CARTRONIX Reviews 

125
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I posted my binnacle off and it was repaired and back with me in less than 2 days. Excellent job and excellent service.

Rated 2 out of 5 stars

got a quote for £150 plus postage to repair my fiat ducato dash control panel. explained problem, all dials not working, gave me a quote £150. On receiving the panel they said it had another fault whi... See more

Rated 5 out of 5 stars

Dashboard instrument panel fading badly and trying to find somewhere who could repair without me taking out the binnacle and having no car for 2/3 days. Found Cartronix, quick call and appointment mad... See more

Rated 5 out of 5 stars

Ford focus mk1 instrument cluster flickering, then dead, with various warning lights coming on and off. Posted to Cartronix on Wednesday afternoon. They 'phoned me on Thursday afternoon to let me know... See more

Company details

  1. Auto Electrical Service

Information provided by various external sources

Faulty instrument cluster ? Cartronix can help, we are specialist in Car Electronics and repair all instrument panels, we can replace all faulty components.


Contact info

3.9

Great

TrustScore 4 out of 5

125 reviews

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1-star

No recent history of asking for reviews

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Replied to 60% of negative reviews

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3.9

All reviews

(125)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic. Fiat Ducato Cluster Repair.

Fantastic, no nonsense service. I posted the cluster on Wednesday afternoon and it came back to me the following Friday morning. All problems fixed and the unit is working well. Well worth the money. I would definitely recommend them to anyone.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Cluster--BUSTERS

I have just spent over £3500 in getting the ECU replaced as my vehicle died. The Repairer's were The North East Truck and Van Centre.
Getting my vehicle back, there were a number of warning lights feintly illuminated, until lights were switched on .then they would illuminate brightly when Cr Control was engaged. I was assured it was nothing to do with ECU unit.
Following some research, there are a few companies that repair the instrument cluster, but I chose CARTRONIX of Hampshire PO77HT.
How pleased am I that I chose this company,
Pleasant--Helpful__Knowledgable--just follow their instructions and it worked like clockwork.
I filled in the form on the web site--within hours I had a resume sent to enclose with the dashboard Cluster.
I parcelled it up on the Wednesday--sent by R/Mail tracked+(£12.95)
It arrived on the following day Thursday--They rang me Thursday pm (02/11/23) informing me the unit was repaired and ready to ship following payment.
When I returned home at 2.30 I contacted them with payment details.
Friday 03/11/23 approx 10.30am the knock on the door--DHL--with my instrument cluster.
Re-installed Sat 4/11/23--everything looks perfect--its bright clean, looks like new, and more importantly, all the combinations with engine running, lights on, Cr Control engaged--EVERYTHING functioned and performed as one would expect.
What a result--WELL DONE CARTRONIX--Lora is the person I dealt with--BRILLIANT--THANK YOU SO MUCH--speed- efficiency- support--mannerisms--GREAT--does what it says on the tin--
24hr turnaround -- lifetime warranty--promises fulfilled.
Would recommend them to anyone--Best £150+p&p I've spent

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

cartronix cluster repairs…

cartronix cluster repairs waterlooville,Drove 230 round trip so I could get cluster repaired.Dripped it off 1 hour later phoned say it was all fixed.Got home ,plugged it in .Still the same problem,Phoned them ,said bring it back,decided to post it this time,at a cost of £11.Phoned them about a day later,they said it was completely U/S.Could not fix it.one minute they fixed it now it’s gone altogether.posted it back to me deducting £16 postage off my refund.Absolutely useless company,would not recommend them to anybody.If they could not fix it,in the beginning.Why did they not say so.Plus now the Speedo does not work.

