Carsunder3000 Reviews 

1,221
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, helpful, and professional staff, who make the car buying process easy and stress-free. Many highlight the exceptional customer service, noting attentive and knowledgeable individuals who create a no-pressure environment, leading to an excellent overall experience. However, some customers also noted concerns regarding the vehicles themselves, with cars developing serious issues or being deemed worthless shortly after purchase. A few others felt service documentation was not credible, citing generic templates or missing mileage records. Additionally, some reviewers experienced difficulties with after-sales support, reporting that the company did not take responsibility for problems.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, with many customers praising the helpfulness and... See more

Product

Consumers find product quality to be ambiguous, with many reporting significant issues shortly after... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as brilliant, enjoyable, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really friendly staff, all questions answered honestly. Despite being really busy, Ben and the rest of the staff were very attentive. Smooth transaction when sorting the financial side of things with... See more

Company replied

Rated 5 out of 5 stars

i must admit james from cars under £3000 was spot on communicated the whole time made sure any issues were fixed before the car was picked up. really down to earth man made the whole buying experience... See more

Company replied

Rated 5 out of 5 stars

Josh was really helpful when buying my first car, there was a good selection and we were able to look around in our own time. We were able to test drive and he answered all our questions without feeli... See more

Company replied

Rated 5 out of 5 stars

We’ve had many cars from here over the years and every time we are always impressed with the customer service and friendliness as well as the selection and quality of cars. Super knowledgeable guys wh... See more

Company replied


Company details

  1. Used Car Dealer

Written by the company

If you are looking for great savings on quality used cars and vans in the Rayleigh area, then you have reached the right place. Cars Under £3,000 are a specialist used car and van dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Cars Under £3,000, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car or van for you. If you are looking for a second hand car or van in Rayleigh, then don't delay, call us today. In order to offer cars and vans to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Cars Under £3,000 we don't just sell cars and vans, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Rayleigh? We look forward to meeting you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,221)

136 reviews in the last 12 months

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Rated 4 out of 5 stars

Happy with the car

My experience started off a bit mixed but ended on a very positive note. I found the car on Auto Trader and arranged a viewing right away. Josh showed me the car, and I really liked it. However, I did notice some stains inside and a few scratches on the exterior. I later learned that they only address cosmetic issues after a deposit is placed, which wasn’t Josh’s fault but something to be aware of.

When I was told the car had been sorted, I came back to complete the purchase. Unfortunately, the scratches hadn’t been properly dealt with and had been poorly touched up. Despite this, I decided to take the car as I urgently needed a vehicle as my current one was no longer roadworthy, but Josh and Adam were very apologetic.

Even after the sale was finalised, Josh remained committed to resolving the issue. I brought the car back for the scratches to be redone and by the second time taking the car in, the job was done perfectly. You honestly can’t tell there were ever any scratches. Josh went above and beyond, even a month after purchase, to make sure I was happy with the car.

Mechanically, the car has been great, I haven’t had any issues. The initial concerns were purely cosmetic, and they’ve now been fully addressed. What really stood out was the customer service. Josh was always friendly, easy to talk to, and took time to chat beyond just car talk. It’s clear they value customer relationships, not just sales.

My one piece of advice for future buyers would be to make sure you're completely happy with the car’s condition before buying. That said, I’m happy with my purchase and don't regret it, it was fairly priced, came with a recent MOT and service, and I never felt pressured. Josh gave me the space and time I needed to decide.

June 21, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Hope !

Rated 5 out of 5 stars

We just bought our car from cars under…

We just bought our car from cars under 3000. They were so helpful, we noticed something minor on the car and they sorted it straight away for us. Thanks for turning around the car so quick too!

June 21, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Hannah !

Rated 5 out of 5 stars

Amazing service

I just bought a Ford fiesta from cars under 3000, all the staff were so helpful, Josh in particular made the process so quick and easy and made sure it was all done correctly. Can’t praise enough, no issues and everything was done efficiently. Definitely recommend.

June 12, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Henry !

Rated 5 out of 5 stars

James was an absolute legend

James was an absolute legend, was polite and helpful and sympathetic and honest when it came to an experience with a different dealer, cannot recommend these guys enough. Car is cracking as well, like new!

