waited 3 minutes for chat help while stuck in traffic, got instant answers, but they couldnt fix my bonus issue?
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Balance changed on desktop before mobile. The issue was that my banking app showed payment while the site stayed unchanged. boring account functions should just work. My coffee went cold while I compa... See more
Three tickets over five weeks, 44112, then 46980, then 51226, all on the same document issue, each answered by someone with no sight of the other two. Nothing carries across, so you rebuild the whole... See more
Asked support about a sports betting question and they answered in under 5 minutes, very friendly team.
Company details
Written by the company
Découvrez une sélection de casinos en ligne pour joueurs français, évaluée selon la sécurité, la fiabilité, la rapidité et la qualité du service client.
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Free spins seemed absent at first, then showed up once I relogged. Buffalo King displayed the total correctly under the reward tab after that
while dinner was on
while dinner was on, and then After the reload code: max bet warning appeared with case #97813 once the first bonus round was over. Cashier screen made the bonus issue messy to read while I sat refreshing.
the lobby filter hid games I played…
the lobby filter hid games I played yesterday.
Too many bugs
email thread #66607 went sideways once…
email thread #66607 went sideways once chat closed after 2 minutes before I finished the payout message. Transaction log sent me to email after I checked email.
Support agent Kim was polite enough but…
Support agent Kim was polite enough but clearly had no idea how the bonus worked, so I ended up more confused than before I asked.
This is the bit
This is the bit: Balance updated ten minutes late after a slot round on Reactoonz what a mess
at 1am I opened support reply about…
at 1am I opened support reply about deposit; email and live chat with case #2386 answered the same payout two ways. Lobby notice hid the cashout reason on ticket #81559.
The checklist showed no missing files
The checklist showed no missing files. What annoyed me was that the withdrawal page demanded files the profile never mentioned. I spent more time reading the profile than taking the photo. I checked again later and the wording still had not changed.
chat closed my cashout ticket early.
Maintenance at nine on a Saturday…
Maintenance at nine on a Saturday night, no warning.
promo timer line looked okay before…
promo timer line looked okay before bonus money and cash balance merged at Fri 16:47 on the slot screen. Transaction log left the wrong value on screen before I closed the tab.
the team is friendly and warm
the team is friendly and warm, and my winnings came through without any fuss.
loads despite bad connection
my phone only gets one bar out here and spins still work fine
Asked support about a sports betting…
Asked support about a sports betting question and they answered in under 5 minutes, very friendly team.
so much to try out
got hundreds of different games or something, lost count after a while
login never takes long
fingerprint works every time, im in the app instantly no delays
waited 3 minutes for chat help while…
waited 3 minutes for chat help while stuck in traffic, got instant answers, but they couldnt fix my bonus issue?
sent passport photo twice
sent passport photo twice, verification took 3 hours
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