Cash for Gold USA Reviews 

2,187
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,229 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that selling precious items is remarkably simple, transparent, and fast, making the entire procedure completely stress-free for first-time sellers. People deeply appreciate the friendly guidance provided throughout the transactions, ensuring everyone feels comfortable and well-informed from the very beginning until the end. Some reviewers were not happy with the initial estimates, mentioning that the first appraisal values calculated online were significantly lower than anticipated. Despite these financial discrepancies, customers frequently note that support representatives are approachable and willing to discuss fair adjustments upon request.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast, efficient, and professional... See more

User experience

Users describe positive interactions with user_experience, highlighting that the process is consistently... See more

Price

Customers consistently note positive experiences with price, highlighting fair and reasonable quotes for... See more

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful, courteous, and professional... See more

Payment

Customers had positive experiences with payment, highlighting fast payouts and smooth transactions that often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having never used a service like this before, I really wasn’t sure what to expect. The entire process ended up being much easier than I imagined. Communication was excellent every step of the way, a... See more

Company replied

Rated 5 out of 5 stars

The transaction was so smooth and quick! I sent in quite a bit of jewelry and coins and was hoping for a larger amount, but considering what they could keep, the price which was $470 seemed fair. They... See more

Company replied

Rated 5 out of 5 stars

Not gonna lie I was alittle skeptical about mailing in gold jewelry but im glad I did. They did great on communication from start to finish. Very honest and forthcoming with information. First offer w... See more

Company replied

Rated 5 out of 5 stars

Fast friendly service. It took less than 24 hours from the time I dropped off FedEx envelope to the time I received my appraisal. I will definitely recommend and use Cash for Gold USA again in the fut... See more

Company replied


Company details

  1. Gold and Silver Trading Company

Written by the company

Sell your gold to Cash for Gold in USA and get more money than our competitors. We buy gold, silver and diamonds in any form like coins, jewelry, Rolex watches, engagement bands, gold chains, sterling silver flatware and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(2,187)

1,226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything went very well

Everything went very well. I was given 2 quotes and Norm took care of everything in very timely matter and was very professional. Service was above and beyond. And the price quoted was what i was looking for. Job well done. I will be using your services again.

July 29, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you, Harry! It is wonderful to hear that everything came together just as you had hoped. We're especially pleased that Norm was able to provide two quotes, answer your questions, and make the entire experience smooth, professional, and pressure free. Knowing you received the price you were looking for and service that went above and beyond means a great deal to everyone at Cash for Gold USA. Thank you for your trust, and we look forward to helping you again the next time you're ready to sell.

Rated 5 out of 5 stars

Thousand stars approved

I absolutely can not say enough on how great my service has been. Every detail was communicated to me through the process. Everything was extremely easy and I could have not asked for better service than I have here. I got fair amount and they really did give me the best they could, which I am really thankful for.

July 27, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Reading your review put a smile on our faces, Jessica. Clear communication can make all the difference, especially when you're sending valuables through the mail, so we're thrilled you felt informed and comfortable every step of the way. It's also wonderful to know we were able to provide an offer you felt was fair and competitive. Thank you for placing your trust in Cash for Gold USA and for such an incredibly generous recommendation. Your support truly means the world to us.

Rated 5 out of 5 stars

This was a very easy and simple process…

This was a very easy and simple process to complete. I thought it would take longer to receive an offer on my items and I got it the very next day. They were quick about processing everything in a timely manner for me. Thank you, Cash for Gold USA!

July 29, 2026
Unprompted review
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Reply from Cash for Gold USA

Hi, Kara! We love surprising customers with how quickly the process moves. Many people expect to wait several days for an evaluation, so it's great to hear your offer arrived the very next day and everything was handled without delays. Making the experience simple, efficient, and stress free is what we strive for every day at Cash for Gold USA. Thank you for your kind words and for trusting us with your valuables.

Rated 5 out of 5 stars

Great turn around

The expeditious turn around is amazing. They are very transparent on how the process works as well as educating on the retail prices vs the trade in value of my items. Will definitely be using them again.

July 28, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for your wonderful feedback. Daphane. We are thrilled to hear you were impressed with both the speed of the process and the clear communication from our team. At Cash for Gold USA, we believe customers deserve to understand exactly how their items are evaluated, including the difference between retail pricing and precious metal value, so they can make an informed decision with confidence. It means a great deal that you plan to use us again, and we truly appreciate your trust and support.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, fair pricing for items I don’t need any longer. Would do business again!

July 28, 2026
Unprompted review
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Reply from Cash for Gold USA

We truly appreciate your kind words, Kim, and are so glad we could help you turn items you no longer needed into cash through a fast and straightforward process. At Cash for Gold USA, we work hard to provide competitive offers, prompt service, and an experience that is simple from beginning to end. Knowing you would choose to do business with us again is the highest compliment we could receive. Thank you for your trust and support.

Rated 5 out of 5 stars

The customer service was good

The customer service was good I thought they were reasonable after I did not accept the first offer they made a new offer which I accepted

July 28, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Krystle. We are pleased our team was able to work with you and find an offer that you felt was fair. At Cash for Gold USA, we want every customer to feel comfortable asking questions and discussing their appraisal, and we are always happy to review an offer when appropriate. We appreciate your recognition of our customer service and are grateful you chose to complete your transaction with us. Thank you for your business, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Was fast and easy

Was fast and easy. I got more than I was expecting and it went through within hours on PayPal. Great experience.

