Cars & Bids Reviews 

409
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its seamless and straightforward process, making both buying and selling vehicles easy and rewarding. Many people highlight the excellent service and user experience, noting efficiency from submission to post-auction follow-up. Reviewers appreciate the website, often describing it as ideal for enthusiast cars, with sellers valuing no fees. However, some customers noted challenges with the listing process, specifically regarding photo requirements and a perceived lack of control. Additionally, a few people felt auction outcomes were not always favorable, with sellers receiving lower bids than expected or facing difficulties completing sales at their desired price.

What people talk about most

User experience

People report positive experiences with user experience, consistently describing the platform as easy to use... See more

Website

Reviewers mention positive feedback about the website, with many finding it easy to use and well-suited for... See more

Service

Users describe positive interactions with service, highlighting the ease and effortlessness of the selling... See more

Product

Customers consistently note ambiguous experiences with the product, with some expressing satisfaction with... See more

Price

Consumers find price to be ambiguous, with some reporting significant financial losses, such as spending... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This site is amazing for sellers. I spent $0 throughout the whole auction experience. Everything from the layout of the website, the helpful support team and the amazing community was flawless. Althou... See more

Company replied

Rated 5 out of 5 stars

Buying a car through Cars & Bids is a great experience. First, the quality of the cars seems to be set at a high bar, and second, the bidding experience is easy and reliable. Cars and Bids' post purch... See more

Rated 5 out of 5 stars

Using Cars & Bids was the easiest and most rewarding method of selling a car I ever had. I got top dollar and the process and experience couldn't be easier. SafePay service for closing the deal was ev... See more

Company replied

Rated 5 out of 5 stars

The most straightforward selling experiences ever! Communicative, knowledgeable, & friendly staff. Surprisingly easy submission process, quick easy selling process. My trade in offer was $1100, Cars &... See more


Company details

  1. Auto Auction
  2. Auction House
  3. Auto Market
  4. Online Auction Service

Written by the company

Daily auctions of cool modern cars, trucks, and SUVs - Incredible cars - Auctions each weekday - Huge audience & incredible community


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

409 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(409)

138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Happy With Process and Result!

Much more responsive than another auction site. Always got a quick reply to chat. Right place to sell E46 M3 based on prices from other sites. SafePay and no seller charges made for a great experience

September 2, 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Jeff! We are so happy to hear that you had such a great experience selling your M3 through Cars & Bids!

Rated 5 out of 5 stars

A hassle-free way to sell your car

Cars & Bids has the auctioning process down to a science.
I've never sold a car before, never mind doing it through an auction. I had no idea what I was doing. Cars & Bids basically held my hand throughout the whole experience, giving me plenty of support and encouragement. I was assigned an auction manager (shout out to Michael!) who was knowledgeable, patient, and helpful.
The auction went for 7 days. The last hour was exciting, as the bidders got into a little bidding war.
Immediately after the auction was over, my auction manager messaged me with next steps on how to complete the sale.
Cars & Bids doesn't pay the seller. The winning bidder and the seller have to make their own arrangements for payment and delivery. Cars & Bids advised me on the best way to proceed with the transaction.
I love that Cars & Bids continued to reach out over the next few days to see how things were going with contacting the buyer, and to offer any support. My transaction with the buyer went smoothly. I had no issues with receiving payment in the form of a bank draft.
I should note that the car I sold was a 2001 Lexus ES300. Because of the age of the car, other used car dealers were only offering $1000-$2500 for it. It sold on Cars & Bids for $9650.
It is also worth mentioning that it's free for sellers to list on Cars & Bids. The buyer, though, pays a fee of 5% of the sale price to Cars & Bids, with a minimum of $250 and a max of $7500.
I have nothing but good things to say about Cars & Bids. I was too afraid to do a private sale because I didn't know how to safely handle doing test drives with strangers. Cars & Bids was a great way to sell my car without having to interact with strangers in person. If I ever have to sell a car in the future, I definitely would use Cars & Bids again.

August 15, 2025
Unprompted review
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Reply from Cars & Bids

Thank you so much for the glowing review! We are overjoyed to hear that you had such a great experience selling your Lexus on Cars & Bids!

Rated 5 out of 5 stars

Held my hand through the whole process…

Held my hand through the whole process to sell my car and got what I wanted through the bids.

August 29, 2025
Unprompted review
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Reply from Cars & Bids

Thank you! We are so happy to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

C&B / A honest company

The great help that I received from customer service from the beginning the end of his sale.

