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Rated 1 out of 5 stars

I had €10,034 in my account and requested a withdrawal. After multiple days of verification requests (documents, cards, selfies), the casino suddenly removed almost my entire balan... See more

Rated 1 out of 5 stars

Utterly terrible experience. Deposit amount came through twice in wrong currency. Both times for different amounts, from different companies. I’d be extremely surprised if this was a legit busines... See more

Rated 1 out of 5 stars

Pure scam. I made account, deposited three times, every time when made withdrawal i had ti go to site to live support to report that withdrawal is rejected, and every time has to come 2-3 times... See more

Rated 1 out of 5 stars

Withdrawal process is worst ... infact i must say they do not intend to process withdrawals. My withdrawal keep on failing even after 5 times retried and eveytime message received .sorry withdrawa... See more

1.7

Bad

TrustScore 1.5 out of 5

68 reviews

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1.7

All reviews

(68)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unjust removal of €10,034 without evidence

I had €10,034 in my account and requested a withdrawal.

After multiple days of verification requests (documents, cards, selfies), the casino suddenly removed almost my entire balance claiming a “technical malfunction”.

However:
– The game was working normally for hours
– No error or malfunction was ever shown
– Support explicitly told me I could continue using the funds
– I was never warned of any issue

Only after requesting withdrawal, they removed the funds.

They provided:
– no proof
– no game logs
– no provider confirmation

They simply claim they can do this under their terms and refuse further discussion.

This is extremely concerning and lacks transparency.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Delaying withdrawls and answers

Delaying withdrawls and answers, rejecting withdrawls, after month got asked to do verification(additional) and now waiting more than month to be procesed, after that i can make withdrawl and will be waiting for reviewing of that who knows how long.
Not getting notifications of rejections, had to ask everything by myself, obviously thy don't want you to get your money.

March 20, 2025
Unprompted review
Rated 1 out of 5 stars

almost 2 weeks trying to cash out 2.48…

almost 2 weeks trying to cash out 2.48 mbtc (245 usd). I fully verified my account through the system and they told that I can make the request. Then they canceled it and now they are asking new verification procedure, asking documents after documents which I sent them all. But no cash out. Clearly no intention of paying me

November 14, 2024
Unprompted review
Rated 1 out of 5 stars

Utterly terrible experience

Utterly terrible experience. Deposit amount came through twice in wrong currency. Both times for different amounts, from different companies. I’d be extremely surprised if this was a legit business. My advice, report to your bank, request your account and personal details to be removed and ask for confirmation in writing of the above.

Be on guard, the first 6 reviews on here were of the same nature. 1 star, same issues.

Frustrated at myself for this lapse in judgment, I should have researched better!!

April 27, 2024
Unprompted review
Rated 1 out of 5 stars

The worst casino online I've ever used

The worst casino online I've ever used. Stay away, it's a scamonce you sign up and select a bonus you are screwed. I started with 20 euro and got a 20 euro bonus, little did I know that every time you deposit money goes directly into your bonus credit and you can't cash anything from there until you use up 700 euro (as in my case 35 times the bonus). All Other companies allow you to sign out from the bonus. Also you need to wager the 700 euro within a specific time frame otherwise you will loose everything. I have many other casino online accounts but this one is by far the one that I certainly would stay away. I signed up because I wanted to support an Irish business but really I don't think they'll go too far scamming their customers especially knowing that there are undress of online casinos out there and competition is very high. Once you get a new customer you'd want try to keep them and get them to trust you but not here... They treat you like scum ... I ended up using up my 80 euro left in my account in a rush to close my account so that I don't have to deal with them anymore ...and funny things is that, assume I'd won 700 Eur... I'd have to spend it all before I could start withdrawing from my account, I couldn't believe it souch that I asked Yolanda (the lady on the online chat) to explain it to me 3 times... Just stay away and read other feedbacks

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Pure scam.

Pure scam.

I made account, deposited three times, every time when made withdrawal i had ti go to site to live support to report that withdrawal is rejected, and every time has to come 2-3 times before get my withdrawal, had luck and got 3 withdrawals, 4th was trying to get 2-3 days and just when enter one day instead of 700$+ in account I saw only 72$ U asked what happened to my finds they said that they canceled some of my bets cause of some rules (of course).
I checked history and they canceled random bets that eas finished 20 days ago, on same match winning bet eas canceled, while another one ehich was lost remain lost.

SO STAY AWAY FROM THIS CASINO OR YOU WONT GET YOUR PAYMENT EVER

September 13, 2023
Unprompted review
Rated 1 out of 5 stars

MASSIVE WARNING!!!

MASSIVE WARNING!!!! THIS CASINO IS ONE OF THE BIGGEST SCAM online!!!! Stay away. When you deposit you get no bonus and it is impossible to cashout from this site. My cashout was declined 3 timeswithout any reason provided. You will never be able to get out a penny from this scam site dont ever deposit. And also stay away from askgamblers... they are promoting all the scam sites what you should aviod and they split the players loss with the casino. Askgamblers + casinoin = online maffia

September 1, 2023
Unprompted review
Rated 2 out of 5 stars

No bonus when depositing with skill. Misleading

In the small print it states that a bonus is not excepted if you deposit via shrill. Put $100 in and was never told until I started playing and then it was too late to reverse the deposit. Wish sites would stop your deposit when a bonus is not allowed. Misleading

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

I like the freespins offers alot

I like the freespins offers alot. Sometimes Casinoin sends me an e-mail about a promo, but the link doesn't work. Customer supports really good and they always help, all in all I'm super happy with Casinoin. I'd reccomend it.

October 1, 2022
Unprompted review
Rated 1 out of 5 stars

the biggest FRAUD in an online casino…

the biggest FRAUD in an online casino that exists.
Yesterday I played for the first time as a new player.
I should have noticed I was told that I had the Welcome Bonus activated so I had won 230 euros and could not withdraw them because the Welcome Bonus is activated and I will have to continue playing. The result, of course, was not to raise money but to lose it.
the end result from the first day of this internet game was to lose 230 euros from my pocket of course without 10€ return plus the 230 euros of winnings.

June 8, 2022
Unprompted review

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