Car Sound Security Ltd Reviews 96

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, friendly staff. Many people highlight the quality of the products and the efficient installation process, noting that the user experience is smooth from start to finish. Reviewers frequently commend the customer service for being professional, patient, and knowledgeable. However, some people mentioned an isolated incident where a vehicle left with a coolant leak that was not present before the service, along with coolant sprayed in the engine bay.

What people talk about most

Service

Customers consistently report positive experiences with the service. Reviewers frequently praise the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being friendly,... See more

Product

Reviewers mention positive feedback about product. Customers are very pleased with the products, such as new... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently highlight the team's customer-focused... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company to have a Thinware front and rear dash camera fitted after reading some other customer reviews. I know understand why this company has so many five star reviews. Great job at a compe... See more

Company replied

Rated 5 out of 5 stars

I was looking for install ghost immobiliser when I checked online I found Car sound security and I call them and booked for it. When I came they told me about how long it will take and tell me all abo... See more

Company replied

Rated 5 out of 5 stars

Absolutely thrilled to have my new Dashcam fitted by Car Sound Security. The fitting was perfect, on time and as always a pleasure to deal with these guys. It’s almost 10 years since I first used them... See more

Company replied


Company details

  1. Car Accessories Store
  2. Car Alarm Supplier
  3. Car Security System Installer
  4. Car Stereo Store

Written by the company

At Car Sound Security Limited, we combine expertise, premium products, and tailored solutions to keep your car safe, connected, and sounding amazing. Since our founding, we have specialised in advanced vehicle security, professional tracking, and high-quality audio upgrades, installing leading products like Ghost Immobilisers, Meta S5 Tracker Deadlocks, Scorpion Trackers, and Vodafone Trackers to protect your vehicle with confidence. We also transform driving experiences with Retrofit CarPlay, reversing camera integration with factory screens, Android stereo installations, and premium Audison speaker systems with precise DSP tuning, delivering exceptional sound and seamless connectivity. What makes us truly unique is our commitment to personalised service, attention to detail, and professional installations that are trusted by thousands of happy customers. We take the time to understand your needs, offer solutions that fit your lifestyle, and provide transparent pricing, ensuring every installation exceeds expectations. Whether it’s securing your vehicle, upgrading your car entertainment, or both, we deliver peace of mind, outstanding performance, and reliability. At Car Sound Security Limited, we don’t just install products—we create safer, smarter, and more enjoyable journeys, making every drive an experience you can trust and enjoy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Got a S7 insurance approved tracker…

Got a S7 insurance approved tracker installed on my Range Rover velar called up on the day and they did for me there and then

April 14, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your 5-star review, Segun! Car Sound Security team really appreciates your feedback. We're glad we could get your S7 insurance-approved tracker installed on your Range Rover Velar quickly and on the same day. Providing a fast and efficient service is always our goal. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Excellent service

Excellent service from the guys as usual.Chris and Luke explained exactly what was required for immoliser and tracker change over to new vehicles.

April 10, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your 5-star review, Pavinder! Car Sound Security team really appreciates your continued support. We're glad Chris and Luke were able to clearly explain everything needed for the immobiliser and tracker transfer to your new vehicles. It’s great to hear you received excellent service as always. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Very helpful thoughout and friendly service.

April 9, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your 5-star review, Gary! Car Sound Security team really appreciates your feedback. We're glad you found our service helpful and friendly throughout—that’s exactly what we aim for. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Great service

Understood my issue and speedily booked me in and fixed it.

April 8, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your 5-star review! Car Sound Security team really appreciates your feedback. We're glad you found our service helpful and friendly throughout—that’s exactly what we aim for. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Good experience for Mercedes CLA

Good experience for Mercedes CLA , ghost and tracker

April 4, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your 5-star review, Godwin! Car Sound Security team really appreciates your feedback. We're glad you had a good experience with the installation of the Ghost 2 immobiliser and S5 insurance-approved tracker on your Mercedes CLA. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Amazing work

Amazing work . Ghost immobiliser for Mercedes . Thank you so much

April 4, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your 5-star review, Nik! Car Sound Security team really appreciates your kind words. We're glad you’re happy with your Ghost 2 immobiliser installation on your Mercedes. Thank you for choosing us, and if you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Thank you to Imran & Luke I got my…

Thank you to Imran & Luke I got my CarPlay done at car sound security really appreciate it thank you.

April 4, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your 5-star review, Nomore! Car Sound Security team really appreciates your kind feedback. We're glad Imran and Luke could get your CarPlay installed and that you’re happy with the result. Your appreciation means a lot to us! If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

Quick installation and good service!

Quick installation and good service!

April 1, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your 5-star review, Ilona! Car Sound Security team really appreciates your feedback. We're glad you were happy with the quick installation and the service provided. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Ghost immobiliser BMW 3 Series

Came in to have a Ghost immobiliser installed on my BMW 3 Series. The whole process was quick, smooth, and hassle-free. The technician gave a clear and informative demonstration, which was really helpful. I’d definitely recommend this service to anyone considering an immobiliser for their car.

March 30, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your 5-star review, Abdul! Car Sound Security team really appreciates your detailed feedback. We're glad to hear the installation of your Ghost 2 immobiliser on your BMW 3 Series was quick, smooth, and hassle-free. It’s great to know the demonstration was clear and helpful—that’s something we always aim for. Your recommendation means a lot to us! If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

Very happy fitting the ghost tracker on…

Very happy fitting the ghost tracker on my G63, they are excellent and quick responding good staff very polite 5 star
Happy to go 🙏

March 28, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your 5-star review! Car Sound Security team really appreciates your kind feedback. We're glad you’re happy with the Ghost tracker installation on your G63 and that you found the team responsive, polite, and efficient. Your support means a lot to us! If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

I came in a got a s7 tracker fitted to…

I came in a got a s7 tracker fitted to my Mercedes eqe 2026 very helpful staff and gave me a very good deal I couldn’t pass up

March 27, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your great review! We're really pleased to hear you found our team helpful and that we could offer you a deal you were happy with.