August 24, 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Timothy! We are overjoyed to hear that you had such an excellent experience on Cars & Bids!

Rated 1 out of 5 stars

Will not use Cars and Bids

I had uploaded over 100 pictures and because I had TWO pictures that did not meet their standard, I was not able to proceed in the listing. This was a 2- week process with them and became such a headache. I had already accepted a lower reserve than I wanted to. I truly feel like the seller does not have control in the listing process. Having a standard is great but not be able to move forward is absurd. I will not be listing any vehicles on this site.

August 26, 2025
Unprompted review
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Reply from Cars & Bids

Hi Callis,
Thank you for taking the time to leave us your feedback. We're sorry to hear that you're unsatisfied with your experience on Cars & Bids, and have requested more information through Trustpilot so we can better investigate your specific experience.
We maintain a high standard of photography and listing collateral, though we are generally flexible when there are just a few missing shots. Please reply through Trustpilot so we can review your submission and make necessary adjustments to our processes. We hope you consider Cars & Bids again in the future.

Rated 5 out of 5 stars

Great approach

August 5, 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Sam! We are overjoyed to hear that you had such a great experience on Cars & Bids!

Rated 5 out of 5 stars

Highly recommended: Excellent experience

Excellent experience. Carsandbids made buying a car from a private party a breeze. I highly recommend their SafePay and financing offerings too.
Keep in mind that you'll pay 5% of the transaction to Carsandbids as a fee and you'll pay sales tax as well.

August 15, 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Erdem! We are so happy to hear that you had such a great experience bidding on and winning your special car on Cars & Bids!

Rated 5 out of 5 stars

Great organized selling process

Great organized selling process. With a large audience for special vehicle

August 1, 2025
Unprompted review
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Reply from Cars & Bids

Thank you! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

Great selling platform

Great selling platform! Flawless execution.

August 1, 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Stradi! We are so happy to hear that you had such a great experience on Cars & Bids!

Rated 1 out of 5 stars

They only care about thier commission

I was bidding on a car on 08-13-2025 on Cars and bids and instead of bidding $26,501 I accidentally bid $36,501...It was with less than a minute to go and I won the car. I was upping my bid $750 not $10750...I immediately stated it was a mistake but it was 2 late. I immediately called the seller and explained and he understood and told me that bid of $26,501 would not buy the car as reserve was $32,000. We agreed to unwind the deal. I offered to pay his entry but luckily there was no entry fee. I contacted cars and bids and they basically told me to bad either we follow through with the deal or we are banned and our $1825 buy fee was non refundable. I explained we would call our credit card and fight it...They were quick to say to bad we have a team to fight that. This is a obvious mistake that anyone with decency would make right. You can see its an obvious mistake! Cars and Bids has 17 Better Business Bureau reviews that they did not even bother to reply to! All they care about is thier Sell fee! F-

UPDATE...Cars and Bids has agreed to refund the buy fee. Will verify once credit card company issues the credit.

August 10, 2025
Unprompted review
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Reply from Cars & Bids

Hi Eric,
We're sorry to hear that you're unsatisfied with your experience on Cars & Bids.
Our multi-step bidding process is incredibly clear that bidding will immediately reach your entered bid amount. Many thousands of bids are placed every week without mistake due to our clear, concise flow.
Your substantial bid jump was within reason for the car you won, and ended competitive bidding. Reducing the agreed sale amount after removing competition is clear and obvious auction manipulation. We care deeply about auction integrity, and have zero tolerance for this behavior.
As we have discussed via chat and email, you are welcome to complete your auction purchase at the bid amount. Failure to follow through with your win is in direct violation of our Terms of Use, resulting in the forfeiture of your buyer's fee and permanent removal from Cars & Bids.
If you have any questions, you can contact us at support@carsandbids.com.

Rated 5 out of 5 stars

Accurate listing and easy process

Accurate listing , great presentation and easy to manage biding procedures.

July 29, 2025
Unprompted review
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Reply from Cars & Bids

Thank you, William! We are overjoyed to hear that you had such a great experience bidding and winning your special car on Cars & Bids!

Rated 1 out of 5 stars

Car starts but not drivable

Car delivered. Wife took it for. drive. Smelled bad and had to pull over. Got it towed to service and Boxster won't hold oil or coolant. This platform needs a way to protect buyers. The owner/mechanic said the pre-purchase inspection was negligent and documents to show repairs were 50% complete. Mechanic said don't drive it until repairs are made which will cost $2,500 just so it holds oil and coolant. Other repairs documented I got estimates on and knew I would inherit that but expected a car that was driavle - not just start.

