Cartec UK Reviews 356

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, often highlighting their ease of use and excellent results. Many appreciate the prompt and efficient delivery service, noting that orders arrive quickly. The customer service also receives frequent commendation for being helpful, knowledgeable, and providing excellent support. However, some customers were dissatisfied with the delivery service, particularly when Yodel was the courier, citing delays and poor communication. A few other people also felt that the contents of "mystery boxes" were disappointing, containing items they considered to be of low value or not relevant to the company's core product offerings.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their effectiveness and quality.... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising fast and efficient shipping,... See more

Quality

Clients share positive opinions on quality, frequently praising products like polishes, glass cleaners, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent customer service,... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy and praised... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The diamond cut 3000 is one of if not the best compound I've used and would highly recommend to any detailer/valeter out there, Yes it looks at first expensive but with the discounts it brings it i... See more

Rated 5 out of 5 stars

Customer service is excellent. Micheala is absolutely brilliant. Had an issue with YODEL not delivering, returning orders to Cartec and even damaging items. Micheala sorted out for APC and order was d... See more

Rated 5 out of 5 stars

I ordered the cherry wash and twister comfort it was promptly delivered haven’t had chance to try yet as weather has not been good ! Only thing there’s no instructions as to usage had to look up on li... See more

Rated 5 out of 5 stars

I'm now a convert. I've used a variety of their range for different jobs, from bringing back 30 year old paint to enhancing a new car. The polishes are easy to work with and low dust/mess. The c... See more


Company details

About Cartec UK

Written by the company

Car Care For Professionals



Cartec UK is the one stop shop for everything detailing related!

Developed and Manufactured in our own facilities in The Netherlands, Cartec cater for every sector of the automotive cleaning market, from Detailing and Bodyshops to Commerical Cleaning and Car Dealerships.

Award winning polishing compounds, ground breaking cleaning detergents and the highest quality tools and equipment are just a small summary of the wide compliment of products Cartec UK offer.





Cartec Refinish

Incredible cutting power, zero dust and mess and an unbeatble finish are the defining characteristics of the Cartec Refinish Range, accomanpied by a vast range of pads and applicators from foam, lambswool and microfibre, there's no job that the Cartec Refinish range can't cover!





Cartec Ceramic Guard

Ceramic Guard is a new breakthrough in the field of nano-ceramic coatings.
With this revolutionary product it is now possible to apply a very smooth, high-gloss and durable protective coating to the car paint in one step.

Ceramic Guard strengthens and increases the hardness of the lacquer, which greatly improves scratch resistance and fragility. The paint gets a visibly deeper shine and colour, combined with an "easy to clean" effect and a strong water repellent layer.



 


 


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

356 reviews

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Rated 5 out of 5 stars

Cartec never disappoints!

Took advantage of the summer holiday sale to replenish some existing products’ stocks and try a couple of different ones (Cartec Touch & Go Interior Dressing & Cartec Ceramic Wash, both yet to try).

Cartec never disappoints - love using their products and ordering is always easy with very fast delivery.

My faves are Cartec Twister Comfort (Snowfoam Prewash), Cartec Fast Glaze and Cartec Vinyl (Rubber & Plastic Renovator).

August 19, 2025
Rated 5 out of 5 stars

Great Service and Great Product

Really helpful about which product would be suitable for slight scratches and swirls on car paint work. I then ordered the wrong product! Spoke to customer service who advised to return product and order the one I needed. The product works well with minimal effort.

July 16, 2025
Rated 1 out of 5 stars

Poor customer service and woeful delivery.

I can’t review any of the products I ordered because after 7 days of waiting the “48 hour delivery “ hasn’t turned up, par for the course with Yodel.

I can review customer service tho and it is appalling. CS pick and choose what emails, questions or queries to answer. Even when they tell you to contact them the following day if order hasn’t turned up and they will chase it, yeah right more like tell us and we’ll ignore you.

I have requested a refund 3 times now, but again ignored.

If it ever turns up it will be returned unopened.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great products & service

Always a pleasure talking with staff, never give the impression they haven’t time to explain product spec & offer advice, where requested. Orders processed promptly quick delivery.
Almost as good as the products they supply. 😆👍🏽

June 2, 2025
Rated 3 out of 5 stars

Good product and good price but…

Good product and good price but communication on the delivery was not very good at all. We are so bought a second one after that and the communication was still not very good on our purchase apart from that all good.

June 18, 2025
Rated 5 out of 5 stars

Very well laid out website making it…

Very well laid out website making it easy to find what you want. Delivery is spot on, never had any problems. The product is that good I use this on my '65 E-type and the finish is out of this world, from the wheels to the roof.

June 2, 2025

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