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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the product quality, citing issues with faulty batteries, non-functional cameras, and displays that stopped working shortly after purchase. Customers also frequently reported problems with the pricing, noting that the initial online quotes were significantly higher than the final offers received during pickup. This often led to frustration with the service and dissatisfaction with the staff's approach to pricing. Reviewers also mentioned issues with the overall quality of refurbished devices, including locked phones and devices with non-functional features.

What people talk about most

Product

Consumers find product quality to be disappointing. Many reviewers report issues with refurbished items, such... See more

Price

Reviewers express strong dissatisfaction with the pricing practices. Many customers report that the initial... See more

Service

Customers consistently express disappointment with the service. Many reviewers describe their experiences as... See more

Staff

People report negative experiences with staff. Many reviewers describe staff as unprofessional, citing... See more

Quality

Users describe negative interactions with quality, frequently reporting issues such as low-quality or... See more

Based on these reviews

Rated 1 out of 5 stars

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number... See more

Rated 1 out of 5 stars

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The redu... See more

Rated 1 out of 5 stars

i purchased phone worth 25k, but what i got is the phone with new body and old parts, faulty battery and slow charging, after some days another issue arrives no network signals. and the best part... See more

Rated 1 out of 5 stars

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

India's most trusted platform for selling old gadgets online. Sell old mobile, laptop and tablets sitting at home & get instant quote, free pickup & more.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

429 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Extremely rude employee

I had enquired for selling my old MacBook Air on cashify. The amount online showed INR 4921/-

First Mr. Mohammad Kasim called and said he would come between 2.00- 2.30 pm but did not even show up till 4 pm. I had to take off from my office to wait for him but he did not even bother to say sorry for being late.

Then once he examined my device, he offered me a low price (INR 3001/-) which I politely declined. I did not bargain or ask for more money. I simply told him I did not wish to sell it at that cost.
Instead of accepting my refusal, he started saying that I had lied about the condition of the product.
Although that is not true, I simply told him I did not wish to sell it at this cost and that was my wish.
He then made a call to someone called Saeed and started talking rudely about me, right in front of me saying I had wasted his time and was forcing him to give me more money for a ‘Sadaa Hua’ product.
Again, I asked him to stop misbehaving. At this time he started screaming at me and started behaving even more nasty.

I do believe that if the cost is not acceptable, the customer can refuse to sell their product. Is that not True?

February 21, 2025
Unprompted review
Rated 1 out of 5 stars

Very very poor service like that…

Very very poor service like that repair.
Your executive behavior so poor and cheap and stolen my phone battery and no change any charging kit specially Jamshedpur store bistupur very poor service and i am suggest all of customer please do any repair and selling buying mobile and mobile parts.

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Negetive business practices

Cashify modus operandi:
1. Fish customers by showing a good value for used devices.
2. When a device is declared used, then it's assumed to carry minor scratches and usage. However, Cashify representative would agrue on these small details. For example, when we mention used phone; then, device screen, battery and cameras should be functioning as good as new ones. However, doesn't matter how good care you take of your device, it will have micron level scratches. Cashify will use this opportunity to reduce the device price by 50% of what it offered while latching you to false marketing messages.
3. After arriving on the final price, the payment always fails (at least for me) and then there will be a staged drama of issue in processing request and finally someone from Cashify will pay from their pocket/UPI.

I think, Cashify is running a business scam. Please spread this word.

I think, they are claiming the benefits from sponsor of exchange program (Like Samsung/Apple/Amazon etc.); however, harassing customers.

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

HUGE PRICE DIFFERENCE

I WENT TO SELL MY BRAND NEW GOOGLE PIXEL 8A WHICH WAS NOT EVEN A MONTH OLD AND ALSO WAS NOT AT ALL USED. THE PERSON SAID THAT HE CAN GIVE 22000 OF THE ORIGINAL PRICE OF 38000. LATER WHEN I CHECKED ON SITE OF CASHIFY, THEY SHOWED ME THE PRICE OF 28000. SO THE PERSON AT THE SHOP WAS TRYING TO CLAIM 6000 OF ITS OWN BY SELECTING WRONG OPTIONS. WON'T EVER TRUST CASHIFY.

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

Repaired phones...total fraud

They sell repaired phones. I purchased a an iphone12 and within 3 months the screen pops out. When i claim warranty they reject saying it cannot be covered as its damage. There is not even a single scratch on the phone. Not worth buying from them and warranty is just a gimmick. They dont honour that. Simply find excuses to reject claim.

January 25, 2025
Unprompted review
Rated 3 out of 5 stars

Sale through Cashify

If you have sold your car thru Car selling portals, it works like this...firstly online calculator will collect few info of the car and offer you an attractive price, when their agent visits for inspection a completely low price is offered with immediate settlement.
The same strategy is used by Cashify..First assessment will be an attractive price, actual physical assessment will offer prices which will be 50-75% lesser than initial assessment estimate.

So the choice is yours if you wish to sell at a lower price !!

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

They are cheaters

They are cheaters. An Agent had come to collect my tab, my tab was in very good condition because I had not used it at all. The agent name is Saleem, beware of him unnecessary reason he gave and did selections and raised a new request infront of me by using CASHIFY app on my phone and when I was trying to see what he is selecting in regards to condition of my tab he was hiding it and also told me to get the box from inside my house so that he can select options what he wanted. I had bill and had no scratches but he selected no bill and also selected scratches on tab also told because tab is 5 yrs old battery shd be changed and he selected battery faulty option also. After he left I saw this. I raised it to cashify team but no use they are all together into this. Fraud, scamster.. DONT USE CASHIFY EVER.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Very difficult to return any product

Very difficult to return any product. You have to send a video and 10 different proofs of quality, and then it takes more than 15 days for refund. We are suffering through the process right now

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

I selling my one plus nord ce 3 lite 5…

I selling my one plus nord ce 3 lite 5 g mobile device on cash for phone website i first try on cashify but price shown is too low from other companies also there are so many companies in race compitition so my suggestion is for cashify

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Cheating team

Cheating team. Not ready to keep promise. Technicians behavior is very rude. Dont beleive. Have think about what they will do with our exchanged mobile?

January 19, 2025
Unprompted review

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