Cashaa Reviews 82

TrustScore 2 out of 5

2.1

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See what reviewers are saying

Rated 1 out of 5 stars

I am extremely disappointed with Cashaa. I currently have no access to my assets — neither through the mobile app (iOS or Android) nor via the browser. My funds are effectively locked without... See more

Rated 5 out of 5 stars

Very professional team under the dynamic leadership log kumar Gaurav. Invested during ico. We are on major down w.r.t ico price due to fact that team is concentrating on product rather than waisting m... See more

Rated 1 out of 5 stars

Since a few days I found out that I can't send or trade any of my funds, any fiat, crypto nor deposit (luckily!)!! It's frozen, or gone!? While Cashaa recently sent me an email with best wis... See more

Rated 1 out of 5 stars

I opened the business account earlier this year and tried to deposit $100 on the 19th of May 2023 from my business UK Wise account to confirm that it is working. It is the 21st of October and they n... See more

Company details

  1. Financial Institution

Written by the company

Cashaa began in June 2016 with the mission to bridge the gap between traditional finance and the cryptocurrency world by providing a comprehensive and user-friendly crypto banking platform. Having made a lot of headway in pursuit of this goal by banking more than 500 of the biggest crypto companies in the world, we are stepping into a new era of Cashaa. Our mission is now to bring the same trust, reliability and security that we have provided our Business customers to personal users worldwide by achieving the following milestones. Cashaa, available on Android and iOS offers an all-in-one app which helps you buy, earn, borrow and spend crypto globally. You can earn up to 26% APR on stablecoins and up to 18% APR on bitcoin and crypto. You can also borrow against crypto at interest rates starting from 0% p.a.


Contact info

  • Provincia San José, Cantón Santa Ana, Pozos, Forum Uno, Edificio G, Primer Piso, Oficinas NCC Law, 10901, Santa Ana, Pozos, Costa Rica

  • admin@cashaa.com
  • cashaa.com

You should know

2.1

Poor

TrustScore 2 out of 5

82 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with Cashaa.

I currently have no access to my assets — neither through the mobile app (iOS or Android) nor via the browser. My funds are effectively locked without any explanation.

What is even more concerning is the complete lack of customer support. I have sent 17 emails and support tickets and have not received a single response.

For a financial service handling customer funds, this is unacceptable. Transparency and support are essential, and both are completely missing here.

I strongly urge Cashaa to respond immediately and resolve this issue. Until then, I cannot recommend this platform to anyone

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

6 months of deposit freeze, no reason, still no visible deadline.

Almost 6 months, starting from September 2025 this platform hold users money in custody. Without preventive notice they just shut down all withdrawals. All deposoted money is frozen starting from that period. Reasons? There is no reson, because they changing it every week. DO NOT trust this indian scammy platform your funds, if you heard about cashaa somewhere of from someone. Just imagine how you lend your money to "trusty" friend, and after one month he just disappear without any word. That is cashaa in one sentence. At this point waiting is just waste of time. They moved to Costa-Rica, where client regulatory protection is very weak. Add six monts of money blockage and you`ll get the picture. Thousands of dollars is almost certainly gone. And not only invested in their CAS token, but also deposited money, Fixed or Flex deposits. All promises, dedlines was broken several times througout this monts and until today - no visible posibility to get our money back. DON`T make your ways with cashaa.

1 month update: no movements at all. Scammy indians probably bankrupted and feeding their community with "soon" once a week. Whole platform is frozen. Last updates was when they released their updated app and site 12.02.2026. Spoiler: neither is working well. Since then - no news, no posting, nothing. To everyone who searching info about this company know this: it`s dead and those indian scammers (Saswat Das, Amjadraza Khan as they named) just stole their user`s money or lost them in some poor internal management process. Once again DON`T use cashaa. Oh wait, you couldn`t. Even deposits are not working for 7 months.

25.04.2026 Update. Finally some news, something worth sharing with someone who wonders what`s wrong with cashaa. No, hold your horses, that is NOT good news, There is no such thing with indian scammers. For 2 days their app and site is down. "Google Play requierment" and "Domen issues" they say. And yeah still no withdrawals and still more BS with "soon" in a Telegram chat. Please make sure to contribute in a Cashaa downfall.

04.05.2026 Update
Check this out, I just can`t NOT to share this BS with anyone who can come across my review. Today`s update. Try to count the amount of "FINAL" here:
Official Update: Cashaa Platform Status
May 4, 2026
Status: Documentation Processing & Final Review

• Final Legal Review: The settlement process is currently in the hands of the legal teams as they conduct a final review of the transfer documentation. 

• Administrative Completion: We are moving through the final administrative requirements necessary to execute the asset movement.

• Liquidity Activation: Completion of this review remains the final step to unlock the liquidity required to restart withdrawals and restore full platform services.
Bottom Line: The process is in the final stages of legal review. We are focused on the swift conclusion of this administrative phase to reopen the platform.

I counted 5, what`s your result? That`s just sad. I hope cashaa will FINALly die ASAP. World has never seen such level of helpness and pityness.

06.05.2026 Update. Quite the commotion lately with this platform. I wonder if it have to do something with BTC price raising which is exactly what they wited for. Anyway, you might wonder: "what this lunatic that updated his revies for like forever want to tell here?". Hold on tight. Today saswat shred a link... to... ANOTHER version of their site. Work in progress (like they can release their products fully and in time) and just load of crap. I wonder if their platform gain at least 1% of it`s functionality when they release the site. Otherwise it`s just madness. Spending money, human resources to develop ANOTHER site (another from february 2026) to promote their NOT WORKING platform and STILL NOT WORKING APP. How someone can drown a 10-year old company in a mud like this. That`s indian trademark for you. And I`m not done yet, here`s the topping. Cherry on top. Someone from cashaa team is censoring their TG chat. They are deleting any messages related to Kumar (ex-CEO and main figure responsible for caashaa downfall) and denying any connection with him. If he is nobody now for cashaa, then why bother, right? I`ll tell you why. Simply because Kumar is STILL running things on cashaa. They just trying their best to cover for him. That`s all. Spread #cashaascam.