July 28, 2026
Unprompted review
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Reply from Cash for Gold USA

Amanda! Thank you for taking the time to share your experience. We are delighted to hear the process was quick, easy, and exceeded your expectations. At Cash for Gold USA, we strive to provide competitive offers along with fast payment options, so it is great to know your PayPal payment was completed within just a few hours. We truly appreciate your trust and are grateful for the opportunity to earn your business. We look forward to helping you again whenever you have precious metals to sell.

Rated 5 out of 5 stars

Would recommend

Fast, fair,easy.

July 28, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for your recommendation, Carol. We are happy to hear your experience with Cash for Gold USA was fast, fair, and easy. Our goal is to make selling your unwanted jewelry and precious metals as simple and rewarding as possible while providing excellent service every step of the way. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

They were quick and reasonable price.

July 27, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thanks, Janel. We appreciate you choosing Cash for Gold USA and are happy to hear you had a positive experience. Our team is committed to making the selling process straightforward while providing offers that reflect the value of each item. It is great to know you were pleased with both the speed of your transaction and the outcome. Thank you for your support, and we hope to assist you again whenever you have precious metals to sell.

Rated 5 out of 5 stars

The process was quick and fair

The process was quick and fair. They responded quickly and kept consistently updating. Loved the different payment options available.

July 28, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience. We are delighted to hear the process was smooth from beginning to end and that our team kept you informed every step of the way. Clear communication and prompt updates are important to us, and we are glad the variety of payment options made the experience even more convenient. Thank you for choosing Cash for Gold USA. We truly appreciate your trust and look forward to serving you again in the future.

Rated 5 out of 5 stars

Fast and reasonable offers.

July 28, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Reviews like yours mean a lot because they capture exactly what we aim for every day: a simple process, a fair offer, and no unnecessary delays. We are grateful you gave Cash for Gold USA the opportunity to earn your business and hope we can help again whenever you are ready.

Rated 5 out of 5 stars

Upfront and honest and very reasonable…

Upfront and honest and very reasonable offer

July 16, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Honesty and transparency are values we never compromise on, Anna, so your feedback is especially meaningful to us. We are glad the offer met your expectations and that the entire experience felt straightforward from beginning to end. Thank you for giving Cash for Gold USA the opportunity to earn your business. We hope to be your first choice whenever you have precious metals to sell.

Rated 4 out of 5 stars

Quick communication

Quick communication. Professional.

July 27, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We appreciate that, Scott. Thank you for taking a moment to leave a review. We know prompt communication can make all the difference, and we are pleased our team delivered the professional service you deserved. Everyone at Cash for Gold USA is committed to making the experience smooth, responsive, and stress free. We truly appreciate your business and your support.

Rated 5 out of 5 stars

This was a very easy process for…

This was a very easy process for something that isn’t always fun to do.

July 27, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Hi, Amy! We understand that parting with jewelry or other valuables can sometimes be an emotional decision, which is why we work hard to make the experience as simple and comfortable as possible. It is rewarding to know the process felt easy from start to finish. Thank you for choosing Cash for Gold USA and allowing us to be part of the experience.

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Communication is top notch. Everything is done quickly.

July 27, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Hearing that the entire experience felt effortless is exactly what we hope for. From answering questions to keeping the process moving, our team takes pride in making every step simple and efficient. We're especially glad our communication stood out. Thank you for choosing Cash for Gold USA, and we appreciate you sharing your experience.

Rated 5 out of 5 stars

Super easy

Straight to the point, fast payment, great customer service!

July 27, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We are thrilled to hear your transaction was so effortless, Quinn. Our goal is to make selling your valuables as convenient as possible while providing prompt payment and attentive service every step of the way. Everyone at Cash for Gold USA appreciates your kind words and your trust in our team. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future.

Rated 3 out of 5 stars

The process was quick and easy

The process was quick and easy, but I was disappointed in the amount the company was willing to pay.

July 27, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Tad, thank you for the candid feedback. We are glad the process itself was quick and easy, though we understand the offer did not meet your expectations. Precious metal and jewelry values can vary considerably depending on the items and their resale value, and there is never any obligation to accept an appraisal from Cash for Gold USA. We appreciate you giving us the opportunity to evaluate your items and hope we have the chance to provide a better outcome for you in the future.

Rated 5 out of 5 stars

It was incredibly easy to get some…

It was incredibly easy to get some extra cash.

July 27, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for your review, Pamela! We are happy to hear turning your unwanted valuables into extra cash was such an easy experience. At Cash for Gold USA, we focus on making the process straightforward, secure, and convenient from the moment you request an appraisal kit until your payment arrives. We truly appreciate your trust and hope to have the opportunity to help you again in the future.

Rated 5 out of 5 stars

Super quick and easy

Super quick and easy. I completely recommend and will definitely use again.

July 21, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Knowing you'd trust us with your business again is one of the best compliments we can receive. We work hard to remove the hassle from selling precious metals by keeping the process simple, moving quickly, and making every step easy to follow. It's great to hear that's exactly how your experience felt. Thank you for your recommendation and for choosing Cash for Gold USA—we'll be here whenever you're ready to sell again.

Rated 5 out of 5 stars

A very fast payment

A very fast payment

July 24, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thanks, Dennis. Fast payment is one of the promises we work hard to deliver, so we're thrilled your experience reflected that. Once an offer is accepted, our team moves quickly to process payment so you don't have to wait for your funds. Thank you for choosing Cash for Gold USA and for taking the time to share your experience. We truly appreciate your support.

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