Followung my review I would now like to make a further comment regarding prpmotions. I am not a big gambler $20 a time hoping for a few wins regardless of how much also collecting free spins or free s... See more
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About a year ago casino rewards was one of the best best casino available in canada but at the moment the casino seems to be completely run by bots which offer little to no customer service should is... See more
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Company details
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Casino Rewards is one of the longest serving and most trusted online casino groups available, serving millions of players around the world. Learn more about Casino Rewards Loyalty Program - Home to the Biggest Winners!
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1.7
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934 reviews
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Hardest casinos to withdraw from
This is a horrible group of casinos. If you win any large amount of money, expect trouble withdrawing. They will make you verify multiple times before they allow you to withdraw. Then they will make you wait a week to get your money. And if you win a bigger amount than you have deposited, they will only let you withdraw a small portion of that money every single week. Its been a horrible experience for my partner as he tries to get his money from them and they are only allowing him to withdraw a small portion of it every week from the 26 thousand that he has won. I would never recommend anyone to use any of the casinos under casino rewards. Also, their customer service is garbage. Rude, uncaring, and ruthless. My partner is afraid to even review them as they are vindictive and he is afraid they will not let him have the rest of the money hes won. iGaming ontario really should be having a word with them about fair practice..
July 30, 2025
Unprompted review
Reply from Casino Rewards
Thank you for sharing your feedback. We understand how important timely and smooth withdrawals are, especially after a significant win. While verification steps are sometimes necessary to ensure the safety and security of all players, our goal is always to complete the process as quickly and efficiently as possible.
Please be assured that we do not withhold funds—our priority is to process withdrawals securely and promptly. If you encounter any issues with your experience or our customer service, we encourage you to email us directly at support@crhelpdesk.com so we can review your concerns and provide assistance. We are dedicated to treating every player with respect and ensuring a fair, positive experience for all.
Absolute worst when withdrawing
Fun games .lots to choose. However, the withdrawal process is a pain in the ass. Wait times are the worst and dont even think of contacting risk management cuz they dont answer
July 30, 2025
Unprompted review
Reply from Casino Rewards
Thank you for sharing your feedback.
Casino Rewards offers a wide variety of exciting games, with withdrawals undergoing required regulatory and security checks to ensure the safe transfer of funds. Processing times can vary based on the method chosen, but thousands of members successfully receive their winnings daily. Our dedicated risk management and support teams are available 24/7 at support@crhelpdesk.com to help with any questions or concerns. We continue to enhance the withdrawal process to ensure it is as efficient and secure as possible.
Just look at the reviews...
Just look at the reviews , their "Hot Games " like Roar of Thunder is an absolute rigged scam to just promote lies about these fake winners.
I have deposited atleast $5000 a week and have not had any big wins and their so called Loyalty programs don't do anything but just send notifications to put more money in .
July 27, 2025
Unprompted review
Reply from Casino Rewards
Thank you for your feedback.
Casino Rewards operates under strict licensing and undergoes independent audits to ensure every game, including Hot Games like Roar of Thunder, is fair and outcomes are determined solely by chance at the time of play—rigging is not possible. Our Loyalty Program offers real benefits, exclusive bonuses, and tailored promotions enjoyed by thousands of members every day. Our winners list showcases genuine player wins.
For tips on making the most of your loyalty rewards or any questions about your account, our 24/7 support team is available at support@crhelpdesk.com.
They are uncompromising and know how to regulate your game.
They are uncompromising and know how to regulate your game. Evry year is casinorewards loyalyty very problem.
July 20, 2025
Unprompted review
Reply from Casino Rewards
Thank you for your feedback.
Please respond to the Trust Pilot prompt so that we can locate your account and assist you.
Casino Rewards operates under stringent regulatory oversight, ensuring every game is fair, transparent, and independently audited—there is no manipulation or adjustment of play. Our loyalty program is renowned for rewarding members with exclusive bonuses, special promotions, and valuable ongoing benefits year after year. Thousands of players enjoy these advantages daily.
For guidance on maximizing your loyalty rewards, please contact our 24/7 support team at support@crhelpdesk.com. We stand by our integrity and commitment to fair, rewarding gameplay.
