Cartridge Right Reviews 

296
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Been using Cartridge Right compatibles for decades now. Always quick and friendly service. My old brother printer just keeps on going...(touch wood). Can't remember having any problems with colours cl... See more

Rated 1 out of 5 stars

Waste of time. On the day the print head I ordered was meant to arrive I instead got an email stating it was priced wrong and I could either pay the extra amount or cancel. I canceled and bought one f... See more

Rated 5 out of 5 stars

I had an urgent request, managed to speak to a human (Daniel) who was 100% helpful. Then there was a development with my order, I was able to contact Daniel and he sorted it asap - above and beyond... See more

Rated 5 out of 5 stars

I bought a Brother cartridge but thought it was the wrong one as it didnt seem to fit. I used their telephone customer service and immediately talked to a local expert. He explained that the Brother... See more

Company details

Written by the company

Ink, toner and stationery delivered to your businesses same and next day. Refills and non originals guaranteed for your printer. Printing and copying also. Cards, booklets and flyers printed at incredibly low rates. Call us for more info. Printer repairs and servicing also offered.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

296 reviews

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4.4

All reviews

(296)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Seems crazy to ask for a review when…

Seems crazy to ask for a review when I'm still waiting to receive anything !

December 15, 2022
Cartridge Right logo

Reply from Cartridge Right

Hi David. Just like the last reviewer - Margaret your order has been posted and will arrive via Royal Mail. Can you let us know when this happens please otherwise I will call you next week to make sure you can print.
Best regards
Daniel.

Rated 4 out of 5 stars

Cost-effective cartridge, as full of ink

The compatible ink cartridge worked fine, without even a warning message. Original (HP) cartridges are an irresponsible waste of plastic, rare metals, etc, as they contain only a fraction of the ink. Non-full cartridges should be banned from sale!

December 13, 2022
Rated 5 out of 5 stars

Very helpful and professional

Canon cartridges for a recently introduced colour laser printer temporarily out of stock (there is a world-wide shortage of them) but Cartridge Right very helpfully phoned to explain this in case there was an urgent need for them which they were unable to fulfil. Impressed with their professional approach

November 24, 2022
Rated 1 out of 5 stars

Misleading / Unreliable

The website stated the product was in stock. This wasn't the case after I had ordered and paid - including paying for a next day delivery which despite my request has not been reimbursed.

More misleading comments from Cartridge Right. I’m not in the toner supplies industry and they notified me of the stock issues after they had taken payment. I requested a refund for the next day delivery I paid for - Surprisingly no response. One to avoid!

November 7, 2022
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Reply from Cartridge Right

Darren sorry you feel this way but please do check and read again. The web site says next day delivery is avilable for orders placed before 4pm.
https://cartridgeright.co.uk/content/1-delivery

You placed your order at 4.13pm on the 7th November. Your toner arrived on the 9th November 12.03pm which is correct. We also emailed you out of courtesy to say when it would be delivered straight after your order was placed.

We are not misleading or unreliable and indeed we are both in the printing industry.

Rated 5 out of 5 stars

Great customer service - thank you.

The staff went out of their way to connect the printer I bought to my laptop, doing all the donkey work that normally one would be expected to do, themselves. I am very pleased with the printer and very grateful to the staff for taking so much time out of the working day to assist me. I would definitely recommend this shop to you and would buy from them again without hesitation. Fantastic follow up service.

October 19, 2022
Unprompted review
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Reply from Cartridge Right

We are glad to be of service. Thanks for the review.

Rated 5 out of 5 stars

Wish I'd found them sooner

Brilliant experience from start to finish. Love the little extra 😉. Professional, friendly, combined with a speedy delivery. Thanks guys, I'll be sticking to your service.

September 28, 2022
Rated 5 out of 5 stars

Life-changing. I can run my art business and still afford to eat!!

I was initially very sceptical about getting my old cartridges refilled. I run a small business where I produce art prints & posters. In the past I tried what you might call "cheap, third-party ink" as an alternative to the expensive ink intended for the printer model, and the results were disastrous. (We're talking yellow inks that looked deep brownish-green and random clumps of dark colour that took ages to clean from my printer). So needless to say, this put me off trying anything that wasn't the officially intended ink.

However, with many companies selling ink at prices high enough to make it worth its weight in gold, I found myself looking for a more affordable alternative once again.

I researched cartridge refills hoping to make use of the dozens of empty cartridges I have lying about, which is when I discovered Cartridge Right. Upon calling them up to ask a few questions I found them to come across as very friendly, knowledgeable and genuine, which ultimately convinced me to give them a shot.

It took a bit of a while for my Cartridges to get to them and back (which they'd mentioned could happen and is often down to the postal services). 17 days in total, but I'm more than happy to wait that bit extra for a great product, and I'll be able to account for this duration in future.

Upon arrival my cartridges were very well packaged. Each cartridge was individual sealed in an air/watertight plastic packet and all of them were contained within an A4 padded envelope.

Today I put the cartridges through some rigorous tests to see how the refill inks performed and I must say the results were outstanding!!

I did have one slight scare, which was that the first small A6 test print I produced came out REALLY off-coloured (oranges instead of greens, and noticeable streaks). However, everything from that point on seems to be perfect!!

We're talking over a dozen different A6 and A4 borderless poster prints on high quality gloss & semi-gloss photo paper, and every single one looks spot-on!! There's not a single flaw in sight and the colours line up perfectly with the prints produced from the original run of the cartridge (and said colours look gorgeous if I might add).

Quite frankly, I'm ecstatic with the results that these refills have yielded thus far! Obviously, I've got the whole cartridges to burn through before I can speak with 1000% certainty, but with everything I've seen I think it's safe to say that I'd highly recommend Cartridge Right's ink refills as a trustworthy and high standard alternative to overpriced, new cartridges.

Cartridge Right can definitely look forward to much more custom from me!

September 10, 2022
Rated 1 out of 5 stars

Still not arrived - 1 week later

I ordered a cartridge on 16th August, advised 2 day delivery but it still hasn't arrived - 23rd August. I have used the tracking link provided but this just says "shipped" and doesn't give me any clue about where my cartridge is.

August 24, 2022

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