casinouniverse.com Reviews 15

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.9

Poor

TrustScore 2 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very predatorial experience

Very predatorial experience. Promised a bonus that I never received even though my deposit filled all the requirements. Tried to withdraw my money but couldn't. Tried to contact the customer support but couldn't until the next day. The customer support was extremely rude and told me they had a wagering requirement of x3 before I could withdraw my own money. In practice that means that everything you deposit in this casino, you will never get it back. Don't fall in to this scam.

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

Do not play here, they steal winnings

As with most casino's I've checked out i wait for a promotion to check them out. They gave 20 spins for signing out with a max win of 100 dollars. I won 1.75$ i won 250 off the 1.75$. so i cash out and send in more info then last 3 casinos i dealt with. So they cancel my withdrawal and reduce it to the max win of 100$. I redo verification and think because they reduced me to 100$ it real cash now. So the next day i gamble with the 100 i won the day before. I win 600$ after playing for hours and cash out. The next day my second pot is reduced and 100$ is in my account again they denied my verification. So my warning is don't play here they will rip you off. They keep asking for me to deposit. But they aren't free no deposit spins 8f i have to deposit to cash them out

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Casino Universe is one of the Casinos…

Casino Universe is one of the Casinos wich seems to be okey, They have 24/7 support via livechat and nice supporter they have also as i talked to some of em, they really are helpfull, also if u use a bonus , the slots wich are bonusbanned are not playable, you will get a message and the slot wont start so you cant fall into a bonus trap, this is very cool and honest, cause some casinos dont have this locked bonus banned slots ! So if you play with a bonus just never bet above 5 euro as maxbet is 5 euro , also verification went quick and withdrawals also , atleast if ure using a e wallet

February 19, 2022
Unprompted review
Show reviews in all languages. (15 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look