Not sure what’s up this site
Not sure what’s up this site. Won a big amount then all my games went cold then won a few times then been on a losing streak for just about 2 weeks now all games gone cold they tell you your on the verge of another big win but seems like no matter the game u play the amount u wager the casino takes every cent makes this place hard to believe a high rtp even with the so called “hot games” the more you play the more you lose it’s not worth grinding for diamond status you don’t get valued for hitting diamond .
July 11, 2025
Unprompted review
Reply from Casino Rewards
Thank you for sharing your feedback. We understand that luck can fluctuate, and it’s not uncommon to experience both winning streaks and dry spells with any game. Our Highest Win Rate Guarantee ensures that all players have the best possible chance to win, and our games are designed to be fair and transparent.
We encourage you to take advantage of our ongoing promotions and explore the Rewards Riches program to extend your playtime and maximize your winning opportunities. If you have any questions or would like tips on finding games suited to your style, our friendly 24/7 support team at support@crhelpdesk.com is always here to help.
Your experience matters to us, and we look forward to hearing about your next big win. We’re committed to making every visit as enjoyable and rewarding as possible.
Wtf happened with you guys you’re just…
Wtf happened with you guys you’re just swallowing money without any gains. I used to have play time now I barely last 45 seconds with a 300$ deposit.
You guys are ridiculous I used to enjoy but no more!
July 22, 2025
Unprompted review
Reply from Casino Rewards
Thank you for your feedback.
Casino Rewards operates with full transparency, high RTP games, and a strict commitment to fair play, backed by independent audits and regulatory controls. Outcomes are determined purely by chance at the time you play—there is absolutely no manipulation or interference. Members win daily, from regular bonuses to major jackpots, enjoying a wide range of certified games.
For personalized assistance, strategy tips, or the latest offers, our live support team is ready 24/7 at support@crhelpdesk.com. We stand firmly by our integrity and our players’ right to a genuinely rewarding experience.
Biggest scam they use pay but for the…
Biggest scam they use pay but for the last 18 months they just screw people over take take and take. Rip off
July 10, 2025
Unprompted review
Reply from Casino Rewards
Thank you for your review. The experience you've described doesn't align with how our casino operates. Our games are fair, with outcomes determined solely at the time of placing the bet. For more information on our unmatched gaming experiences and highest win rates, please visit https://www.casinorewards.com/en/highest-win-rate-guarantee.
If you have any further questions or queries, please contact our friendly support team who are more than happy to assist. Please get in touch with them here: support@crhelpdesk.com
Won't pay out my £100 winnings…
Won't pay out my £100 winnings apparently there's a problem trying to put my winnings back on my bank card. They have suggested using bank transfer but I have to give them all my bank details and passport. Well I don't and won't.theres a button there when you go to withdraw bank transfer there withelding my withdrawals. Because they want to do it.yes so they can scam my bank account fraud scammers hope you get closed down soon scam
July 7, 2025
Unprompted review
Reply from Casino Rewards
Hi Karen,
Thank you for your feedback and providing more information so that we can locate your casino account.
We appreciate your patience at this time. Ensuring the security and accuracy of all withdrawals is of utmost importance to us. While we strive to streamline our withdrawal process as much as possible, we are focused on our commitment to maintaining the highest standards of security and integrity.
I can see that you are already in touch with our payments team regarding your withdrawal and have been advised of the next steps to ensure a smooth withdrawal. Please follow the advice from our team so we can complete your withdrawal.
Thanks
Customer Loyalty
Thé « rewards riches » is a scam
Thé « rewards riches » is a scam. When you finally get to the 8th day, the level resets and tells you to deposit. Keep in mind I deposited over $1100 in the last week, of which $180 today. I am a long time player with casino rewards and an quite disappointed with them lately. I guess the other comment was right, if you are with the, too long, the perks stop!
July 3, 2025
Unprompted review
Reply from Casino Rewards
Thank you for your feedback and for being a valued long-time player with Casino Rewards.