It’s fantastic to know the S7 tracker installation on your Mercedes EQE went smoothly. We appreciate your support and are always here if you need anything in the future.

Rated 2 out of 5 stars

They found the issue of wrong wiring…

They found the issue of wrong wiring during the inspection and it was a decent price, but my car left with a coolant leak that wasn’t there before, with coolant sprayed all over the engine bay.

March 24, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your feedback. We’re pleased we were able to identify and resolve the wiring issue at a fair price.

We’re very sorry to hear about the coolant issue on your 2005 Mercedes. However, after carefully reviewing the photos and videos of your vehicle, all of our work was carried out in the boot area. Your vehicle came in with an audio-related issue, and the amplifier is located internally, meaning all work was completed inside the vehicle and nowhere near the engine compartment.

It is unfortunate that your vehicle experienced overheating while in our workshop, which was not something that could have been predicted. To our understanding, the vehicle had only recently been purchased, so it may be worth raising this with the supplying dealer-particularly as the overheating occurred while the vehicle was stationary. Our team also noted several additional dashboard-related issues at the time, all of which we have documented.

We have detailed photos and videos of the work carried out, including timestamps, and you are more than welcome to view them by coming into our store.

We take matters like this seriously and remain open to discussing this further with you. Please feel free to contact us directly.

Rated 5 out of 5 stars

Very professional people

Very professional people. Come highly recommended.

A satisfied returning customer 😉

March 24, 2026
Unprompted review
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Reply from Car Sound Security Ltd

We love seeing returning customers! 😊 Thank you for your continued support-it really means a lot to us.

Always a pleasure having you back, and we look forward to helping you again whenever you need us!

Rated 5 out of 5 stars

Just had my audison sub and pioneer…

Just had my audison sub and pioneer touchscreen carplay stero fitted by this company. Really happy with fast and great service and they did a great demonstration of everything I had fitted before I left,

March 21, 2026
Unprompted review
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Reply from Car Sound Security Ltd

I recently had an Audison sub and Pioneer touchscreen CarPlay stereo fitted by Car Sound Security, and I’m extremely happy with the service.

The team were fast, professional, and delivered a great overall experience. They also took the time to give a full demonstration of everything before I left, which made a big difference.

Highly recommended if you’re looking for quality work and excellent customer service!

Rated 5 out of 5 stars

Amazing service

Amazing service, super easy and done quicker than I thought. Had my BMW 5 Series 2013 upgraded with CarPlay Retrofit. Very happy to come back if I have any further needs. Would happily recommend

March 21, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your great review! We’re really pleased to hear you found the process easy and quicker than expected.

It was a pleasure upgrading your BMW 5 Series 2013 with the CarPlay retrofit, and we’re glad you’re happy with the results.

We truly appreciate your recommendation and look forward to helping you again in the future!

Rated 5 out of 5 stars

Came in for a ghost 2 on my toyota rav…

Came in for a ghost 2 on my toyota rav 4 very professional staff would highly recommend to my friends and family

March 20, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your great review! We’re really pleased to hear you found our team professional and had a positive experience with us.

It was a pleasure installing the Ghost 2 immobiliser on your Toyota RAV4, and we truly appreciate your recommendation to friends and family.

If you need anything in the future, we’re always here to help!

Rated 5 out of 5 stars

Car Sound was brilliant

Car Sound was brilliant. Chris and Lee were brilliant. I have all my cars done from Here. I can trust the owners (Imran and Chris)., always giving attention and helping whenever they can.

March 20, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your amazing review! We really appreciate your continued trust and loyalty in choosing us for all your vehicles.

It’s great to hear that Chris and Lee looked after you so well, and your kind words about Imran and Chris truly mean a lot. We always aim to give every customer the attention and support they deserve.

We look forward to continuing to help you with your cars in the future!

Rated 5 out of 5 stars

Great experience

Great experience, got an appointment the very next day. Great friendly staff, professional and very accommodating. Had everything explained very well

March 18, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your kind review! We’re really glad we could get you booked in quickly and that you had a great experience with our friendly, professional, and accommodating team.

It’s important to us that everything is clearly explained, so we’re pleased to hear that came across.

We truly appreciate your support and hope to see you again in the future!

Rated 5 out of 5 stars

ghost inmobilizer on Kia niro ev

Chris installed a ghost inmobilizer on my Kia niro ev. He provided me excellent customer service, he answered all the questions I had and gave me the confidence in how to use the inmobilizer. I definitely recommend him.

March 10, 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your kind review!

We’re delighted to hear that you had a great experience with Chris. It’s important to us that our customers feel confident using their Ghost immobiliser, so we’re glad he was able to answer all your questions and provide excellent service.

We really appreciate your recommendation and your trust in us to secure your Kia Niro EV!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
The car sound security system was absolutely amazing! They fitted the tracker on the same day, which was super convenient. Imran from their customer service was incredibly helpful and guided me through everything. Highly recommend!

March 16, 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your fantastic feedback!

We’re delighted to hear that you had a great experience with our same-day installation of the S5 Scorpion tracker. Providing a convenient, efficient, and high-quality service is always our priority.

I’ll be sure to pass on your kind words to Imran-he’ll be pleased to know his support made a difference.

We truly appreciate your recommendation and look forward to assisting you again in the future.

Best regards,
Car Sound Security Team

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