My local Cartridge World has closed down, I rang the number provided on the internet and was delighted to speak with a young man who was very helpful and he sent me the link to what I was looking for.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
carrying ink stock for my old PIXMA 4 function printer/ scanner/ fax and copier. It takes an age to make these machines talk to each other and then there is another round of driver changes or Wi-Fi... See more
Company replied
Peta went the extra mile when I was not home when there was an attempt to deliver my cartridges. Her response reinforces my commitment to this Albany Creek small business. I have been buying cartridge... See more
Company replied
I was very impressed with my experience recently with an online order. Peta from my local Cartridge World took the time to call me and ask how urgently I needed my order and when the best time for del... See more
Company replied
Company details
- Toner Cartridge Supplier
- Computer Accessories Store
- Computer and Accessories Store
- Electronics Store
- Printer and Scanner Store
- Printer Ink Refill Store
Written by the company
From humble beginnings in Adelaide, South Australia, Cartridge World Australia has grown to become the nation's most trusted printing solutions provider — Australia's Original Print Experts. What started as a simple idea to give Australians access to quality, affordable ink and toner cartridges has evolved into a nationwide network of dedicated print specialists, passionate about delivering real value to homes, small businesses, and enterprise customers alike. We pride ourselves on expert advice, premium products, and an unwavering commitment to customer satisfaction — because we understand that printing is more than just ink on paper; it's the proposals, invoices, photos, and everyday documents that keep life and business moving. From ink and toner, printers, stationery, computers, office technology, and 3D printing to everything in between, Cartridge World has you covered — in store or online. Australian owned, community focused, and print obsessed since day one.
Contact info
265/15 Cochranes Road, 3189, Moorabbin, Australia
- (03) 8351 5757
- admin@cartridgeworld.com.au
- cartridgeworld.com.au
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rockingham WA team
Sharron and Michael at the Rockingham store were absolutely fantastic to deal with and very professional and friendly. I would recommend this store to other businesses!
June 11, 2024
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a wonderful review and sharing your experience with the Cartridge World Rockingham team. We are thrilled that you were so happy with the service you received, and we will be sure to pass your feedback on to Sharron and Michael.
- Team Cartridge World AU
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi Ed,
We are delighted to hear that you were happy with the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi Jon,
We are delighted to hear that you were happy with the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
Quick postage time once my invoice was found in admin.
Ordering was pretty easy. After nearly 2 weeks of not receiving my item I called them. The person I spoke to was straight onto it. They called later that day apologizing and said the paper work had got lost in admin. The item was sent that day and I received it 2 days later. The item was correct and in excellent condition when I received it. Thank you.
May 29, 2024
Reply from Cartridge World Australia
Hi there,
Thanks for sharing your honest review. We greatly appreciate your feedback and will use it to improve our service in future. We are glad that you were happy with some aspects of our online ordering service, and we hope we can help you out again soon.
- Team Cartridge World AU
Cartridge World Blacktown were…
Cartridge World Blacktown were friendly, helpful, and able to efficiently handle my requirements.
May 31, 2024
Reply from Cartridge World Australia
Hi Pete,
Thanks so much for leaving such a fantastic review! We are thrilled to hear that you have been happy with the service you received from our Blacktown team, and we look forward to serving you again very soon!
- Team Cartridge AU
Reply from Cartridge World Australia
Hello Cindy
Great to hear you found the ordering process easy and were happy with the quick pick up collection in store. Thank you for your review!
Team Cartridge World AU
Very happy with service provided
Very happy with service provided. Was excellent in product knowledge. This staff member is an asset to cartridge world.
June 5, 2024
Reply from Cartridge World Australia
Hello Sharon
Thank you for sharing your experience and feedback on the service you received - we really appreciate your kind words!
Team Cartridge World AU
I bought inks online from there but…
I bought inks online from there but they didn't send me the item. I called them but seemed that no one was running the business, so I had to report fraud to get my money back. I think the website is still active but the business already shut down.
