CashForCars.com Reviews 

8,844
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 924 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process incredibly easy, straightforward, and stress-free, from setting up transactions to vehicle pickup. Many praised the staff and drivers for being polite, professional, courteous, and knowledgeable, highlighting excellent customer service and communication. Reviewers often received higher offers compared to other companies, with some even reporting increased offers. However, some customers also noted issues with price discrepancies, where initial online offers were significantly reduced upon vehicle inspection or pickup. Additionally, a few people experienced difficulties with customer service, citing challenges in understanding representatives, repeated document requests, and unhelpful agents leading to prolonged resolutions.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the quick responses, accurate... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers reporting fair and... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the process as... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some experiencing excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Easy fast and fair, CashForCars.com made selling my old vehicle straightforward and stress free. Free pickup, quick payment, and great service


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.4

All reviews

(8,844)

895 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was the smoothest transaction…

This was the smoothest transaction ever. The auditor was prompt, friendly and professional. I really expected a long drawn out process; however, it was just the opposite. From my contact with Jessica to receiving the cash for my car was absolutely no hassle. They respected my time and gave me more than I expected for my car. I am still amazed at this process. I would tell anyone wanting to sell their car to reach out to Top Dollar. I would like to thank the staff of Top Dollar for assisting me in this process!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

EEvery one was very informative

EEvery one was very informative. I was nervous only talking to people on the phone about everything. But it was legit. And each person I talked to was helpful and understanding when paper work tok longer than expected.

February 6, 2026
Rated 5 out of 5 stars

Easy to work with.

All the people I spoke with were courteous and knowledgeable. After supplying the photos they requested, their offer came quickly and they didn't delay assisting in arranging for pickup of the vehicle.
The only downside was that they didn't notify me that they weren't going to pick up the vehicle on the date that was first arranged. I understand that the snowfall that we had made travel difficult but a text or phone call would have been nice.

February 10, 2026
Rated 4 out of 5 stars

UPDATED and happy

UPDATE: A representative from CashForCars (Faith), called and successfully rectified the situation. I explained my situation, and she was very helpful in fixing everything. Thank you. 😊

VERY disappointed!!! NOTE: read ALL the "fine print"! I was "offered" a specific amount for my car.... BUT, upon meeting up with the towing company, the amount drastically reduced!! Add to that, the language barrier of individual towing, made things even worse. I personally will NEVER trust this company again

February 12, 2026
Unprompted review

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