Cartec UK Reviews 356

Cartec are always knowledgeable and extremely helpful at all times. I am new to their stuff and its made my new Audi amazing from what it was

Bought rapid 4000 9000 and 1200 wow results are incredible

Didn't have what I ordered in stock however gave me an alternative upgraded model for no extra cost and threw in the Cartec detailing bag for the inconvenience. Great company thanks again

We ordered what we thought was a golf cleaning kit, but when it arrived we were very disappointed. For the price it was not what we expected, and frankly not worth it. It was not even presented in a gift box.

Always perfect and fast delivery’s, products are brilliant. Very reliable and trustworthy company to deal with!

Fantastic products helped me detailing buisness , great service

Prompt delivery - thanks

I have been using cartec for over two years now.
Always a consistent helpful service.
The team at cartec are friendly, knowledgeable and go the extra mile to make sure their customers have the right products at the best price.

Really good offers across their range of products. Top quality and perform excellently.

Very disappointed so returned.
I purchased two mystery boxes but would not of paid £50 for the items I received.
Then to add to my disappointment I had to pay for return.

I bought one of their mystery boxes as I've always heard their polishes, pads etc are very good. The mystery box is £50 with a promise of good products and a total of £100 plus inside. It wasn't. Of the very poor products I received (I have pictures to back this up) were, hand gel sanitizer (small bottle), polar bear de-icer, a litre of floor cleaner, a tester bottle of air freshener, some re usable towels, black spray paint, more air freshener, glass aerosol and some of their liquid wax. To be honest I thought it was a wind up, they are known for their polishes, pads etc and I receive this junk.

I rang to basically complain which I never do. Was net with a half cared apology and a 'will send you a returns email'. I asked if I would have to pay for this privilege, which I would (£9.65 with Royal Mail.). I did explain my reason and also that the box was packaged by I can only assume someone blindfolded? Zero effort. I have returned the items this morning and emailed the lady I spoke to initially, she hasn't even given me the courtesy of a reply. So I await my refund and have asked it to be the full amount including the postage, I will update my review next week.

It will be the first and last time I ever use this company.

I suggest others look elsewhere.

**Update. Have just been refunded the £50 for the Mystery box. No refund for the postage I paid**.

Still no postage refund.

Advisor was a lovely lady confirmed my on line enquiry, made sure the item was dispatched same day - item turned up and was really good quality as advised

Wasnt impressed with the last mystery box seems like its stuff you struggle to sell.

Was well impressed with the performance of the rupes polisher always wanted one didn’t disappoint

Absolutely awesome as always! used Cartec for years and cannot thank them enough for the great customer service and products they provide.

I can swear by every single product they sell.. 5+stars.

Great product, great service, great prices.

Great customer service and very friendly. While the wrong product was sent out from the warehouse, it took me a good 7 months to notice this error and once I had noticed, I reached out to the team to check if there was any recourse. Without hesitation, they arranged for delivery of the original product ordered, which was the going above and beyond in my eyes. Thank you to James and the team.

10 out 10. (or 5/5 for Trust Pilot).