Car Sound Security Ltd Reviews 96

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, friendly staff. Many people highlight the quality of the products and the efficient installation process, noting that the user experience is smooth from start to finish. Reviewers frequently commend the customer service for being professional, patient, and knowledgeable. However, some people mentioned an isolated incident where a vehicle left with a coolant leak that was not present before the service, along with coolant sprayed in the engine bay.

What people talk about most

Service

Customers consistently report positive experiences with the service. Reviewers frequently praise the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being friendly,... See more

Product

Reviewers mention positive feedback about product. Customers are very pleased with the products, such as new... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently highlight the team's customer-focused... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company to have a Thinware front and rear dash camera fitted after reading some other customer reviews. I know understand why this company has so many five star reviews. Great job at a compe... See more

Company replied

Rated 5 out of 5 stars

I was looking for install ghost immobiliser when I checked online I found Car sound security and I call them and booked for it. When I came they told me about how long it will take and tell me all abo... See more

Company replied

Rated 5 out of 5 stars

Absolutely thrilled to have my new Dashcam fitted by Car Sound Security. The fitting was perfect, on time and as always a pleasure to deal with these guys. It’s almost 10 years since I first used them... See more

Company replied


Company details

  1. Car Accessories Store
  2. Car Alarm Supplier
  3. Car Security System Installer
  4. Car Stereo Store

Written by the company

At Car Sound Security Limited, we combine expertise, premium products, and tailored solutions to keep your car safe, connected, and sounding amazing. Since our founding, we have specialised in advanced vehicle security, professional tracking, and high-quality audio upgrades, installing leading products like Ghost Immobilisers, Meta S5 Tracker Deadlocks, Scorpion Trackers, and Vodafone Trackers to protect your vehicle with confidence. We also transform driving experiences with Retrofit CarPlay, reversing camera integration with factory screens, Android stereo installations, and premium Audison speaker systems with precise DSP tuning, delivering exceptional sound and seamless connectivity. What makes us truly unique is our commitment to personalised service, attention to detail, and professional installations that are trusted by thousands of happy customers. We take the time to understand your needs, offer solutions that fit your lifestyle, and provide transparent pricing, ensuring every installation exceeds expectations. Whether it’s securing your vehicle, upgrading your car entertainment, or both, we deliver peace of mind, outstanding performance, and reliability. At Car Sound Security Limited, we don’t just install products—we create safer, smarter, and more enjoyable journeys, making every drive an experience you can trust and enjoy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and supportive, had my Ford mustang done, appointment same day and very efficient. I had Ghost immobiliser put on.

August 29, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you were happy with our same-day service and the installation of the Ghost immobiliser on your Ford Mustang. Our team always aims to provide efficient, friendly, and supportive service, so it’s great to know we met your expectations. Enjoy the added peace of mind, and we look forward to assisting you again in the future!

Car Sound Security Team

Rated 5 out of 5 stars

Staff was very friendly in helping me…

Staff was very friendly in helping me log back into my starling system I had done 2 years ago

August 27, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you so much for your kind words! 🌟 We’re really glad our team could help you get back into your Starline system after all this time. It’s always a pleasure to assist and we appreciate you choosing us again. If you need anything else, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Just had a ghost immobiliser fitted on…

Just had a ghost immobiliser fitted on my vehicle, really happy with the service

August 16, 2025
Unprompted review
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Reply from Car Sound Security Ltd

Thank you so much, Nicusor, for taking the time to leave us a 5-star review! 🌟 We’re really pleased to hear that you’re happy with your Ghost immobiliser installation and the service you received. Your support means a lot to us, and we truly appreciate your trust in our team. If you ever need any further assistance or advice, please don’t hesitate to get in touch — we’re always here to help.

Rated 5 out of 5 stars

Git recommended this place by a friend…

Git recommended this place by a friend to have a Ghost Immobiliser installation. Absolutely fantastic service, will use again

August 15, 2025
Unprompted review
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Reply from Car Sound Security Ltd

Thank you so much, Jasspreet, for your kind words and for taking the time to share your experience. We’re truly grateful for your trust in us for your Ghost Immobiliser installation, and it means a lot to hear that you were happy with our service. Your recommendation and support encourage us to keep delivering the best for our customers. We look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Came in for a ghost 2 and was helped by…

Came in for a ghost 2 and was helped by someone called Luke very helpful from start to finish

August 15, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you so much for your kind words and 5-star review! We’re delighted to hear that Luke was able to assist you from start to finish with your Ghost 2 installation. Your feedback means a lot to us, and we truly appreciate you choosing us. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

They were fast

They were fast
Knowledgeable
Good

August 14, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Hi Zabir

Thank you for taking the time to share your feedback! We’re delighted to hear you found our service fast, knowledgeable, and professional from start to finish. Our team works hard to deliver efficient installations — whether it’s security systems, audio upgrades, or dash camera fitting — while ensuring everything is completed to the highest standard. It’s great to know this came across in your experience.

We truly appreciate your trust in Car Sound Security and are always here if you need advice, upgrades, or any further assistance in the future. Your satisfaction is our priority, and we look forward to helping you again whenever you need us.

Best regards,
The Car Sound Security Team

Rated 5 out of 5 stars

Had a ghost immobiliser installed on my…

Had a ghost immobiliser installed on my van. Very professional staff and very respectful of my property. They carefully done what they had to do and kept me informed throughout.

Very knowledgeable and friendly staff.

Would definitely recommend.

Shabs
Plumbing plumbers ltd

August 14, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Hi Shabs,

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you were happy with the installation of your Ghost immobiliser and the service from our team.

Your recommendation means a lot to us, and we truly appreciate your trust in looking after your van. If you ever need any further assistance or advice, we’re always here to help.