18.05.2026 update. Yes, I`m still here. Just a brife notice from new "weekly update". Indian scammers launched... REFERRAL PROGRAM LMAO!!! App isn`t working, trust flushed for the last 8 months, cant deposit/withdraw anything BUT! We get fing referral program... Who is gonna use it!? And HOW is it supposed to be used when there is no functionality at all? OMG... spread #cashaascam. Let everyone know that #cashaa is indian scammers.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away untill futher notice!

Since a few days I found out that I can't send or trade any of my funds, any fiat, crypto nor deposit (luckily!)!! It's frozen, or gone!?

While Cashaa recently sent me an email with best wishes and all, nothing about this. When contacting helpdesk by mail, they reply: "Thank you for contacting us regarding withdrawals.
Please note that due to ongoing regulatory restructuring, withdrawals are currently paused across the Cashaa platform for all user accounts.
We will notify you as soon as withdrawals are resumed. We apologize for any inconvenience and truly appreciate your patience and understanding during this time.

Best regards,
Team Cashaa"

WHAT!!! Unbelievable, as I told, without notice.. So I am guessing my crypto's are gone. Trust went straight to rock bottom levels. What can I say. I will update! Untill that moment, stay away from Cashaa!!

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable company with the best rates

I've been with Cashaa since their ICO launch in 2017 and never had any problems with my funds. No issues with security, no issues with withdrawals and no issues with support. I follow all discussions on telegram and staff is always responding.

They offer the absolute best earn rates available on the market and never missed a payout.

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

THIEVING B'S

Do not give these thieving individuals any money. I bought in on their IPO in 2017 and after multiple contacts I've NEVER see a cent.

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

Business account - lost deposit

I opened the business account earlier this year and tried to deposit $100 on the 19th of May 2023 from my business UK Wise account to confirm that it is working. It is the 21st of October and they never located the funds. After sending the transfer receipt and filling out multiple forms they stopped replying to my emails.

It is a fraud service please be cautious!

May 19, 2023
Unprompted review
Rated 1 out of 5 stars

Extremely poor customer support and no…

Extremely poor customer support and no contact whatsover following i triwd to contact multiple times via email regarding kyc

October 2, 2023
Unprompted review
Cashaa logo

Reply from Cashaa

Dear user,
Thank you for sharing your feedback. Our investigation into your experience has revealed the issue with your KYC was due to using an unapproved identity document. Please note that KYC is an automated process at Cashaa. The support team has promptly responded with the resolution for each ticket raised by you. However, the advice has not been heeded as yet. We would request you to retry the KYC with valid document(s).

Rated 5 out of 5 stars

Easy to use app

Easy to use app. Responsive support team. Prompt service. Good interest rates. Good option for HODLing as well as trading

August 14, 2023
Unprompted review
Rated 1 out of 5 stars

DON'T TRUST CASHAA

DON'T TRUST CASHAA.
Everything they publish online makes them seem like a reliable banking option but don't be fooled, they are a dodgy company and you should NOT TRUST THEM WITH YOUR MONEY OR CRYPTO.

May 3, 2023
Unprompted review
Cashaa logo

Reply from Cashaa

We have been serving crypto companies for seven years worldwide with our products. Questioning our credibility is out of the question here. Everything posted is trustworthy.

But we also take compliance seriously and do ensure we don’t let scammers and unwanted elements have access to financial tools and solutions. It may be possible that due to our strict compliance, we have to closed your accounts or deactivated some features. If you have any queries, don't hesitate to contact support, and our relationship managers will do their best.

Rated 1 out of 5 stars

SCAM - steer clear

Do not trust this bank! They will feed you lies about their products to draw you in.
Will tell you what you want to hear to get you to pay the premium fee, I have been mis-sold a premium account completely!
SCAM - steer clear

UPDATE: sent another email regarding my grievance as prompted by the reply on here, IGNORED!
Backs up my point that CASHAA will advertise as an honest company when in reality they are untrustworthy. GO ELSEWHERE DO NOT TRUST!

March 23, 2023
Unprompted review
Cashaa logo

Reply from Cashaa

Hello Finlay,
We have a network of more than 500 companies in the crypto space as our happy customers who we have helped in their crypto and banking journey. We also have a very stringent sales and compliance process to ensure zero instances of mis-selling. Kindly get in touch with us at support@cashaa.com with the details of your grievance so that we could provide you with the appropriate solution.

Rated 1 out of 5 stars

SCAM BANK.

SCAM BANK.
DO NOT GIVE THEM YOUR MONEY
ABSOLUTE CON

April 14, 2023
Unprompted review
Cashaa logo

Reply from Cashaa

We have a network of more than 500 companies in the crypto space as our happy customers who we have helped in their crypto and banking journey. We also have a very stringent sales and compliance process to ensure zero instances of mis-selling. Kindly get in touch with us at support@cashaa.com with the details of your grievance so that we could provide you with the appropriate solution.

Rated 1 out of 5 stars

WORST BUSINESS "BANK"

we paid an extortionate amount of money for a business account with this "fake bank" they dont even have proper payment system integrated all payments are done manually, we have waited now 4days since initiating a payment it is still pending, the support is the worst they just say "our team is handling it" what is the to handle? it should be automatic sent like every other bank, how can a business use this service as intended if they cant make payments in a prompt manner

DO NOT TRUST THESE SCAMMERS

February 3, 2023
Unprompted review

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