Castle Cameras Reviews 72

In these difficult times they answered the phone immediately, were very helpful, and exceeded my expectations with delivery times - my lens was delivered very well packaged the next day!!
Great Price & Great Service, I will be using them again!

A great experience with Castle, phoned for advice (stupidly after placing my order, instead of before) and then decided to upgrade my intended purchase. Additional amount paid and goods dispatched promptly via DPD with full tracking details. Arrived on time, well packaged, and quality was definitely as good as expected following my chat with them. Very pleased and will definitely use them again.

I bought a 49mm Hoya UV filter. It was a better price than amazon and delivery was within 2 working days.

Today I went to ask for advise about my camera as I had focus issue with it. The person who approached me tried too help me, but then the owner appeared and asked me to leave if I'm not planing to purchase anything from their store. This is very rude way to approach the customer. I will definitely won't buy anything from Catle Cameras in Winton. Not with this attitude.

I have just purchased a used Nikon R1C1 flash kit from Castle Cameras. It was described as mint, it actually looks new, the price was excellent and delivery was less than 24 hours. It was packaged in a way I do not think a tank could of damaged it. I really am pleased with the service and especially what I purchased. Excellent service, cannot be happier.

Ordered some Zeiss binoculars. Came the next day. There's a cashback offer and they reminded me to make sure I applied.

So, good service, good price and bizzarely, a little packet of Haribos in the box. Shame I'm on a keto diet!

Very fast delivery of my tripod. Top seller.

First class superb service.

I have purchased several times from Castle Cameras while in lock-down. They have always given a considerable amount of advice. I have dealt with at least three people at this store, and they have always been helpful and prepared to talk in depth to find the best solution for my needs.

Excellent customer service.

STAY AWAY FROM THIS COMPANY STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY!

Ordered a camera on sale from this company , they took my money and then told me they would not sell me this camera because they decided to price it higher , after trying to reason with them they have left me no choice to take them to court after TRYING to speak with Racheal she will not even respond anymore and just ignores any communication I AM DISGUSTED WITH THIS COMPANY AND THERE COMPLETE DISREGARD FOR THERE CUSTOMERS , report to trading standard as this company should be closed AVOID AT ALL COSTS!

Once again Castle cameras staff have been exceptional in the service they have provided. I would single out Racheal and Luke who went out of their way to give me extra special service. Forget Amazon these guys and girls are the business.
As far as their products go these too are excellent brand new and uk stock !
This is my goto shop for all camera equipment. HIGHLY RECOMMENDED A+++++

Phoned to ask about the availability of a Samyang lens on the Monday. The gent I spoke to said, " we have one left, it's on the shelf next to me, I'll put it on the dispatches shelf" I immediately ordered online and the lens was delivered on the Wednesday. Plus I got a free set of filters, can't get better service than that. Cheers.