September 11, 2023
Unprompted review
CARTRONIX logo

Reply from CARTRONIX

We are very sad to see you left this very unfair review as we did not charge you a testing fee for the time and effort we spent trying to repair your panel and REFUNDED you in full, we at Cartronix repair around 150 instrument clusters per week successfully and on this very rare occasion deemed your unit beyond economical repair, no electronics company in the world can guarantee to fix everything however we give a lifetime warranty on everything we do fix . SAME REVIEW AS BELOW

Rated 5 out of 5 stars

Ford Focus MK2 (2010) kept going into…

Ford Focus MK2 (2010) kept going into limp mode intermittently with engine malfunction warnings coming up. If I hit the dash or pressed the instrument panel it sometimes fixed the problem so believed it was the cluster. A common fault on my car model, so I’m told. Tried a DIY soldering job, which stopped the problem for 6 months and then it started again. Obviously needed a skilled repair or worse a replacement and re-coding. Had to have some trust and take it in for repair, a local mechanic recommended this place. Just wish I’d brought my cluster here months ago. £120, and it was fixed in just half an hour. Got it home, plugged it back in. Worked perfectly right away. Problem solved :) lovely staff! Very VERY happy! (Worth noting you can take the car to them to remove and fit the unit, if you’re not happy to do this yourself). They also offer a lifetime warranty on their repairs for free.

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

WHAT A SERVICE!!

Sent a cluster from my Audi TT MK1 on Saturday, Arrived with them on the Monday and had the vehicle back on the road by Tuesday. By far the best service I’ve had whilst restoring this car!
Cannot fault it!

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Audi TT mk1 instrument cluster LCD replace

Just had my Audi TT mk1 instrument cluster LCD replaced. I removed it from the dash and took it down to them and it was fixed in about an hour. I then had problems after installing the cluster back into the car, and they were quickly able to pinpoint the probable cause, which was correct. All working perfectly now and very pleased with their service.

June 9, 2023
Unprompted review
Rated 2 out of 5 stars

Had my Speedo repaired but returned to wrong address

Had my Speedo repaired but unfortunately it was returned to the wrong address. It cost me £15 to collect the Speedo as it was 56 miles away from the car. They may be good at repairing but unfortunately can’t read plain English. Was offered a refund on the postage but it still hasn’t arrived so it’s a company that doesn’t keep their word.

Monday 15
After placing this review I have received the refund. Thank you

BUT CF5 TO SA15 IS NOT 8 MILES
If you check the above post code you know I’m telling the truth.

May 11, 2023
Unprompted review
CARTRONIX logo

Reply from CARTRONIX

Postage was refunded as a good will gesture this was a one off incident because the customer paid on PayPal.... PayPal require us to send to the registered PayPal address which we looked up on Google and was only 8 miles away not 56 we could have had the parcel picked up and redirected but the customer offered to collect it. In my opinion this review is unfair. Maybe you should consider changing your PayPal address to your current address and you won't encounter these problems again.

Rated 5 out of 5 stars

Brilliant service

I used their on site service for my Peugeot boxer motorhome. Amazing service Quick efficient and courteous at the quoted price.
will recommend to all
Eric Lane

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Really helpful company

Really helpful company, fast and efficient service went above and beyond, clocks work perfectly and would highly recommend. Many thanks

December 2, 2022
Unprompted review
Rated 1 out of 5 stars

Why are you guys putting 5 stars

Why are you guys putting 5 stars. Cartelectronics.co.uk are scammers i bought a ps5 and it said q0days didn't come and i emailed them twice they suspended my account because i emailed them don't trust this site or anyone putting 5 stars

April 2, 2022
Unprompted review
CARTRONIX logo

Reply from CARTRONIX

Please can you remove this review we are cartronix cluster repairs in waterlooville, we do not repair or sell PS5 s we are cartronix.co.uk we only repair instrument clusters from cars

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Quick to answer the phone & book you in. The cluster repair was done within an hour plus there’s a costa near by while you wait. Could not recommend this company enough

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Repairs to Fiat Ducato instrument cluster

Repairs to the instrument cluster on my motor home were carried out as promised in about an hour. All instruments now work and have a lifetime warranty. As a bonus the welcome smile was fantastic, service first rate. Would recommend Cartronix to anyone if they have faulty instruments in their vehicle. Well done

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic quick and friendly service.

Fantastic quick and friendly service.
I had an issue with my Ford Focus 2009 instrument cluster . knowing it's been sorted is such a relief and journey home was alot less eventful bar storm Eunice weather then journey down with cluster lighting up like a Christmas tree.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

From the first phone call to dropping…

From the first phone call to dropping off the car we were hugely impressed! The service was amazing and the staff friendly and helpful!! I would highly recommend them and while you’re waiting a cup of tea and a sausage and tomato sandwich at Sainsburys is a must!!!

February 17, 2022
Unprompted review

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