Cartridge World Reviews 3,063

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic experience by phone with the support team based in Harrogate, at Cartridge World. Having not needed a printer for many, many years, I found myself somewhat out of the loop with the cur... See more

Rated 5 out of 5 stars

I've used Cartridge World a few times to order toner for my laser jet printer. Last week I made a mistake with my order and the team in the office were able to rectify it immediately, with a simple ph... See more

Rated 5 out of 5 stars

I was nearly caught out by by fact that the fourth cyan cartridge being needed a few days after the third yellow one. A state of affairs made worse by the need to deep clean to get the yellow cartridg... See more

Rated 1 out of 5 stars

‘Buy cheap, buy twice’. Bought Cartridge World’s own brand compatible multipack cartridges for HP 303XL. Very inferior, both with fit and colour quality. Out of the box, there was no colour printi... See more

Company replied

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

They don't respond to emails but Trustpilot worked.

I have emailed this company three or four times over a period of time to try and get a VAT invoice for products purchased. They have not responded to any of them so I won't be using them again.
[EDIT] : This review triggered a response, but it's just a shame I had to go this route to get what I wanted, but fair do's I have my Invoice now.

January 31, 2022
Unprompted review
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Reply from Cartridge World

Hello, Thank you for the feedback. Please can you confirm the email address you have been trying to contact as we have no record of an email from yourself. We have sent a copy of your invoice to the email address we have on file.

Regards
Gavin

PLease can you confirm the email address you were contacting so we can investigate as to why we did not receive your messages.

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