Cars & Bids Reviews 

409
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its seamless and straightforward process, making both buying and selling vehicles easy and rewarding. Many people highlight the excellent service and user experience, noting efficiency from submission to post-auction follow-up. Reviewers appreciate the website, often describing it as ideal for enthusiast cars, with sellers valuing no fees. However, some customers noted challenges with the listing process, specifically regarding photo requirements and a perceived lack of control. Additionally, a few people felt auction outcomes were not always favorable, with sellers receiving lower bids than expected or facing difficulties completing sales at their desired price.

What people talk about most

User experience

People report positive experiences with user experience, consistently describing the platform as easy to use... See more

Website

Reviewers mention positive feedback about the website, with many finding it easy to use and well-suited for... See more

Service

Users describe positive interactions with service, highlighting the ease and effortlessness of the selling... See more

Product

Customers consistently note ambiguous experiences with the product, with some expressing satisfaction with... See more

Price

Consumers find price to be ambiguous, with some reporting significant financial losses, such as spending... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This site is amazing for sellers. I spent $0 throughout the whole auction experience. Everything from the layout of the website, the helpful support team and the amazing community was flawless. Althou... See more

Company replied

Rated 5 out of 5 stars

Buying a car through Cars & Bids is a great experience. First, the quality of the cars seems to be set at a high bar, and second, the bidding experience is easy and reliable. Cars and Bids' post purch... See more

Rated 5 out of 5 stars

Using Cars & Bids was the easiest and most rewarding method of selling a car I ever had. I got top dollar and the process and experience couldn't be easier. SafePay service for closing the deal was ev... See more

Company replied

Rated 5 out of 5 stars

The most straightforward selling experiences ever! Communicative, knowledgeable, & friendly staff. Surprisingly easy submission process, quick easy selling process. My trade in offer was $1100, Cars &... See more


Company details

  1. Auto Auction
  2. Auction House
  3. Auto Market
  4. Online Auction Service

Written by the company

Daily auctions of cool modern cars, trucks, and SUVs - Incredible cars - Auctions each weekday - Huge audience & incredible community


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(409)

138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience!

Legit site, and I got the exact car I had been searching for. Great info and insight along the way. Would ALWAYS use this site if I needed a car.

October 24, 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thanks, Maria! We are so happy to hear that you had such a great experience winning your new car on Cars & Bids!

Rated 5 out of 5 stars

My first time auctioning a car online…

My first time auctioning a car online and had some hesitancy but the staff (especially Michael) helped out in every step and manner possible with professionalism and more. It went better than expected and fluidly in every sense! I will definitely sell again with cars and bids and highly recommend Michael for any and all assistance; he was phenomenal to work with.

October 30, 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Mitchell! We are overjoyed to hear that you had such a great experience, and appreciate your kind words for Michael!

Rated 5 out of 5 stars

Lots of communication from them

lots of communication from them! Made my first selling experience survivable.

October 24, 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Joe! We are so happy to hear that you had such a great experience selling your car through Cars & Bids!

Rated 5 out of 5 stars

I had a seamless and incredible…

I had a seamless and incredible experience, highly recommend it to anyone, especially if your car has unique or interesting features. The commenters were all fair, friendly, and engaging, making the whole process even better. Definitely pay for the photos too, it’s so easy and adds tremendous value!

October 22, 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thanks, Andrew! We are so happy to hear that you had such a great experience selling your car on Cars & Bids!

Rated 5 out of 5 stars

Hassle free payment method

Hassle free payment method. Seller was 100% honest about vehicle

October 13, 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Neil! We are overjoyed to hear that you had such a great experience bidding and winning on Cars & Bids!

Rated 5 out of 5 stars

Cars & Bids Sets The Standard

I recently purchased a B8 S4 on Cars & Bids and the entire experience was outstanding, truly the best I have had across any platform. I've bought and sold many cars through Bring a Trailer, Facebook Marketplace, dealerships, and even friends and family. Cars & Bids was by far the smoothest of them all. It has set the high bar. From placing the first bid to picking up the car, every step felt seamless and well thought out. The listing was well detailed and questions asked by commenters and bidders alike were sharp and genuinely helpful. It's very clear there's a strong enthusiast community and an expert team behind the platform. Safepay was incredibly easy to use, the fees were very reasonable, and the system strikes a perfect balance between buyer and seller protections. A conversation with the seller, along with my own personal experiences backs this up. I'll be recommending Cars & Bids to all of my friends, my family, and frankly anyone willing to listen. It exceeded my already high expectations in every way, and I will most certainly be using it again in the future.

