Cash App Reviews 27,514

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the app's ease of use and efficiency for managing finances, including sending and receiving money, and appreciate its user-friendly interface. Many consumers find the payment process straightforward and quick, often noting the convenience of direct deposits and the ability to borrow funds when needed. People also value the various discounts and offers available, which help them save money on purchases, and praise the positive impact on their financial security. However, some customers also noted issues with account security, reporting unusual account activity and difficulties with resolution processes. A few other people also felt that the company's policies regarding personal funds were restrictive, particularly concerning withdrawal limits. Additionally, some reviewers experienced unexpected account closures or reductions in overdraft limits, leading to frustration and a lack of transparency.

What people talk about most

Application

Clients share positive opinions on the app, with many praising its convenience for daily finances, sending... See more

Payment

Reviewers mention positive feedback about payment, highlighting its ease and convenience for various... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the app's ease of use,... See more

Discount

People report positive experiences with discounts and savings. Many reviewers appreciate the regular deals,... See more

Price

Consumers find price to be positive. Many reviewers appreciate the ability to save money, with some... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve had a really great experience using Cash App. It’s honestly made managing my money so much easier compared to dealing with a traditional bank. Everything is straightforward, quick, and super user... See more

Company replied

Rated 5 out of 5 stars

I didn’t know about the offers until our host at Too Golf informed me to click on it and it saved me $20 off my total at Top Golf. The experience was Fun and my family and I will definitely use look f... See more

Company replied

Rated 5 out of 5 stars

I've had cash app as my primary checking for 5 years now and it has come such a long way. Between the free overdraft coverage (w/direct deposit) and their "borrow" function CashApp has given me a sens... See more

Company replied

Rated 5 out of 5 stars

Cash app is the easiest fastest way to receive your funds through someone else or having your bank set up with them. They are just the best! Direct deposit is easy and fast getting money from one pers... See more

Company replied


Company details

  1. Money Transfer Service
  2. Financial Consultant

Information provided by various external sources

Instantly send money between friends or accept card payments for your business. Cash out to your bank instantly.


Contact info

  • Market Street 1455, 94103, San Francisco, United States

  • cash.app

4.6

Excellent

TrustScore 4.5 out of 5

28K reviews

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Rated 5 out of 5 stars

Cash app has improved tremendously in…

Cash app has improved tremendously in my opinion! They help me save my money, have great offers & their customer support has improved as well!!!

March 25, 2026
Unprompted review
Cash App logo

Reply from Cash App

Hey Toni, it is great news that you're having a positive experience with the app and our customer service as well as it can help you save money and gives you good Offers. We really appreciate you taking the time to leave us a review! If you require any help, we are here to assist you at: https://help.cash.app/3128.

Rated 4 out of 5 stars

I trust Cash App

Cash App is one of the best banking services out there

March 29, 2026
Unprompted review
Cash App logo

Reply from Cash App

You’re too kind, Brittany! Thank you so much for posting this review. Hopefully you’ll never need it, but we’re always here to help at: https://help.cash.app/4v49o8K.

Rated 3 out of 5 stars

I love the app

March 29, 2026
Unprompted review
Cash App logo

Reply from Cash App

Hey there, it is nice to hear you love the app, and we appreciate you taking the time to leave this post. If you need us, we’ll be here to assist you at: https://help.cash.app/3128.

Rated 5 out of 5 stars

I love using cashapp

I love using cashapp. I started using it in the 11th grade just so my mom could sen me money back and forth when I needed it to me older now as my own bank and getting paid from my job. Never had an issues with cashapp. I love it!!

March 29, 2026
Unprompted review
Cash App logo

Reply from Cash App

We're happy to hear that you love Cash App, Faith. Thank you for being part of the Cash family! If you have any questions or need any assistance, please don't hesitate to reach out through any of these channels: https://help.cash.app/3128.

Rated 5 out of 5 stars

Once you been working with him for a…

Once you been working with him for a while they trust you to even loan your money

March 24, 2026
Unprompted review
Cash App logo

Reply from Cash App

We are glad to hear you are enjoying Cash App and the benefits we provide such as the Borrow feature. Keep in mind that we're just a message away in case you need our help: https://help.cash.app/3128.

Rated 5 out of 5 stars

Solid!

I love cash app! I've been able to grow and get more money and more options as I pay things on time and it just really helps out in between paydays.

March 26, 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you, Joe! We are so glad to hear that you are loving Cash App, and we appreciate you taking the time to provide this feedback. Don't forget we're always here to help if you need us: https://help.cash.app/41zCjDP.

