Fast delivery service and good case design. But the case is not dirty-resistant. It is very disappointed that even though you have good service in delivery and good product design, the product is not... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The material of the case is good and smooth. The case is slim. The picture is well- printed. Good choice of illustrator. Yet the customer service is not good. The delivery email was sent o... See more
Fast delivery and prompt response. Encounter an issue and the team is able to check for me and resolved it. Very reliable and most importantly the casings are good!
The experience was great in both searching the are work and the purchasing experience. After arrival, the case is build perfectly, the print is awesome, and the textured sides are great!
Company details
Written by the company
The Intersaction of Art and Protection Connecting unique artworks, Caselism opens up the door to the design world for you to explore different styles of design that fits your personal taste through our protective cases.
Contact info
Hong Kong
- info@caselism.com
- caselism.com
3.9
Great
43 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I chose the wrong case series and wanna…
I chose the wrong case series and wanna refund. I send two emails and no response.
August 29, 2023
Reply from caselism.com
Hi,
We followed up with you enquiry and please keep an eye on your email for our responses.
The paint is peeling off after using…
The paint is peeling off after using for 2 months. The worst experience of buying a phone case I’ve had.
June 1, 2023
The case quality is quite good
The case quality is quite good. The graphic is great! But the hole for phone strap is too small. my strap cannot pass the hole.
July 23, 2023
Second purchase
Second purchase, staff changed the defect products for me once they received my email feedback. Great service!
June 28, 2023
The picture on the phone case is…
The picture on the phone case is blurred. I cannot accept it with the pice of $349.
July 3, 2023
Reply from caselism.com
A replacement has been sent to you. Sorry for the inconvenience caused.
Good case but poor service
The material of the case is good and smooth.
The case is slim.
The picture is well- printed.
Good choice of illustrator.
Yet the customer service is not good.
The delivery email was sent out to say it was ready to be delivered.
But the case was sent out 2 days later. The delivery email gave me false expectation of the delivery date.
In addition to this, it was said there would be a surprise if I show off the case and tag them in ig. I did so but no response from the company. I felt disappointed with this.
May 9, 2023
Good quality and light weight
May 8, 2023
Fast & pretty
April 11, 2023
Very happy with the case for my…
Very happy with the case for my daughter's birthday. Absolutely gorgeous!!!!!
March 30, 2023
Nice case and good customer service
The print looks very pretty however the case has a unpleasant smell. The shop reached out to me in one day and sent me a new one. Pleasant experience!
March 15, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.