My local Cartridge World has closed down, I rang the number provided on the internet and was delighted to speak with a young man who was very helpful and he sent me the link to what I was looking for.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
carrying ink stock for my old PIXMA 4 function printer/ scanner/ fax and copier. It takes an age to make these machines talk to each other and then there is another round of driver changes or Wi-Fi... See more
Company replied
Peta went the extra mile when I was not home when there was an attempt to deliver my cartridges. Her response reinforces my commitment to this Albany Creek small business. I have been buying cartridge... See more
Company replied
I was very impressed with my experience recently with an online order. Peta from my local Cartridge World took the time to call me and ask how urgently I needed my order and when the best time for del... See more
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Company details
- Toner Cartridge Supplier
- Computer Accessories Store
- Computer and Accessories Store
- Electronics Store
- Printer and Scanner Store
- Printer Ink Refill Store
Written by the company
From humble beginnings in Adelaide, South Australia, Cartridge World Australia has grown to become the nation's most trusted printing solutions provider — Australia's Original Print Experts. What started as a simple idea to give Australians access to quality, affordable ink and toner cartridges has evolved into a nationwide network of dedicated print specialists, passionate about delivering real value to homes, small businesses, and enterprise customers alike. We pride ourselves on expert advice, premium products, and an unwavering commitment to customer satisfaction — because we understand that printing is more than just ink on paper; it's the proposals, invoices, photos, and everyday documents that keep life and business moving. From ink and toner, printers, stationery, computers, office technology, and 3D printing to everything in between, Cartridge World has you covered — in store or online. Australian owned, community focused, and print obsessed since day one.
Contact info
265/15 Cochranes Road, 3189, Moorabbin, Australia
- (03) 8351 5757
- admin@cartridgeworld.com.au
- cartridgeworld.com.au
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Slow delivery
Slow delivery. Ordered a CMY ink pack for a Brother printer on 11th July from the South Tweed Heads store.
Phoned on the 17th July, my order had not even been sent. She talked me into buying a Cartridge World generic ink pack. Today is the 18th July 5pm and no indication of it being sent. I could have walked to the store and back in less than 1 day.
July 11, 2024
Reply from Cartridge World Australia
Hi there
Thank you for reaching out and letting us know. We apologise for the delay with your order and have requested the store follow up with you to resolve.
Team Cartridge World AU
Excellent Local Service!
Ordering was easy, the price was great, & our order arrived quickly.
July 11, 2024
Reply from Cartridge World Australia
Hi there EyeQ
Thanks for your review! Great to hear ordering was easy and you were happy with the price and delivery speed. Look forward to seeing you again.
Team Cartridge World AU
Fast service and goods arrived in good…
Fast service and goods arrived in good condition.
July 9, 2024
Reply from Cartridge World Australia
Hi Martin,
We are thrilled to hear that you were happy with our product and our delivery time. Thanks so much for leaving such a wonderful review, and we hope we can help you again soon.
- Team cartridge World AU
Highly Recommended
Highly Recommended, great service. I placed a click and collect order and within a couple of hours a lovely Lady dropped it off to me at home.
July 2, 2024
Reply from Cartridge World Australia
Hi Emilia,
Thanks so much for leaving such a wonderful review and sharing your experience. We are thrilled that you were so happy with the service you received, and we will be sure to pass your feedback on to the team.
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi there,
We are delighted to hear that you were happy with our Customer service and the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi there,
Thank you so much for rating us 5 stars and leaving a wonderful review. We are thrilled that you had such a great experience, and we hope we can help you again soon.
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a wonderful review and sharing your experience, and we look forward to serving you again very soon!
- Team Cartridge World AU
Perfect transaction
Perfect transaction, genuine product, extra fast delivery
Highly TRecommended
July 6, 2024
Reply from Cartridge World Australia
Hi Keith,
We are thrilled to hear that you were happy with our product and our delivery time. Thanks so much for leaving such a wonderful review, and we hope we can help you again soon.
- Team Cartridge World AU
Easy ordering online
Easy ordering online. Very happy I could pick up from a local business and not have any delivery cost.
July 5, 2024
Reply from Cartridge World Australia
Hi there,
Wonderful to hear that you had such a great experience with us, and that you were happy with our online service and click and collect service. Thanks so much for leaving an awesome review, and we hope we can help you out again soon.