We want to reassure you that our offers and promotions, including Rewards Riches, do not stop or diminish based on how long you’ve been with us. Your loyalty is important, and we continuously strive to provide rewarding opportunities for all players.
If you have any questions about Rewards Riches or any other casino-related query, our friendly 24/7 support team is always available at support@crhelpdesk.com to assist you. We’re committed to ensuring you have a positive and enjoyable experience.
Beware of this casino
There are several casinos that operate under the Casino Rewards banner. I have played on Classic and Yukon Gold for several years. If you play these, your experience may be similar to mine. At first things are great; good promotions, generous loyalty program, and quite good player return. As time goes on, and I suspect if you do too well, the return to player decreases, becomes less good and then goes to zero. Games that regularly hit, stop hitting. The VIP reward points they give you will eventually become suspended for no stated reason and with no explanation other than ‘it is a temporary precaution’. Mine have been suspended for months, even though I continue to earn points by following the casinos published rules, I now have several hundred $ worth…that they will not let me redeem. After many inquiries I am told to just keep playing and the suspension will be lifted soon. I realize that on-line casinos should be played with caution but in this case, I believe there is an algorithm tied to my account because the whole thing seems far too orchestrated and systematic. Advice to players…if you win, play. If you stop winning, walk.
July 4, 2025
Unprompted review
Reply from Casino Rewards
Thank you for sharing your detailed feedback and experience with us.
We want to assure you that Casino Rewards is committed to fairness, with no algorithms affecting game outcomes or player returns. Our games are designed with transparency and integrity to provide all players with a fair chance to win.
If you have any account-specific questions or concerns, our friendly 24/7 support team is always available to assist you at support@crhelpdesk.com. We appreciate your input and are continuously working to enhance the player experience.
this casino rewards are scams dont…
this casino rewards are scams dont waste your money or your time
June 29, 2025
Unprompted review
Reply from Casino Rewards
Thank you for your feedback. We understand your concerns, but we assure you that Casino Rewards operates with integrity and transparency, firmly adhering to regulated gaming practices. Our commitment to fairness and customer satisfaction is reflected through our numerous success stories and satisfied members: https://www.casinorewards.com/en/winners/
For personalized support or to address specific issues, our dedicated support team is readily available at support@crhelpdesk.com.
good casnio very friendly i got my…
good casnio very friendly i got my winning yesteday 940.00 thanks u
June 17, 2025
Unprompted review
Pay attention to the reviews
Pay attention to the reviews, 200x wagering requirements on bonuses is actually insane and they bury this deep in the t&c. Now I'm trying to withdraw to the bank card I used to deposit and they have removed it from the system, telling me to use Skrill instead. Everytime I try to withdraw they cancel the request citing problems with the payment provider! Bunch of crooks.
June 24, 2025
Unprompted review
Reply from Casino Rewards
Thank you for sharing your feedback. We understand that withdrawal rejections can be frustrating, and we want to assure you that these rejections often occur due to reasons beyond our control, typically involving payment providers’ processes to ensure secure transactions.
Please note that wagering requirements are standard across the industry. Many players have successfully met these requirements and gone on to enjoy substantial and rewarding wins, benefiting from ongoing promotions that enhance their overall experience.
Please continue to keep in close contact with our support team at support@crhelpdesk.com so we can assist you directly and keep you updated on the status of your funds. We’re here to help and ensure your experience is as smooth as possible.
Pretty much had it with Casino Rewards
Pretty much had it with Casino Rewards. You can only be dissapointed so much. Rigged gameplay is not in my books. Time to visit live casinos. Online slots only leaves you to programmers and vulnerability. You see it in the glitchy gameplay and crashes they say are a problem on your end. Its all a lie . Casino Rewards. Oldest scammers in the book. Beware of them.
June 20, 2025
Unprompted review
Reply from Casino Rewards
Thank you for sharing your thoughts. We assure you that all our games operate with full fairness and integrity, with outcomes determined only at the moment bets are placed. Occasionally, connectivity or device-related factors can affect gameplay, and our support team is always ready to help troubleshoot any concerns you might have.
We encourage you to reach out to our support team at support@crhelpdesk.com for any personalized assistance you may need.