May 31, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Mitchell !

Rated 5 out of 5 stars

Great professional dealership

Have just purchased a fiesta over the weekend and would like to praise the staff, Bailey in particular, for their professionalism and helpfulness. This was the first time in 12 years I have bought a used car and Bailey made the whole task very easy and stress free. He was friendly and helpful and not pushy at all. Would thoroughly recommend this dealership to anyone looking for a used car.

May 31, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Tracy !

Rated 5 out of 5 stars

Nice one

Adam was really helpful and honest throughout. Would recommend.

May 27, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Gavin !

Rated 5 out of 5 stars

Brilliant!

Brilliant! A stress-free and pleasant experience all round. We were attended to by Adam, who was both friendly and professional, putting us at our ease. The car is awesome and, I would have no qualms about recommending ... Cars under 3000 to anyone looking to buy a good-quality used car! Thank you Adam and cars under 3000!

May 30, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Tegwynn !

Rated 5 out of 5 stars

Brilliant experience with these guys

Brilliant experience with these guys. Bought my car about a month ago and no issues at all. I dealt with James and he was professional, knowledgeable and just overall extremely helpful from start to finish. Would go back for sure, and have already recommended a few people to go and have a look. Thanks so much! - Kim

May 1, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Kimberley !

Rated 4 out of 5 stars

I recently bought a car from Cars Under…

I recently bought a car from Cars Under 3000, and overall, it was a very positive experience. Josh was great to work with—friendly, professional, and knowledgeable. He took the time to answer my questions and was knowledgeable in his job.

The car was in great shape and matched the online description, there were a few minor scratches & dents, which I was reassured they would arrange to sort these out. Also a trim needed to be replaced which they arranged & sorted as promptly as they could.

Would definitely recommend Cars Under 3000 and especially Josh, if you’re looking for a smooth car-buying experience.

May 19, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Lucy !

Rated 5 out of 5 stars

Jeep Renegade

Bought a car from Carsunder3000 and I was assisted by Adam who was very kind and professional.im very happy with my new purchase and I would recommend to everyone who wants by buy a car ⭐️⭐️⭐️⭐️⭐️

May 20, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Laura !

Rated 5 out of 5 stars

Sold us a great car

Sold us a great car. No messing about, great support and after care. Sales team was very helpful. Good team which are transparent and look after you. Would recommend them to others for sure

May 23, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Kesman !

Rated 5 out of 5 stars

Happy customer

Bought my first car with CarsUnder3000, was assisted by Josh Walsh who was really lovely and helpful! He explained and answered every question I had, he made buying my first car super easy, Would definitely recommend!

May 24, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Imogen !

Rated 5 out of 5 stars

Excellent

Saw a car online, spoke to Adam who was absolutely amazing ran through all details of the car with me, the purchase was done in a flash, very happy with service and extremely happy with the car. I would highly recommend this company to anyone. Top marks all round especially to Adam, Many thanks a pleasure to deal with

May 22, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Debbie !

Rated 5 out of 5 stars

Excellent service

The car salesman Bailey was very helpful throughout the whole process of purchasing a car and I am more than happy with my purchase.
I would certainly recommend Cars under 3000 for the quality of the cars and the attitude of all members of staff.
Thanks again to Bailey

May 12, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Margaret !

Rated 5 out of 5 stars

Good Quality Cars and Staff

Professional service and a wide range of vehicles, all at a reasonable price. Good place to visit for a first-time car.

May 11, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Aaron !

Rated 5 out of 5 stars

Good experience.

The team at Rayleigh Essex made it a good experience buying our daughters car.
We initially dealt with Josh who was honest and knowledgeable which was good for me as I don't like high pressure sales.

May 2, 2025
Unprompted review
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Reply from Carsunder3000

Thank you Shane !

Rated 5 out of 5 stars

Great company and received great…

Great company and received great service from bailey when buying my car.

Reserved the vehicle over the phone and test drove the very next day, drove straight off of the lot.

May 7, 2025
Unprompted review
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Reply from Carsunder3000

Thank you John !

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