In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more
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Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.
Contact info
Tansquite, Vicarage Lane,, TR26 3EA, Lelant, United Kingdom
- 01736 759222
- sales@microcommunications.co.uk
- printerspareparts.co.uk
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Replied to 60% of negative reviews
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Prompt service for a much needed part
Prompt service for a much needed part, many thanks.
Part appeared okay, but poor presentation and excessive return charge
I ordered a Brother fuser unit from this company. The part itself appeared to be in good condition and it was well protected with two layers of bubble wrap, but the overall presentation did not give me confidence that I had received a clearly new, properly supplied item.
The fuser was not sealed and did not arrive in a properly branded or clearly marked box. There was no meaningful paperwork with it, apart from a basic sheet advising that the printer firmware should be updated after installation, and a very basic invoice printed on plain A4 paper. For a relatively expensive printer part, I expected a more professional standard of packaging, documentation and reassurance.
I then needed to return the item as it was not fitted or used. I was told they would accept it back, but because it had been opened and unpacked, they would charge a 30% plus VAT restocking fee, subject to inspection. In my opinion, this is excessive, especially when the item was not fitted or used.
The email response also felt quite abrupt and not particularly customer-friendly. Overall, my impression was not of a professional, confidence-inspiring supplier, and I would be reluctant to use them again for parts of this value.
Epsom ET-2850 wireless card
I managed to replace the wireless card in my Epson ET-2850 printer. It wasn't easy but I managed to find a YouTube video that helped. All working fantastic now. Thanks for you prompt supply of a quality part at a good price. 😃

Reply from printerspareparts.co.uk
Easy to find what I wanted online and…
Easy to find what I wanted online and my order arrived promptly and is now in use
Delivery service was excellent in quick…
Delivery service was excellent in quick time. Brand new original print cartridge as ordered. Good stuff - thanks.
Not quite 5 stars as product was a little pricey after adding VAT and postage.
Slower than expected but legit.
The product was legit, in new condition, and worked perfectly. Straightforward process without any complications. I would buy from them again if needed.
Good service parts fitted
Awesome
Awesome, thanks for sourcing a hard to find replacement that's brand new, well done guys!
Ordered and delivered as expected and…
Ordered and delivered as expected and reasonably priced
Good prices and fast service
Found the best price for a part from this store. Part arrived in perfect condition, well packaged and fast. Will keep this store in mind in the future if need be.
No support, defective spare part
I bought a power supply, due to a defect printer from canon.
After receiving this power supply, I couldn't mesure any voltage on the spare part.
I contacted the support but haven't received a technical answer as requested. So I wanted to send it back. Afterwards, there was no response anymore from this company.
Now I have lost nearly 100€ to this "great" company.
Thank's for nothing.

Reply from printerspareparts.co.uk
Replacement part - exellent service
I had difficulty sourcing a spare component, found printerspareparts.co.uk online via google and placed the order. Excellent service throughout full process.
THE PRINT HEADS WERE PERFECT
THE PRINT HEADS WERE PERFECT. THE DELIVERY WAS FASTER THAN EXPECTED. THE PACKAGING WAS EXCELLENT. TOP SUPPLIER
Advice on solution
What I needed at that stage of my enquiry was helpful advice and this is what I got
Received fast
Received fast, well packaged and as described, and my printer now works again, thank you 😁
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