- Team Cartridge World AU
fast service and great communication
July 3, 2024
Reply from Cartridge World Australia
Hi Michelle,
Thanks so much for leaving such a fantastic review and sharing your experiences of our team! We are thrilled that we could help you out and we hope to see you again soon.
- Team Cartridge World AU
Incompetent staff
Ordered my replacement cartridge online, then got a call saying I qualified of a free cartridge and my order will be ready soon. Then got another call saying they didn’t have a cartridge in stock but would be ready for collection that afternoon. Then got another call asking about my printer and settings and was told I couldn’t have aftermarket cartridges cause wouldn’t work so I asked for a refund as it wasn’t stipulated on their website about this issue and they would chat to they manager and get back to me, I then got a call from their manager I think and he told me he has ordered the cartridges and call me when I’m shop. I finally got notification of them in, after collecting them they are aftermarket cartridges seem to work atm although brings a warning up.
June 24, 2024
Reply from Cartridge World Australia
Hi Joseph,
Thank you for your honest review and sharing your experience. We sincerely apologise for the miscommunication and inconvenience you encountered. Your feedback is invaluable to us, and we will use it to improve our service. We hope you'll give us another chance to serve you better in the future.
- Team Cartridge World AU
They didn't have the original printer…
They didn't have the original printer that I bought on-line, EOFY rush and all. I received a call next morning informing me and offering an alternative, at a higher but still attractive price.
Collected it from their store two days later. Great communication and service. Thank you
July 2, 2024
Reply from Cartridge World Australia
Thank you for taking the time to leave your review - we value your feedback and are delighted to hear the store assisted you with an alternative printer. Thanks once again!
Team Cartridge World AU
Reply from Cartridge World Australia
Thank you so much for leaving your review! We appreciate your feedback on how easy it was to place your online order and how quickly you received your items.
Gavin at Liverpool Branch was…
Gavin at Liverpool Branch was fantastic, he sorted out my issue that the Head Office in Brisbane didn’t care about.
June 30, 2024
Reply from Cartridge World Australia
Hi there,
Thank you for sharing your experience with us. We're glad to hear that you were satisfied with some aspects of our service at a store level. We apologise for any inconvenience caused by the stock unavailability at the Liverpool store.
Please know that we always strive to ensure our customers’ needs are met promptly. We did offer alternative solutions, including collecting from the nearest store with available stock and a refund. We understand your frustration and regret any misunderstanding.
- Team Cartridge World AU
Amazing
Recently, ah hud the opportunity tae use the services o' Cartridge World Australia an' ah wis fair impressed wi' the experience. The quality o' products an' the efficiency o' the service really stand oot.
Firstly, the variety o' cartridges an' toners available is impressive. Ah fund the models compatible wi' ma printers easily, baith for personal an' professional use. Moreover, the products are high-quality, ensuring crisp an' lasting prints.
The customer service deserves a special mention. The team is attentive, weel-informed, an' ready tae help wi' any query or need. Ah wis welcomed warmly an' aw ma questions were answered clearly an' in detail. They really show a commitment tae providing excellent service.
Another positive point is Cartridge World Australia's concern for the environment. The company offers recycling options for cartridges, promoting sustainable practices an' helping tae reduce electronic waste. It's heartening tae see a company that cares aboot sustainability an' does its bit.
June 20, 2024
Reply from Cartridge World Australia
Hi there,
Thank you for your wonderful review! We're thrilled to hear you were impressed with our products, quality, and efficient service. Your recognition of our sustainability efforts is greatly appreciated.
We'll be sure to pass your feedback on to the team. Thanks again, and we look forward to serving you in the future.
- Team Cartridge World AU
Reply from Cartridge World Australia
Hello Tristan
Thank your for your review! Great to hear you were happy with the pricing and delivery speed of your order. Hope we can help you again soon.
Team Cartridge World AU
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a fantastic review and sharing your experiences of our team! We are thrilled that we could help you out and we hope to see you again soon.
- Team Cartridge World AU
Best value On The Market
These guys are usually the best value on the market & pretty quick delivery
June 11, 2024
Reply from Cartridge World Australia
Hi Frank,
We are thrilled to hear that you were happy with our product and our delivery time. Thanks so much for leaving such a wonderful review, and we hope we can help you again soon.
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi there,
We are delighted to hear that you were happy with the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
Easy to order online and keep track of.
June 12, 2024
Reply from Cartridge World Australia
Hello Colin
Thank you for your review! Great to hear you found the online ordering process easy to use. Look forward to helping you again.
Team Cartridge World AU
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