Cash Money Reviews 

8,124
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,044 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency, ease, and speed of their overall experience, especially when needing quick financial assistance. Many people appreciate the flexible system that allows for payment date changes and quick re-borrowing once a balance is paid off. However, some customers experienced issues with payment alignment, particularly those receiving BC Disability Assistance, as the company's payment dates did not always match their schedule. A few other people also felt that recent changes impacted the user experience negatively, making the process less user-friendly.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their efficiency, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting its speed, convenience, and efficiency. Many... See more

Payment

Clients share ambiguous opinions on payment, with many appreciating flexible payment options and quick access... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, patience, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is rather easy to borrow, increase payment, and pay off loans. When clarification is needed, answers r clear, instructions r easily followed, and staff r polite and very helpful. I wrote a review... See more

Company replied

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied

Rated 5 out of 5 stars

Cashmoney makes borrowing so easy. They are so helpful and work with you not against you they answer any questions you may have promptly. Your loan payments are more than reasonable and don’t make it... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(8,124)

961 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

easy and fast process relaiable

easy and fast process relaiable. will recommend 100%

March 25, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We were very happy to help. It sounds like you had a great experience with our team members but your 1 star rating doesn't seem to reflect that good experience. Would you mind updating your star rating if you truly did have a great experience? Thank for being a Cash Money customer. We appreciate you!

Rated 5 out of 5 stars

The process was surprisingly easy

The process was surprisingly easy. I am incredibly impressed with the service. In one word I would say they are "ethical". I will never use a different loan company again.

March 23, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We were happy to help. Thank you for choosing Cash Money. We appreciate you!

Rated 5 out of 5 stars

As usual Cash Money's service is always…

As usual Cash Money's service is always very efficient, professional and understanding.

March 23, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.

Rated 4 out of 5 stars

Bank issues

Bank issues

March 21, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Cash money is simply amazing

Cash money is simply amazing! When I need help with some cash they are there without any problems! Fast and professional service! Please keep going thank you!

March 20, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.

Rated 5 out of 5 stars

Supportive and Reliable

The manager at the Welland was extremely helpful and reliable...Easy to communicate and knowledgeable...I would recommend to anyone.

March 20, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing LendDirect.

Rated 5 out of 5 stars

Speed

Speed. Efficiency. Simple to understand

March 21, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Great experience.

It was easy to apply and Robert was very knowledgeable and helpful. Would use this company again.

March 20, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.

Rated 5 out of 5 stars

Thank you for the increase on my…

Thank you for the increase on my credit. I'm really in a tough spot at the moment and this Blessed increase will really assist me in my time of need. Thank you and God Bless everyone at Cash Money. I realize the company is changing name or maybe owner, not sure. Prayers the good service and support for your customers will continue. Amen! Thanks & Continued Blessings

March 19, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 3 out of 5 stars

not have a clear system when come to…

not have a clear system when come to delay your loan and the company ACH the money from your bank account. CM charges more for not have funds.

February 26, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Very easy because

Very easy because, the whole process can take less than two hours to complete and get your funds deposited in your account if you choose e-transfer.
I did everything’s online without any issues

March 6, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.

Rated 5 out of 5 stars

The simplicity of the system

The simplicity of the system. No issues at all. Very happy the service.

March 14, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.

Rated 5 out of 5 stars

You guys are awesome

You guys are awesome. Save my ass quite a few times.

February 27, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

It is very good

It is very good

June 13, 2025
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Fast n friendly

Call response qi k n friendly

March 13, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

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