team
Wayne was a great guy
Wayne was a great guy. I appreciate he was new to Carsa but he was great 👍🏼
August 13, 2026
Reply from Carsa - Halesowen
Dear Malcolm,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was great, and we appreciate your understanding that they were new. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Reply from Carsa - Halesowen
Dear Malcolm,
Thank you for your fantastic 5-star review! We’re delighted to hear that Wayne was amazing and provided you with such a great experience.
Thank you for choosing Carsa and for being a valued customer. We’ll be sure to pass your kind words on to Wayne!
Best Regards,
The Carsa Team
Reply from Carsa - Halesowen
Dear Mohammad,
Thank you for your fantastic 5-star review! We’re delighted to hear that you found the team lovely and helpful.
Thank you for choosing Carsa and for being a valued customer. We really appreciate you taking the time to share your positive experience with us.
Best Regards,
The Carsa Team
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