Cash for Gold USA Reviews 

2,187
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,229 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that selling precious items is remarkably simple, transparent, and fast, making the entire procedure completely stress-free for first-time sellers. People deeply appreciate the friendly guidance provided throughout the transactions, ensuring everyone feels comfortable and well-informed from the very beginning until the end. Some reviewers were not happy with the initial estimates, mentioning that the first appraisal values calculated online were significantly lower than anticipated. Despite these financial discrepancies, customers frequently note that support representatives are approachable and willing to discuss fair adjustments upon request.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast, efficient, and professional... See more

User experience

Users describe positive interactions with user_experience, highlighting that the process is consistently... See more

Price

Customers consistently note positive experiences with price, highlighting fair and reasonable quotes for... See more

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful, courteous, and professional... See more

Payment

Customers had positive experiences with payment, highlighting fast payouts and smooth transactions that often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having never used a service like this before, I really wasn’t sure what to expect. The entire process ended up being much easier than I imagined. Communication was excellent every step of the way, a... See more

Company replied

Rated 5 out of 5 stars

The transaction was so smooth and quick! I sent in quite a bit of jewelry and coins and was hoping for a larger amount, but considering what they could keep, the price which was $470 seemed fair. They... See more

Company replied

Rated 5 out of 5 stars

Not gonna lie I was alittle skeptical about mailing in gold jewelry but im glad I did. They did great on communication from start to finish. Very honest and forthcoming with information. First offer w... See more

Company replied

Rated 5 out of 5 stars

Fast friendly service. It took less than 24 hours from the time I dropped off FedEx envelope to the time I received my appraisal. I will definitely recommend and use Cash for Gold USA again in the fut... See more

Company replied


Company details

  1. Gold and Silver Trading Company

Written by the company

Sell your gold to Cash for Gold in USA and get more money than our competitors. We buy gold, silver and diamonds in any form like coins, jewelry, Rolex watches, engagement bands, gold chains, sterling silver flatware and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(2,187)

1,226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Money refund was quick.

Money refund was quick.

August 12, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Jenny, we are glad everything was handled quickly and without unnecessary waiting. Making sure payments are processed promptly is an important part of the experience at Cash for Gold USA. Thank you for your business and for taking a moment to leave us a review!

Rated 5 out of 5 stars

This transaction was seamless.ones…

This transaction was seamless.ones hesitant, but reviews excellent. Fair price with prompt, clear instructions. Instant payment. I highly recommend this business. Trustworthy.

August 12, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Arthur, earning your trust means a great deal to us, especially knowing you had some hesitation at the beginning. We are thrilled that the experience with Cash for Gold USA proved to be seamless, with clear instructions, a fair offer, and payment arriving right away. Thank you for taking a chance on us and for recommending our team to others. We truly appreciate your confidence in us!

Rated 5 out of 5 stars

Every experience has been prompted and…

Every experience has been prompted and hassle free

August 12, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Angela, four experiences with us is a compliment all by itself! We are grateful that Cash for Gold USA continues to be a company you can count on for a smooth and hassle free transaction. Thank you for coming back to us time and again. We truly value your continued business and look forward to the next one!

Rated 5 out of 5 stars

Not worthless after all

Sent in a bunch of jewelry I took to the pawn shop and they told me it had no value what so ever. I sent it to gold USA and now im getting a fat check for "worthless" jewelry!

August 12, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Joella, we have to admit, this one made us smile! There is something pretty satisfying about finding out that your supposedly "worthless" jewelry is actually worth a fat check. We are so glad you decided to get another opinion and gave Cash for Gold USA a shot. Thank you for trusting us with your jewelry, and enjoy that check!

Rated 5 out of 5 stars

I actually have a good experience

I actually have a good experience, it is so easy for me to send my jewelry over. I love their service even though we didn't have a good deal,Thank you.

August 10, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Abigael, thank you for giving Cash for Gold USA the opportunity to evaluate your jewelry. While we were not able to reach a deal this time, we are so glad to hear that you still had a positive experience and found the process simple and convenient. We believe great service matters whether a customer decides to accept an offer or have their items returned. We truly appreciate your kind words, your understanding, and the chance to work with you. We hope we have another opportunity to earn your business in the future!

Rated 5 out of 5 stars

They have done everything they said…

They have done everything they said they would.

August 11, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Marty, there is a lot packed into that simple statement, and we appreciate it. Doing exactly what we say we will do is one of the most important ways we can earn a customer's trust. From shipping and appraisal to communication and payment, we want customers to know they can rely on Cash for Gold USA to follow through. Thank you for putting your confidence in our team and for taking the time to share your experience.

Rated 5 out of 5 stars

Top notch customer service

Top notch customer service! When I was disappointed in the first offer and reached out, they were prompt in responding and communicated to provide me with an acceptable offer. And once I accepted, I immediately received payment via PayPal. I would definitely recommend their services!

August 11, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Tina. We’re glad our team was able to address your concerns, communicate with you throughout the process, and work toward an outcome you felt comfortable with. Providing responsive service and making sure customers feel heard is a priority for us. We appreciate your recommendation and thank you for choosing Cash for Gold USA.

Rated 5 out of 5 stars

Quick, Reliable, and Fair

Everything went quickly and were willing to work with me to come to an amount we were both happy with.