Rated 5 out of 5 stars

No delays

No delays. It’s fast, quick and easy to work with. Maybe an easier way to pay another person instead of typing in their username

March 28, 2026
Unprompted review
Cash App logo

Reply from Cash App

Hey Kim, we're glad you find us fast and easy to work with. Thanks for the kind post. If you have questions or need help, you can reach out through our contact options here: https://help.cash.app/3128.

Rated 4 out of 5 stars

I like Cash App because I can lock my…

I like Cash App because I can lock my card and if someone changes me for something I did not receive or didn’t do I can get my money back

March 28, 2026
Unprompted review
Cash App logo

Reply from Cash App

We’re so glad to hear you’re liking the app and appreciate you taking the time to leave this nice review. If you ever need assistance, we’ll be here to help at: https://help.cash.app/3128. Have a wonderful day!

Rated 5 out of 5 stars

Helps hold money

February 28, 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you for being part of the Cash family, Brielle. If you ever have questions or need our help, please don't hesitate to reach out to us here: https://help.cash.app/4bEqAd7.

Rated 5 out of 5 stars

I love Cash App it makes it easy to get…

I love Cash App it makes it easy to get my deposit

March 28, 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you for providing this high praise, Beatrice! It is amazing to see that you are loving Cash App. If there is anything we can ever assist you with, please let us know: https://help.cash.app/4cd1J08.

Rated 5 out of 5 stars

Cash App is just so convenient

Cash App is just so convenient, especially when paying at the pump. Most cards want to hold $100 while paying for gas, but not Cash App. You can have $5 and still be able to pay for gas at the pump.

March 27, 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you for this great rating, Angel! We are so happy to hear that you are having a great experience with Cash App. If you ever need our assistance, just message us, here: https://help.cash.app/3128

Rated 5 out of 5 stars

Love it .

Love it .. been with Cash App… for the past 10 years.. wouldn’t go nowhere else

March 28, 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you, Amber! We are so glad to know you are loving Cash App, and we appreciate you taking the time to provide this feedback. If you ever need our assistance, just message us, here: https://help.cash.app/3128.

Rated 5 out of 5 stars

The experience has been great

The experience has been great. Cash App functions like a bank now and it’s been so beneficial

March 28, 2026
Unprompted review
Cash App logo

Reply from Cash App

This is so nice to hear, Izabel! Thank you for taking the time to share your experience with us. We hope things continue to run smoothly, but if you ever need us, we are just a message away: https://help.cash.app/4tkmv3T.

Rated 5 out of 5 stars

I like it it really cool I’ve made many…

I like it it really cool I’ve made many purchases with it and yea

March 28, 2026
Unprompted review
Cash App logo

Reply from Cash App

Hi there, thanks for sharing this review. We are so glad to hear you like Cash App. In case you ever need us, please contact us directly with this link: https://help.cash.app/3PtIbfn.

Rated 1 out of 5 stars

Cashapp will let you get robbed

Horrible customer service I have now been robbed by Walmart delivery twice and clearly have pictures I sent to cashapp for the dispute and cashapp was no help at all their dispute team is a bunch of dummies... I have my direct deposit set up with cashapp but not for long I don't need a bank that won't go to bat for me when my money gets taken cashapp is the worst would not recommend them to anyone.
UPDATE! I am not contacting support because you will just keep saying the same thing that you are not going to do anything you are just trying to make yourself look like you didn't screw me over you want to change my mind then get my money back otherwise fly a kite

March 27, 2026
Unprompted review
Cash App logo

Reply from Cash App

Hi Izzy, we understand your concern about your dispute and the experience with the support team after sharing evidence. Our team can review the transactions and dispute status to provide more information. Please contact our team: https://help.cash.app/3128

Rated 5 out of 5 stars

It's a very good way of controlling…

It's a very good way of controlling your own money love the fact you buy stocks

March 28, 2026
Unprompted review
Cash App logo

Reply from Cash App

Hi Danielo, this is so nice to hear! Thank you for taking the time to leave this review. We hope you never need it, but always feel comfortable using this link to get in touch with us if you ever require assistance: https://help.cash.app/3128.

Rated 5 out of 5 stars

Cash app has always been easy and…

Cash app has always been easy and amazing to use. Playing cash apples has brought a whole new level of love and excitement for this app

March 24, 2026
Unprompted review
Cash App logo

Reply from Cash App

Hi there, thank you for this great rating! We are so happy to hear that you are having a great experience with Cash App. If you ever need our assistance, just message us, here: https://help.cash.app/3128

Rated 5 out of 5 stars

Great

Great experience

March 27, 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you for this great rating, Shaun! We are so happy to hear that you are having a great experience with Cash App. If you ever need our assistance, just message us, here: https://help.cash.app/3128

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