June 11, 2024
Unprompted review
Reply from Cartridge World Australia
Hello Hong Lee
Thank you for your review. Cartridge World has over 100 physical stores and agencies located across Australia plus an online business. If you can provide your order details we would be happy to investigate for you.
Team Cartridge World AU
Reply from Cartridge World Australia
Hello Rob
Thank you so much for your review and feedback. Glad your order arrived quickly. Look forward to assisting you again.
Team Cartridge World AU
Reply from Cartridge World Australia
Hello Mark
Glad we were able to help you out with your order! Appreciate your feedback and comments. Hope we see you again!
Team Cartridge World AU
My invoice ref is #4460
My invoice ref is #4460. Do NOT buy from them. I ordered catridges from them and never received the delivery. I tried to contact them but no luck, no reply, no action. Catridge world chullora is online scam!
In response to their reply below. They only replied my email once I posted 1 star review in this platform. They replied on my email just few hours after the bad review was posted. Scam is a scam.
June 2, 2024
Reply from Cartridge World Australia
Hello Adam
Thank you for your review. Chullora Agency contacted you several times to discuss your order but calls were not returned. A full refund was actioned to the payment card used.
Team Cartridge World AU
Lack of service
Ordered on the 15 may 2024 not posted until 04 june 2024 after I called to enquire as to the whereabouts of my order.
May 16, 2024
Reply from Cartridge World Australia
Hello Natasha
Thank you for your feedback. Please accept our sincere apologies for the delay in processing your order.
Team Cartridge World AU
Extraordiary customer service
David Campbell has been a wealth of knowledge and has gone out of his way to assist me with my small multifunction centre
May 31, 2024
Reply from Cartridge World Australia
Hello Leesa
Thank you for your review! Good to hear David has been able to assist and advise with your printing.
Team Cartridge World AU
Fantastic customer service especially…
Fantastic customer service especially as they dealt with the courier problem we had for us. Thank you so much Ben (Store Manager)
June 6, 2024
Reply from Cartridge World Australia
Hello Judith,
Thank for taking the time to leave your review of the fantastic service you received from Ben - we will pass on your feedback to him.
Team Cartridge World AU
Reply from Cartridge World Australia
Hello David
Thank you for your review and sharing your experience! Hope we can help again next time.
Team Cartridge World AU
Great Customer Service
Even though the items I received were incorrect this was rectified quickly and easily with no fuss and next delivery, thank you.
May 22, 2024
Reply from Cartridge World Australia
Hello Lloyd,
Thank you for your review and feedback! Glad we were able to rectify those items quickly. Hope we can help again soon.
Team Cartridge World AU
The gear got here pretty quickly but…
The gear got here pretty quickly but the communication left a little bit to be desired. Maybe an order confirmation system with shipping information or a number that you can call to track orders that doesn't direct straight to the nearest store would make life a bit easier.
Quality gear though and it got here in 2 days so not mad about it.
May 28, 2024
Reply from Cartridge World Australia
Hi Andrew,
Thanks for sharing your honest review. We greatly appreciate your feedback and will use it to improve our online service in future. We are glad that you were happy with some aspects of your ordering process, and we hope we can help you out again soon.
- Team Cartridge World AU
Easy ordering and super quick postage.
May 24, 2024
Reply from Cartridge World Australia
Hi Paul,
We are delighted to hear that you were happy with the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
They made contact with me as I placed…
They made contact with me as I placed 2nd order online and they were very helpful and friendly. Would recommend to anyone who is looking to get new cartridges
May 24, 2024
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a fantastic review and sharing your experiences of our team! We are thrilled that we could help you out and we hope to see you again soon.
- Team Cartridge World AU
Quick delivery, good communication and quality products
I recently bought a Shokz Bone Conduction Headphone and was the best price I could find, including shipping. From order it literally arrived in 2 days and have happily been using daily since then. Go for it!
May 5, 2024
Reply from Cartridge World Australia
Hello Tracey
Thank you for sharing your review and feedback. Great to hear you were pleased with the service you received and are enjoying using your headphones! Hope we can help again soon.
Team Cartridge World AU
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.