August 11, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Catherine. We’re glad our team was able to work with you and find an outcome that felt right for everyone involved. We believe clear communication and a smooth process are important parts of every transaction. We appreciate you choosing Cash for Gold USA and taking the time to share your feedback.

Rated 5 out of 5 stars

Very good communication fair prices

August 11, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your feedback, Des. We’re glad to hear that our communication and service helped create a positive experience. Providing fair offers and keeping customers informed throughout the process are priorities for our team. We appreciate you choosing Cash for Gold USA and taking the time to share your experience.

Rated 5 out of 5 stars

Everything work out great

Everything work out great! No complaints with the price. Great experience, I would recommend for this service. Definitely will use it again! Thank you so much!!

August 11, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for the great review, Jerome. We’re happy to hear everything worked out well and that you had a positive experience from start to finish. Our goal is always to make the process simple, transparent, and convenient for our customers. We truly appreciate your recommendation and look forward to working with you again in the future.

Rated 5 out of 5 stars

Efficient transaction..

Excellent when sending/shipping/package is fast, very communicative, they highly put customers on a top priority. However, due to a price of metals fluctuates and Payments are fairly satisfied.

August 10, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Felix. We’re glad to hear that the shipping process, communication, and customer service met your expectations. We understand that precious metal values can fluctuate, and we appreciate your recognition that our team works to provide a smooth and transparent experience throughout the process. Thank you for choosing Cash for Gold USA.

Rated 5 out of 5 stars

AAA Awesome send another pack fast

August 7, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for the great feedback, Fennetta! We’re happy to hear you had such a positive experience and that you’re ready to send more items our way. We appreciate your continued trust in Cash for Gold USA and look forward to helping you again with your next shipment.

Rated 5 out of 5 stars

Extremely quick and satisfying…

Extremely quick and satisfying experience!

August 7, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Lisa. We’re glad to hear that your experience with Cash for Gold USA was quick, smooth, and satisfying. Our goal is to make selling your precious metals as simple and convenient as possible while providing excellent service every step of the way. We appreciate your support and thank you for choosing Cash for Gold USA.

Rated 5 out of 5 stars

Wonderful service and efficiency

Wonderful service and efficiency

August 7, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for the wonderful review, Niiki. We’re grateful to hear that you experienced the efficiency and level of service we strive to provide at Cash for Gold USA. Our goal is to make the process simple, transparent, and convenient from start to finish. We appreciate your trust and thank you for choosing Cash for Gold USA.

Rated 5 out of 5 stars

Very professional definitely a Fabulous Experience

Nicole was very professional and explained everything thoroughly so I knew what I was doing. I appreciate the speediness and am grateful to have found this particular company!
Thank you,
Michelle

August 6, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Michelle. We’re thrilled to hear that Nicole provided the professional guidance and clear communication you needed throughout the process. At Cash for Gold USA, we know that selling precious metals can feel unfamiliar, so our team is committed to making every step simple and comfortable. We appreciate your trust and are grateful you chose Cash for Gold USA.

Rated 5 out of 5 stars

Process was easy and fast.

Process was easy and fast.

August 7, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for your 5-star review, JE! We're happy to hear your experience was easy and fast. At Cash for Gold USA, we work hard to make the entire process as simple, convenient, and efficient as possible from start to finish. Your feedback lets us know we're delivering the experience we strive to provide every day. We truly appreciate you choosing Cash for Gold USA and taking the time to share your experience. Thank you again for your support, and we hope to serve you again in the future!

Rated 5 out of 5 stars

It has been a pleasure doing business…

It has been a pleasure doing business with you.

August 7, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you so much, Pauline, for your kind words! It was truly our pleasure to work with you as well. At Cash for Gold USA, we strive to make every transaction smooth, professional, and enjoyable, so we're delighted to hear you had a positive experience. We sincerely appreciate your trust and the opportunity to earn your business. Thank you for taking the time to leave a review, and we look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Very Efficient and Kind!

August 7, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you, Bruce, for your wonderful review! We're delighted to hear that you found our team both efficient and kind. Providing fast service while treating every customer with courtesy and respect is something we take great pride in at Cash for Gold USA. We truly appreciate you taking the time to share your experience and are grateful for the opportunity to earn your business. Thank you for choosing Cash for Gold USA, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Fast and safe service will use again…

Fast and safe service will use again !!!!!

August 6, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for the wonderful 5-star review! Knowing that you felt confident and secure throughout the process means a great deal to us. Our goal is to make selling your valuables as convenient and worry-free as possible while keeping everything moving quickly from start to finish. We're grateful for your trust and even more excited to hear you'd use Cash for Gold USA again. Thanks for choosing us, and we appreciate your support!

Rated 5 out of 5 stars

Fast friendly service

Fast friendly service. It took less than 24 hours from the time I dropped off FedEx envelope to the time I received my appraisal. I will definitely recommend and use Cash for Gold USA again in the future. 5 stars

August 6, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for the fantastic review! We're so glad to hear everything moved quickly and smoothly from the moment you dropped off your FedEx package to receiving your appraisal. Providing fast, friendly service and keeping the process simple is exactly what we strive for. We truly appreciate you trusting Cash for Gold USA with your valuables, and it means a lot that you'd recommend us to others. We look forward to helping you again whenever you need us. Thanks again for the five stars!

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