October 17, 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Adin! We are so happy to hear that you had such a great experience buying your new S4 on Cars & Bids, and appreciate the thorough and kind words. We can't wait to see you back on the site.

Rated 5 out of 5 stars

Didn’t get my car sold

Didn’t get my car sold, but was extremely impressed with the experience and will use again.

October 6, 2025
Unprompted review
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Reply from Cars & Bids

Thank you. We appreciate your 5-star review despite your car not selling.

Rated 5 out of 5 stars

This site is amazing for sellers spent not a single dime

This site is amazing for sellers. I spent $0 throughout the whole auction experience. Everything from the layout of the website, the helpful support team and the amazing community was flawless. Although Cars&Bids doesn’t receive as much traction as sites like BAT I still was able to achieve well over my reserve price and get almost 9000 views on the listing with a ton of interest from enthusiasts. The site is only getting bigger and better and I think it’s a much better choice than other auction sites for specialty enthusiast cars like the EuroVan Westfalia I auctioned off.

August 3, 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Joe! We are overjoyed to hear that you had such a great experience selling your special van on Cars & Bids!

Rated 1 out of 5 stars

We are proud to offer Cars & Bids…

Doug needs to respond to this, and before the Doug lovers come out and scream that it's not Doug's responsibility...it is. This is his site. Doesn't matter that he sold it, he markets it in every video, he runs it. There is no other face of C&B.

We are proud to offer Cars & Bids SafePay as the easiest way to complete your purchase.

Please tell me what the misunderstanding on my part was? My plan was to place winning bid, then use providers of Cars & Bids to pay and finish purchase by using your transport service to ship car. This is advertised as the safest and easiest way to purchase a car by your online site. I was looking for the easiest all in one purchase I could make. I tried dozens of times (as did the seller) to be verified and pay for this vehicle. Finally went to facial recognition and then was told because I used facial recognition , because your program wouldn't work, I would have to send wire transfer, which my bank will charge me to do. It's not like I just bailed on this deal. I tried hours to pay for this car and was given no help and nothing but answers in chat read from a script. This was not the experience I expected after following Cars & Bids almost daily for years. This was not a misunderstanding on my part! This was a failure of your company to provide the services it advertises. Cars & Bids was able to immediately take my buyers fee yet couldn't and wouldn't let me pay what I owed immediately. I know I can finish the transaction between me and the seller bypassing your providers. That was not my plan. I wanted the easiest route by paying another fee and using the tools your company provided to make this purchase seamless. The misunderstanding is on Cars & Bids part. My intention was to pay and to pay quick that day and this would have been a simple transaction. Even just a simple "I'm sorry, we'll put this through immediately," would have been enough to seal this deal. I'm out and if you want to penalize me by keeping buyers fee because of your providers failure, well, so be it. This was never about the money. This is a little dinky 7,000 deal plus 8-9 hundred for shipping. This is a matter of principle to me because Cars & Bids failed to live up to the expectations one would expect from their website and podcasts. As far as I can tell you guys don’t seem to care that this kind of service is bad for business. Once you start putting money over customer you lose. 



Bailey from Support
​You​
Hi Irving,

We completely understand if you do not wish to move the deal forward, and are sorry to hear that this has been your experience thus far. We have notified Cars & Bids so they can reach out and discuss cancelling the deal if you and the seller do not wish to proceed with the sale privately outside of SafePay.

SafePay has not collected any funds from you, or your seller, at this time, so any funds previously sent for your transaction were facilitated through Cars & Bids.

Please do not hesitate to reach out if we may be of further assistance, and we wish you the best with your vehicle purchase.

Kindly,
Bailey
Support

We are proud to offer Cars & Bids SafePay as the easiest way to complete your purchase.


