printerspareparts.co.uk Reviews 

427
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently found the exact parts they needed, often hard-to-find items, which were consistently described as genuine and new. These parts were reported to work perfectly upon installation, successfully resolving printer issues for many. Delivery was consistently fast and prompt, often arriving within a few days or even next-day, with many appreciating the efficient dispatch and well-packaged items. The service received was widely praised as excellent and helpful, with customers appreciating the support in finding correct parts and resolving issues. However, some customers also noted issues with order fulfillment, mentioning experiencing lengthy delays before their parts were shipped or received, and in some isolated cases, orders regrettably did not arrive at all.

What people talk about most

Product

Users describe positive interactions with product, often highlighting that parts are genuine, as described,... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Order

Consumers find the ordering process to be positive, with many reporting it was smooth, easy to find what they... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and speed. Customers... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that parts arrived in good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

Having difficulty in purchasing a replacement adapter for my printer, my web search found this printer spare parts company and so glad I did. They were so helpful and although the exact adapter was no... See more


Company details

  1. Printer and Scanner Store
  2. Printer Repair Service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

427 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(427)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Awesome, thanks for sourcing a hard to find replacement that's brand new, well done guys!

May 6, 2026
Rated 1 out of 5 stars

No support, defective spare part

I bought a power supply, due to a defect printer from canon.
After receiving this power supply, I couldn't mesure any voltage on the spare part.
I contacted the support but haven't received a technical answer as requested. So I wanted to send it back. Afterwards, there was no response anymore from this company.
Now I have lost nearly 100€ to this "great" company.
Thank's for nothing.

April 30, 2025
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Linus,

Are you sure the part was ordered from our company? Unfortunately, we cannot see any order reference linked to your review, and after checking our records, we are unable to find any email correspondence from you.

Please send us your order number or contact details so we can investigate this further and assist you properly.

Kind regards,
Kim

Rated 5 out of 5 stars

Very good to deal with

Very good to deal with. I made an enquiry before buying to make sure I was getting the right part and they were most helpful and quick to respond. My order was quickly dispatched but there was a small issue it when it arrived but that was swiftly and professionally resolved.

March 11, 2026
Rated 1 out of 5 stars

They have mostly nothing on stock

They have mostly nothing on stock, just a pretend shop.
Ordered some parts, for a week nothing happened, the I popped the question regarding my order and I was told I need to wait for almost a month to get the part.
I was also quickly dismissed by being told says on the website that you need to wait at least 14-21 days.
When challenged with the actual website and screenshots, they cancelled my order.
Beware of scammers.

March 18, 2026
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

We’re sorry your experience didn’t meet expectations. Delivery times of 14–21 days for some parts are clearly stated on our website, as they are sourced from suppliers.

We have thousands of products in stock and have served customers for over 30 years, with most Trustpilot reviews reflecting positive experiences.

Your order was cancelled and fully refunded when the waiting time did not meet your needs. We take “scammers” accusations seriously—this is a legitimate, long-established business committed to fair, transparent service.

Rated 5 out of 5 stars

Great!

Great - sourced the parts I needed for my printer and sent well packaged. Printer repaired for a fraction of the price of replacing the whole printer and wasted consumables.

March 4, 2026
Rated 5 out of 5 stars

Just a great company

Just a great company. They stocked a part that people told me repeatedly was unavailable to the general public and could only be fitted by Canon at great cost. However they had it for £60 and I fitted it myself at no cost. Thanks lads and lasses.

February 27, 2026

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