Car Seat Ninja Reviews 253

Amazing service. I sent a message asking for suggestions for 2 new seats, the person I spoke to was so unbelievably helpful and I was able to order the same day. Delivery was so quick and then I was able to send photos to check the fit for the seats as well, again they were so helpful and kind! Thank you

Supportive advice efficient sales and postage.

The chat function on the website was brilliant, they were able to confirm if they had my choice of seat and case in stock and confirmed when it would be dispatched and delivered which was at my house in less than 48 hours after my first enquiry! Amazing service out of hours and even gave me a discount code as I wanted 2 car seats! Super happy and would not hesitate to buy from them again and highly recommend!

Fantastic service, very easy to book and responded quick to query, helped us choose 2 extended rear facing car seats, helping us see the fit and the features they offer, very patient with no rush or pressure to decide, helped install in to cars and made sure the fit was correct, wouldn’t go anywhere else for a car seat

Absolutely great experience again . 2nd time using Carseat Ninja. Fantastic customer service and aftercare. 100% would recommend to anyone. Will definitely be using them again in future purchases.

Great customer service.
Thank you!

Nat was extremely helpful and answered all my concerns/questions to ensure my child is safe.

Natalie was very helpful and answered a few questions we had on another car seat we had. Our order was prepared and collected at short notice.

Would highly recommend car seat ninja

Such great advice, felt so confident ordering with carseatninja! The fit of our new car seat is perfect with the fastest delivery!

Extremely fast shipping , fast fit check ! So pleased to know my baby is supported in a great seat 🥰 and car journeys are fab now we’re out of the infant carrier ! Thanks car seat ninja will definitely use again

Natalie was so knowledgeable. She helped us weigh up pros and cons to make the right decision, and shared her knowledge on fit and safety. It was really easy to book an appointment and we got one really quickly. Lots of choice in store from well respected brands in car seat safety. Highly recommend

I have ordered several seats and accessories form Car Seat Ninja (multiple cars). All items come very quickly and in perfect condition.

Natalie provides brilliant customer service and when I have needed advice, she responds promptly.

I will continue to shop from Car Seat Ninja until we reach the point of not requiring car seats anymore and I recommend them to lots of people!

Blown away with the customer service. I needed to buy two new car seats for my 3 year old twins. I enquired via the webchat about an isofix base not really expecting a response as this was during the christmas holidays. Not only did i receive a swift response the seller enquired about the height weight of my children was able to recommend a better car seat for the same price that would last my children longer than the one i was originally looking at. The seats were delivered within 3 days with dpd. This was to northern ireland where some English businesses do not deliver to. The seats are beautiful, i installed them myself. They are so comfortable looking and the kids love them. The seats are excellent but the customer service is what sets this business apart from other sellers. Highly recommend.

Cannot recommend this enough! We had been given the details for this via SCBU after having a premature baby and thank god they did.

Took all the stress and floods of information out of the decision. Couple of questions via WhatsApp and we had a car seat recommendation in minutes (on NYE as well!)

Ordered very easily via the website and was delivered within about 48 hours!

If you need to get a car seat, especially if you have a premature or small baby, do not hesitate to use this service.

From the great advice/ information I received from them online right through to the very quick delivery it has made a stressful time very straightforward so thank you very much I really appreciate everything.

Have used this lady three times now, once when purchasing and installing my car seat then twice when buying accessories for the car seat. The level of customer service you receive is amazing. Before purchasing the car seat I message with a few questions and she got back to me incredibly quickly, the day of installation went incredibly smoothly she was very knowledgeable. I was given lots of advice and information. The lady is very lovely and welcoming. Following the purchase of the car seat I have order two accessories (cooling pads and seat protector) both have been sent quickly and arrived next day despite it saying it would take 3-5 days. Overall I am extremely satisfied with my experiences with this lady and would highly recommend her to anyone looking for a car seat.

Very good service and highly rated car seat and anchor.

One of the few companies, I have found, who actively promote Military discount code.

Highly recommend. Will not buy from anyone else. Always helpful and happy to help me with any queries.

Absolutely brilliant service. Thank you so much Natalie!