Castle Cameras Reviews 72

I used to use Castle Cameras 40 years ago plus when I was at Bournemouth School. Having rediscovered my love of photography after too long a gap, I was pleased to see they were still going and now offering online sales. I ordered a couple of items just be 3pm on a Friday afternoon and they arrived in South Wales by 11 the following morning. Excellent service, very fair price - delighted customer!

Fantastic service - ordered camera on Monday (£30 cheaper than everyone else) - Just accepted the free standard delivery - it arrived the next day ! Camera perfect, well packed. Thankyou

Excellent price and the product was delivered the day after ordering. Always delighted with fast, efficient service. Well done.

Excellent service, best price I could find for brand new Kenko Teleplus HD Pro 2x Extender. Fast dispatch and free shipping.

Recently bought a Nikon charger from Castle and wanted to thank them for the fantastic customer services and very quick delivery. I called in advance to check some details and the gentleman who answered could not have been more helpful. Thank you again.

Excellent service from Castle Cameras, Bournemouth. Traded in a couple of pairs of Binoculars for a new pair of Zeiss’. Very friendly service with good advice thrown in. Would recommend.

Hi

Just wanted to say a huge thank you.
I called up and made an enquiry, based upon the advice given I purchased a used camera, which was described as indistinguishable from new.
The camera arrived today a day later. Well packed and as described. Even the box looks new.

Really happy with my purchase and the service received.

Many thanks

Huge kudos to Deb, Cleola and the rest of the team in Bournemouth for such wonderful customer service. They went above and beyond.
Purchased a Celestron Telescope online from Castle Cameras at a discounted price, but sadly it arrived in a bit of sorry state.
Quick email to Castle and they called me back within an hour. Before I had chance to email them again with photos of the damage, they’d arranged a replacement scope!
Less than 24 hours after contacting Castle about the issue, I had a pristine replacement.
They even arranged to have the damaged scope collected.
Wouldn’t hesitate to use them again in the future.
First class service 👏👏👏👏

Bought a Sony DSC-HX99 from them. Best price I could find, quick delivery and good customer service. I wil be using them again.

I required a replacement Canon eyecap and found Castle Camera as the only one in stock. It was received within 48 hours and was all correct. Good service.

These are the people was advertise and sell cameras that they don't have? To be fair I was issued a full refund but I will not be dealing with Castle Cameras again.

Friendly, efficient and always deliver on their promises. I bought my first ever camera from them in 1980 and have carried on buying from them over the years. The personnel may have changed (although many have been there for years) but the ethos remains the same which means that I will keep going back.

3rd or 4th time buying from Castle Cameras without any issues. This time round I had an issue with the packing not being adequate. Spoke to them and they went above and beyond and sorted me out with a replacement, so I’m very pleased with their customer service and swift response and action to deal with this human error. I would highly recommend them

Castle Cameras were so helpful with a recent order of binoculars as a first time customer. I have been trying to use smaller local (or localish in this case) shops rather than the big online giants and not only were they a very similar price to the big shops, the excellent service I received made it even more worthwhile. Celestron binoculars are very good too! Will definitely use Castle Cameras again.

Just had delivered an order for a camera from Castle Cameras, delighted. Speedy delivery, tracking, well packed and exactly as described. Excellent service.

Excellent service, great communication.

After double checking stock by phone, I ordered a camera for next day delivery. Worked perfectly, very pleased with service and purchase.

I bought a used camera online, it arrived next day, well packed and as described. Delighted with their service and would definitely buy from them again based on this experience.

I have been a customer at Castle cameras Salisbury for four years now , and would just like to back up all the comments about the staff and service there . Knowledgeable , enthusiastic, helpful and In my case Very Patient . Many thanks for all the help and advice guys , yours sincerely, Shaun Scott

I called Castle yesterday afternoon to discuss a tripod and head I was thinking about. They listened to what I wanted and confirmed that my choice would work but suggested another tripod and head that was cheaper but would also work. I decided to go with my choice and called them to make sure they had stock for an order which they did, and confirmed that if I ordered via their website straight away, they could despatch that day for delivery the day after.
Order placed and the products arrived today.
Great choice of products at decent prices and people who were willing to help me get what I wanted quickly even though I'm over 180 miles away