August 8, 2025
Unprompted review
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Reply from Cars & Bids

Hi James,
Thank you for taking the time to leave us your review. We're sorry to hear that you've had a negative experience with winning your Boxster.
We've requested more information through Trustpilot so we can directly review your auction and seller. Our dedicated post-auction team has no records of reported issues with recent Boxster sales to anyone with the name James or Jim. Please provide the email address tied to your Cars & Bids account through Trustpilot, or contact us at support@carsandbids.com with more information.
While all bids are binding, and due diligence (including pre-purchase inspections, personal viewings, etc.) is to be done before bidding, we do not tolerate vehicle misrepresentation by sellers. Our team will work with you and the seller to come to a resolution on the matter, and we may decide to discontinue listings from the seller if we find them to have misrepresented the vehicle.
Please contact us with more information so we can further investigate the issue.

Rated 5 out of 5 stars

Audi Q7 - Super easy & Awesome!

I recently sold my Audi Q7 through CarsandBids.com. It was an awesome experience, and the team was super attentive.

July 27, 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Mat! We are overjoyed to hear that you had such a great experience selling your Audi through Cars & Bids!

Rated 5 out of 5 stars

Bought a car through cars and bids and…

Bought a car through cars and bids and it was a very easy process. Will use it to sell cars and hopefully buy more in the future

July 22, 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Patrick! We are so happy to hear that you had such a great experience bidding and winning on Cars & Bids!

Rated 5 out of 5 stars

Surprisingly Easy

It was a great experience selling my car on Cars and Bids. It was surprisingly easy, the team was very helpful and they made sure to keep me in the loop every step of the way.

June 18, 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Michael! We are so happy to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

First time seller on the auction…

First time seller on the auction website. The entire experience - from submission to post auction - was a fantastic experience. The team at C&B were also amazing - answering chats and emails with great clarity and always in a timely manner. I will not only use C&B in the future, but would highly recommend to others that are considering selling /buying vehicles on this platform.

July 22, 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Jesse! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids, and can't wait to see you back on the site!

Rated 1 out of 5 stars

Cars and Bids is a horrible company

Cars and Bids is a horrible company. We agreed on a reserve. I worked for two weeks cleaning my car, taking pictures and videos for them to change it at the last minute. Thanks for wasting my time cars and bids! You've done this twice. Not a fan!

August 5, 2025
Unprompted review
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Reply from Cars & Bids

Hi,
We've requested more information through Trustpilot so we can investigate your specific auction. Our valuation team works with sellers to set reasonable reserves with the information we're provided. In incredibly rare cases, after receiving more information, we have to adjust the reserve or even the ability to host the car on Cars & Bids. These cases usually involve condition issues we're not aware of initially, though there may be other causes for us to remove an auction. This is in service of our entire community, continuing to host transparently listed, interesting cars that are likely to sell.
Please respond through Trustpilot with the email address used on your Cars & Bids account so we can better investigate your experience.

Rated 5 out of 5 stars

Using Cars & Bids was the easiest and…

Using Cars & Bids was the easiest and most rewarding method of selling a car I ever had. I got top dollar and the process and experience couldn't be easier. SafePay service for closing the deal was even easier, and I never worried about scams or problems. Cars and Bids gets my highest recommendation, and selling my next car will be on Cars and Bids!

July 22, 2025
Unprompted review
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Reply from Cars & Bids

Thank you! We are so happy to hear that you had such a great experience selling your special car on Cars & Bids - and completing your sale through SafePay!

Rated 5 out of 5 stars

The fact that you get a specific CSR to…

The fact that you get a specific CSR to guide you through the selling process is key. As well, everyone at C&B is welcoming, professional, friendly and is interested in ensuring you have a good experience. Additionally, C&B is borne out of the Doug Demuro's YouTube friendly community, and it shows in the auction There's a lot of positivity in the comments. On my auction, a bidder, wished everyone well.

June 30, 2025
Unprompted review
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Reply from Cars & Bids

Thank you! We are so happy to hear that you had such a great experience on Cars & Bids, and appreciate your kind words about our amazing community.

Rated 5 out of 5 stars

Great Way to Make More Money!

Overall experience was exceptional. The Administration staff were attentive and accurate.

July 14, 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Randy! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

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