After a long awaited reply which I had forgotten about I received an email highlighting that a misunderstanding had been made. Thought I was purchasing an item but realised it was a subscription. Th... See more
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See what reviewers are saying
If you people reimburse my 40 dollars it will be great ful my amount was deducted without my consent I just purchased a 2 dollar thing and didn't do any memebership or subscription even then I am char... See more
I was contacted by jamal and he apologies for what happened with me and i like too much his approach and his apology. So now i am too much satisfied from the support team of cartool site. Thanks onc... See more
I'm happy with the service I got from your help desk and the clarity I got from the company. I wanted to browse and be familiar with the store, but when they started debiting money on my account tha... See more
Hasn’t replied to negative reviews
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They are in China You won’t be able to…
They are in China You won’t be able to return if product is wrong… I lost $97 on diesel injectors for my truck
Raj is approaching me to reimburse my amount
If you people reimburse my 40 dollars it will be great ful my amount was deducted without my consent I just purchased a 2 dollar thing and didn't do any memebership or subscription even then I am charged for that upon cancellation
I was contacted by jamal and he apraoch me by a nice way. Overall i am satisfied from jamal approach. Tnx jamal
I was contacted by jamal and he apologies for what happened with me and i like too much his approach and his apology. So now i am too much satisfied from the support team of cartool site.
Thanks once again jamal and cartool support team.
Good escalation support by Paula
Satisfactory help
Thank you very much for all the help you gave me, your service was very useful and I really appreciate it, Elara for helping me resolve my doubts.
I had money taken out without my…
I had money taken out without my consent from cartools.com as I had not registered with this company after 45 mins Enzo helped resolve the issue and refund me my money in 7-10 days.
Thank you for understanding
Great customer service by Carmen
Scam
This is a scam!!! They claimed that I had signed in to membership and they took money twice, around £7 each time. I have found the membership email in the scam folder, this is the reason I was aware about that but if not they will be talking money every 2 week (this is what i was advise via chat with "carttoolshops advisors". I was also advised that they will refund my money, providing I will give positive review.
This site uses membership to steal…
This site uses membership to steal money from my credit card every month.Be careful with membership of this site
Eugene was great and sorted my case and…
Eugene was great and sorted my case and requested to refund back my money
Issue resolution
Hi. Mybissues were resolved quickly and efficiently.
Do NOT go near this company
Do NOT go near this company. They are scammers of the highest order. I don't know how / if I authorized a £1 payment, but never got any e-mail from them opening an account, as I never did. They started taking £20-25 every two weeks. When I challenged they said I had built up a credit that could be used on their site, but NO account had been created, as they had no details other than my card. When I asked for the payments to be refunded, they said a refund would be processed, but immediately tried to take more money just days after the last payment. TOTAL SCAMMERS, DO NOT BE FOOLED. Visa will also be informed.
Would like to give a big thank you to…
Would like to give a big thank you to Elsa,
For her very kindness to my situation which was resolved on the same day, of myself getting in touch with the site.
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