Thanks again,
The Car Sound Security Team

Rated 5 out of 5 stars

Very knowledgeable staff helped me with…

Very knowledgeable staff helped me with my tracker

August 13, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Hi Shahinur,
Thank you so much for your kind words!
We’re really pleased to hear our team could help you get your tracker sorted. It’s always our goal to make things easy and stress-free for our customers. We truly appreciate your feedback and look forward to seeing you again soon!

Rated 5 out of 5 stars

Just had my alarm removed from my…

Just had my alarm removed from my vehicle as I am selling. Always use these guys and will use to re-install on my new car. Thanks team

August 12, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Hi Callum,
Thank you so much for your kind words and continued trust in us! We truly appreciate your loyalty over the years and are grateful for the opportunity to help with your vehicles. We’ll be more than happy to get your alarm installed on your new car when the time comes. Thanks again for your support and for taking the time to leave this wonderful review!

Car Sound Security Team

Rated 5 out of 5 stars

Just a thank you for fitting a meta s5…

Just a thank you for fitting a meta s5 tracker on my vehicle as requested by insurance company. Thanks for the hassle free booking and installation

August 12, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Dear Mahmood,

Thank you so much for your 5-star review! We truly appreciate you choosing Car Sound Security to install your Meta S5 tracker as required by your insurance company. I’m delighted to hear that you found our booking process and installation completely hassle-free – that’s exactly the experience we aim to provide.

Your trust in us means a great deal, and we’re always here to help with any vehicle tracking or security needs in the future.

Once again thankyou for the five star review,

Car Sound Security Team

Rated 5 out of 5 stars

Had a starline s96v2 fitted on my…

Had a starline s96v2 fitted on my mercedes van, really happy with service and alarm system. Will use this company again

August 1, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Dear William,

Thank you so much for your 5-star review! We’re delighted you’re happy with both the service and your new StarLine S96 V2 alarm system on your Mercedes van. Your trust means a great deal to us, and it’s always rewarding to know our customers would choose us again.

We look forward to helping with any vehicle security or installation needs you may have in the future.

Warm regards,
Car Sound Security Team

Rated 5 out of 5 stars

Very friendly staff helped me connect…

Very friendly staff helped me connect to my dash cameras

August 11, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Dear Sreejith,

Thank you so much for your 5-star review! We’re delighted to hear that you found our team friendly and that we could help you get your dash cameras connected.

Your kind words mean a lot to us, and we’re always here to assist with any vehicle security or in-car technology needs in the future.

Warm regards,
Car Sound Security Team

Rated 5 out of 5 stars

Very friendly staff and excellent…

Very friendly staff and excellent customer service

August 11, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you so much for your kind words and 5-star review! We’re truly grateful for your support and delighted to hear that you had a great experience with our team. Providing friendly service and excellent customer care is always our priority, and it means a lot to know we delivered that for you.

Car Sound Security Team

Rated 5 out of 5 stars

"Outstanding shop

"Outstanding shop! Their expertise in car sound and security is unmatched. They installed a reliable security setup and a camera. Quick, professional, and exceptional quality. Highly recommended!"

August 7, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Hi Awais,
Thank you so much for your amazing 5-star review! We truly appreciate your kind words and are thrilled to hear you’re happy with your Ghost 2 Immobiliser and Dash cameras. It’s always our goal to provide professional, high-quality work as quickly and efficiently as possible, and your feedback means the world to us. Thank you for trusting us with your vehicle and for recommending us so highly!

Car Sound Security Team

Rated 5 out of 5 stars

Very pleased with my visit to Car Sound…

Very pleased with my visit to Car Sound Security, had CarPlay installed on my C class and it works perfectly. Loved the customer service from start to finish.

August 1, 2025
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you, Mohammad, for your fantastic 5-star review! 🌟 We’re so pleased to hear you’re enjoying your new CarPlay retro fit integration in your C-Class and that our customer service made your visit a great experience from start to finish. We truly appreciate your kind words and look forward to seeing you again!

Rated 1 out of 5 stars

Don’t waste your time!

Don’t waste your time!

I took my Land Rover discovery sport to get apple car play fitted. Which they said they had done many times before. I dropped the car off all fine and left it with them. They called me about 4 hours later to say it was ready. When I went to collect. The system wasn’t working and was constantly glitching. We spent 30mins trying to connect and disconnect phones in the car. They took it in the garage to reset the settings that would only take 5mins. Almost an hour later they told me it wasn’t possible and they had returned the car back to how it was before. I ended up wasting a full day and out of pocket for the cost of taxis there and back.

November 23, 2024
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Hi Ben,

Thank you for taking the time to provide your feedback. We’re genuinely sorry to hear about your experience, as customer satisfaction is always our top priority.

We have successfully completed numerous Apple CarPlay integrations on Land Rover Discovery Sports from 2016 with Harman operating systems, and we even have video demonstrations of these installations available on our YouTube channel.

When you brought your vehicle in, we proceeded with the installation as we normally would and conducted our standard testing process. Unfortunately, during demonstration, we encountered an unexpected issue, which caused intermittent screen flickering when switching back to the factory system.

After consulting with our CarPlay suppliers, it appears this may be due to your vehicle requiring a software update from Land Rover main dealer. This is a situation we have not encountered before, and unfortunately, it prevented us from delivering the seamless integration we strive for.

While we deeply regret the time you spent with us and understand the inconvenience caused, we ensured the car was returned to its original state and issued you a full refund despite the significant time and effort our engineers spent on your vehicle.

We value your feedback and are working to identify better solutions for these rare scenarios.

Kind regards,
Imran
Car Sound Security Team

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