I came here to complain but seeing all…
I came here to complain but seeing all the complaints my pales. I think they had a computer glitch that they won't acknowledge. I only had $20 in so It's not a fortune but to me it's a lot. On a positive note they always pay on time. They are no easier or no more difficult to win at then any other casino, in fact in my opinion better than most. Payments are timely and accurate. A little money can stretch into a lot of fun time. I can't give a 5 but will give a 4+.
June 11, 2025
Unprompted review
Reply from Casino Rewards
Thank you for sharing your balanced and thoughtful feedback. We’re glad to hear you appreciate our timely and accurate payments, as well as the fair gaming experience we strive to provide. Every player’s fun and security are important to us.
If you’d like us to review any previous game outcomes or address any concerns, our friendly 24/7 support team would be more than happy to assist. Feel free to reach out anytime at support@crhelpdesk.com.
We appreciate your positive rating and hope your next visit brings even more winning moments to earn that 5-star experience!
Excellent casino for me
Excellent casino for me! I have been playing at Goldentiger Casino for almost 2 years now and have ALWAYS been paid without any problems. I win and I lose it's part of the game! I can win big as sometimes I can play and win nothing! I will not put a bad note just for that! For me this casino is the most interesting one for the free spins, vip point etc. I love this online casino :)
May 27, 2025
Unprompted review
What the hell has gone wrong
What the hell has gone wrong? 81% of 1 star negative reviews is outrageous. I can't fathom why you haven't been investigated. The reviews here are based mainly on Casino Rewards which runs a site of their own but I wonder how many people stop & think that the "controller" of all the affiliated casinos is Casino Rewards! In saying that the reviews listed here therefore would be applicable to each & every affiliated casino that you "control". I hate to say it but what a hell of an eyeopener it has been to read almost word for word my exact thoughts on how things have changed...for the worse. I have been playing on all affiliated sites for 9yrs now & are out of pocket by a minimum of $750k & that's no joke. My responsible gambling advice has come (it's never too late to stop) from reading the reviews on Casino Rewards which rang every negative bell!
May 28, 2025
Unprompted review
Reply from Casino Rewards
Thank you for taking the time to leave a review. We have many winners every day with countless stories of success - if you would like to see where all the positive feedback is, please view them here: https://www.casinorewards.com/en/winners/winners-stories/
Hoping your luck changes soon so that you can join the list!
Absolute Scam
Absolute Scam! I am a platinum status and I just put another $1000 into it in 2 days and I'm still at a level 2!!!! I've had it! Rewards for playing my a$$. Scam casino that you hardly ever win on. I mostly play on Zodiac. I need to find a new casino! One that has no affiliation with casino rewards! Oh and the games are rigged..they keep saying they aren't but it is obvious when you see glitches playing games...especially when it looks like you are gonna go to a bonus and the last reel glitches and skips!!! Happens so frequently that you know it is rigged.
EDIT/UPDATE: The typical lies they respond with. DO NOT WASTE YOUR MONEY! I kept track of all my deposits and game play vs wins and losses and their reward riches have no consistancy or transparency. I also contacted customer service about it and they copy and paste scripted answers and ignore your complaints. I have the screenshots. LIES LIES LIES like their response below. SCAM! ALL THEIR GAMES GLITCH AND EVERYONE NOTICES IT!!! SCAM!!!
May 25, 2025
Unprompted review
Reply from Casino Rewards
Thank you for your review. We're sorry to hear about your frustration and concerns regarding your experience with Rewards Riches and game performance. As a valued Platinum status member, your satisfaction and gaming experience are of utmost importance to us. We understand how disappointing it can feel when the rewards or game outcomes don't meet your expectations.
Regarding Rewards Riches, eligibility and progression through levels are designed with fairness and transparency in mind, ensuring all players have equal opportunities to advance and enjoy the benefits. While there is a form of eligibility, high account activity will pave the way for the best Rewards.
If you've encountered frequent glitches, especially ones that impact your gameplay, we urge you to report these instances to our support team at support@crhelpdesk.com. Providing us with specific details or examples will allow us to investigate further and take necessary actions to ensure our games perform optimally.
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