Carsunder3000 Reviews 

1,221
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, helpful, and professional staff, who make the car buying process easy and stress-free. Many highlight the exceptional customer service, noting attentive and knowledgeable individuals who create a no-pressure environment, leading to an excellent overall experience. However, some customers also noted concerns regarding the vehicles themselves, with cars developing serious issues or being deemed worthless shortly after purchase. A few others felt service documentation was not credible, citing generic templates or missing mileage records. Additionally, some reviewers experienced difficulties with after-sales support, reporting that the company did not take responsibility for problems.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, with many customers praising the helpfulness and... See more

Product

Consumers find product quality to be ambiguous, with many reporting significant issues shortly after... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as brilliant, enjoyable, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really friendly staff, all questions answered honestly. Despite being really busy, Ben and the rest of the staff were very attentive. Smooth transaction when sorting the financial side of things with... See more

Company replied

Rated 5 out of 5 stars

i must admit james from cars under £3000 was spot on communicated the whole time made sure any issues were fixed before the car was picked up. really down to earth man made the whole buying experience... See more

Company replied

Rated 5 out of 5 stars

Josh was really helpful when buying my first car, there was a good selection and we were able to look around in our own time. We were able to test drive and he answered all our questions without feeli... See more

Company replied

Rated 5 out of 5 stars

We’ve had many cars from here over the years and every time we are always impressed with the customer service and friendliness as well as the selection and quality of cars. Super knowledgeable guys wh... See more

Company replied


Company details

  1. Used Car Dealer

Written by the company

If you are looking for great savings on quality used cars and vans in the Rayleigh area, then you have reached the right place. Cars Under £3,000 are a specialist used car and van dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Cars Under £3,000, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car or van for you. If you are looking for a second hand car or van in Rayleigh, then don't delay, call us today. In order to offer cars and vans to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Cars Under £3,000 we don't just sell cars and vans, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Rayleigh? We look forward to meeting you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,221)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our new car

We are really pleased with our new car. Josh went above and beyond with helping us find the car we wanted and the no pressure sale was such a change, Thank you for all your help after the mix up with the keys as-well!

May 6, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Alex !

Rated 5 out of 5 stars

Issues that arose after sale

I had a couple issues with a car I recently bought from these guys, 2 x leaky tyres and an air conditioning condenser had a leak, I shopped around locally to me and found a price to get fixed, I phoned Grant in the after sales department and told him about the issues I had and he transferred the necessary funds to get the fixed locally, would highly reccomend

April 23, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Chris !

Rated 5 out of 5 stars

Trusted car sales

An amazing experience buying a car through Adam at carsunder3000! He was very open and honest from the minute we arrived! Adam even went out he’s way to us up from Rayleigh station, we appreciate the effort you put in! We brought a loverly Nissan Qashqai which we are falling in love with day by day!
Thank you again Adam see you next time!

April 30, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Callum !

Rated 5 out of 5 stars

I purchased a Fiat L from cars under…£3000

I purchased a Fiat L from cars under £3000
Joshu the salesman was very helpful and made me feel at ease
I would definitely purchase there again and recommend to my friends and family

April 30, 2025
Unprompted review
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Reply from Carsunder3000

Thank you !

Rated 5 out of 5 stars

Am in need of a new car and josh as…

Am in need of a new car and josh as been super helpful has sent me many cars that he thinks are suitable - great communication- looking forward to finding my car :)

April 26, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Darcy !

Rated 1 out of 5 stars

Peugeot partner

Unfortunately I bought a van July last from this company, it started going wrong end of November, I've just had a Peugeot specialist tell me that it has certain parts mapped out wrongly, I wouldn't have bought this had I had known that, now I'm left with a van that's too expensive to fix .

June 22, 2024
Unprompted review
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Reply from Carsunder3000

I think the only way we are able to respond to this review is by offering a little bit of sensible context and perspective for anyone reading.

I’m really sorry that you’re having issues, but I must point out the vehicle in question was a spares / repairs, 135,000 mile commercial vehicle / van bought nearly a year ago for £2995. Of course sometimes we are certainly working with a very difficult product and most people reasonably understand that purchasing a vehicle like this comes with its own risks, but as a company we still empathise a great deal and are sorry you didn’t get longer out of the van.