October 13, 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Hi Irv,
We're sorry to hear that you're unsatisfied with your experience using Cars & Bids SafePay. We've requested more information through Trustpilot so we can better address your concerns.
Since launching SafePay, we've received overwhelmingly positive reviews on the service. Our dedicated post-auction success team will review your experience and work with the SafePay team to understand what challenges you faced, and how we can resolve them.
If you have any specific feedback or questions about SafePay, we would be happy to hear from you at SafePay@carsandbids.com

Rated 2 out of 5 stars

What to expect and “what a steal”…a seller’s greatest fear

I know it's not necessarily Cars&Bids fault...and I'm sure my comments or what I think now will have no impact on their operation or success. Not to mention knowing that I sound cranky and clueless - please cut me some slack on the rant.

I put 2 stars because I would like at least a couple of people actually read my review vs. 1 star which most people (and me) dismiss as a crazy who is clueless about whatever they are rating and can't work the blender or complain about a bad shipping box.

But, I cannot tell you how disappointed I am with how my auction went at Cars&Bids.

I really needed to get full value for my vehicle. I chose Cars&Bids because it looked like it had the experience and processes to get me maximum value for a very nice Volvo S60R.

I asked for a reserve and was guided/talked out of a reserve saying no reserve will help get bidders very interested (I do get the logic but logic didn't help me).

You can tell by the comments posted on the site after my sale ended that people recognized this was a terrible auction for me with several noting this was a "steal" - and you can also tell from the comments that viewers were very surprised at the low, final bid amount.

I needed maximum value and was obviously correct in my original plan to have a reserve but was talked out of it by the Cars&Bids team. I actually had the time to hold my S60 and post it on a number of sites to get maximum value over time. But, I did not because of Cars&Bids' apparent success of getting close to full value in a short timeframe.

The sale of my vehicle was going to help pay for a family event. That is not possible now.

While others have had apparent success with the site and I know this is the nature of auctions, I cannot recommend this service. When asked or when given the opportunity, I have to share my opinion with others so they make informed decisions about reserve and get maximum value and do not end up as disappointed as I am.

(Note: I must add a comment: Even though I'm frustrated with the ultimate outcome, I must say that the buyer of my vehicle seems to be a great guy. Very nice and personable and a Volvo lover so it is nice to know who ended up with my vehicle. So, I guess enough people who regularly buy vehicles here find the process works for them, even if it didn't for me.)

October 14, 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Hi Mike,
We're sorry to hear that you're unsatisfied with your experience on Cars & Bids, and appreciate you taking the time to leave us your feedback.
Auctions have an inherent variability in result due to a number of external factors. However, as evidenced by our staff and leadership's regular choice to go No Reserve, the data clearly shows that No Reserve auctions get more views, watchers, bidders, and bids - ultimately leading to a stronger result.
We're sorry that you're unsatisfied with the result of your auction.
If you have any questions or additional feedback, we would love to hear from you at support@carsandbids.com

Rated 1 out of 5 stars

Very disappointing experience

Title: Very Disappointing Experience – Poor Support and Unfair Practices

I had a very negative experience with Cars & Bids. After winning a bid, I received no real assistance from their team to complete the purchase. Despite the seller not following through, I was still charged a buyer’s fee. When I disputed the charge, instead of addressing my concerns, they disabled my account entirely.

Their customer service is extremely inconsistent — communication is limited to emails and chat, which are often unresponsive or delayed. Overall, the experience felt unprofessional and borderline scam-like. I would strongly advise others to be cautious when using Cars & Bids.

October 14, 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Hi MafiMia,
We've requested more information through Trustpilot so we can better understand what happened after your auction win.
While failures to complete the sale are incredibly rare, in the event that these failures are caused by the seller, we refund the buyer and ban the seller from all future activity on Cars & Bids.
Thank you, and we look forward to receiving more information.

Rated 5 out of 5 stars

Great platform! Great community! Great support!

Cars and Bids provides a very streamlined and modern experience to sell your car. Great platform and great community. Highly recommend!

August 11, 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you, Holden! We are so happy to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

Great buying experience

Great buying experience! All went very smooth.

August 23, 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you! We are overjoyed to hear that you had such a great experience winning your special car on Cars & Bids!

Rated 5 out of 5 stars

Easy selling process

Easy selling process, wonderful support. I'll definitely be back to list more cars soon!

August 22, 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thanks, Nevan! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

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