Rated 5 out of 5 stars

What an excellent company

What an excellent company, just got my son his second car from here. All the cars were unlocked so we could sit in to see what he liked, was not pressurised at anytime, they even helped out with the choices. We found one he really liked, did the deal and picked up 1 week later, thanks Adam, would have no problem recommending the team and company.

April 21, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Terry !

Rated 5 out of 5 stars

I used James at card under 3000…

I used James at card under 3000 recently to buy a car, it was a bit of an emergency buy and he was great, could not recommend highly enough, took all the stress out of the process!

April 10, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Mitchell !

Rated 5 out of 5 stars

Recently visited cars under 3000 and…

Recently visited cars under 3000 and can’t thank James enough for his service and knowledge, im yet to pass my test but know exactly where and who ill be going to! James is very relaxed unlike the stereotypical pressure type salesman, thanks again guys and see you soon.

April 1, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Michael !

Rated 5 out of 5 stars

Fiesta- James

Just purchased a little fiesta from this dealership and couldn’t be happier. James was a great help from start to finish and made the finance application so easy!
Couldn’t recommend enough!

April 24, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Molli !

Rated 5 out of 5 stars

Excellent service from Adam

Excellent service from Adam and his team all very friendly and helpful made me feel
At ease and answered any questions I had highly recommend

April 24, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Clare !

Rated 5 out of 5 stars

Great Value, Well presented Car

Bought a very well priced used car from the guys at Cars Under £3000. The service I received was very good. The recent MoT test had mentioned worn tyres close to legal limit, and at my request they fitted 4 new tyres, no quibble.
Great guys to buy from. I’d definitely use them again.

April 8, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Steve !

Rated 5 out of 5 stars

Great service

Great service, freindly, professional, helpful and a lovely car.

April 13, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Neil !

Rated 5 out of 5 stars

Me and my girlfriend needed a car asap…

Me and my girlfriend needed a car asap we spoke to Adam and he was absolutely brilliant, he gave us detailed information on each car we was looking at and also let us test drive a few options that we liked. The service was superb and couldn’t fault it. Thank you very much for your help

April 12, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Alfie !

Rated 5 out of 5 stars

We had a really good experience with…

We had a really good experience with Adam, he was very helpful and let us test drive a few cars to see what we liked best. He then made the rest of the experience quick and easy for us, helped up sort out paperwork and everything we needed to be able to drive the car away. Would highly recommend cars under 3000.

April 12, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Chloe !

Rated 5 out of 5 stars

Absolutely blown away by the service I…

Absolutely blown away by the service I received from Rik.

Having been told my old car was beyond repair and a family trip booked in was a bit rabbit in the headlights when I visited Cars Under £3,000

I didn’t really know what I wanted and wasn’t intending to buy on the day, but the honest, straight talking and complete lack of ‘salesman’ pitch gave me confidence.

I picked a car I liked, we went for a test drive and whilst I faffed about checking insurance etc Rik didn’t for one moment pressure me or make me feel anything but it was my entire decision and didn’t rush me.

Just two days later i picked up a freshly MOTd and valeted vehicle, and had a dream of a handover - they even opened a little early for me as I was there just before 9.

Took the car on a 200 mile trip and am delighted with how she handles and am confident I made a great decision.

I’ve no hesitation recommending Cars Under £3,000 and Rik in particular. I’ll be back if/when the time comes!!!

April 17, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Elizabeth !

Rated 5 out of 5 stars

I trusted Adam and it really paid off

I just bought an x type jag from them Monday. I’m disabled and house bound for now and Adam went to bat for me. The car was better than the photos portrayed. Somewhere between buying the jag and it being delivered 3 1//2 days later it lost a headlamp washer cover. No biggy though as everything I was told about the car was true. They really kept me informed and helped get it to my front door as fast as possible. They did that because I needed it not they wanted to be rid of it. So if you want a used car want an honest and helpful salesman . Just give them a call and ask for Adam thanks guys. If I live long enough I may just be back

April 17, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Christeena !

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